Customer Reviews for Powhatan Chubbys BP

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Powhatan Chubbys BP

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Todd H. on

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Customer did not leave a comment.

Sarah R. on

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Customer did not leave a comment.

David F. on

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Charges o er $100 for gas when I tried at 2 pumps to put gas in it charged $30 more because he had to put gas in it charged $25 for cleaning when I cleaned it and we had to wait 15 min6for associate to pick up key from us. So I paid $291 for a 31$ uhaul. Very very disappoint in service never using again

Clint L. on

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The trailer was clearly very old and rebuilt at some point. I was not at all happy with this item. Also, the mechanism/hitch to attached to my truck was so corroded that evidently it was unable to secure to my ball. After stopping along the route, i noticed it was loose and could have come apart. I had to purchase oil...and then was able to tighten the rest of the way. Shame on you for allowing this trailer to still be in service.

Ashley B. on

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When we went to drop our truck off there was nobody there they could help us and the answer was to just go pay it online so We went backup there the next day and were greeted by a rude gentleman saying that he had not had a chance to check on it and that we could wait we did not have time as we have just moved into our home and so we laughed and about a 1/2 hour later we had noticed we were charged for an extra day So we called the location and they said that we were only build for a single day and there was nothing he could do about it So then we had to call you haul directly and wait a 1/2 an hour to get our refund

gary G. on

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Great experience, thanks

Charles H. on

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Mike R. on

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Have a better drop off area, and personnel that can advise on what to do if return location is closed.

Charles H. on

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Lynne K. on

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Would be nice to tell people ahead of time that they will need to give info for multiple contact people when renting w out of state license. And would be nice if the check out was quicker. The website is slow. It took almost an hour to check out .

Mike J. on

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Customer did not leave a comment.

Randy M. on

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Too much to even write here. Horrible service.

Gregory G. on

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Convenience store. One employee and he was new. No knowledge of U-Haul return process. Good location for me though.

robin L. on

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Rental experience was extremely cumbersome. Multiple routes through the computer system to find the best value took way too much time and was not productive.

Joshua E. on

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Truck was covered with bird droppings and the rear tire was deflated.

ANDREA M. on

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Customer did not leave a comment.