The young gentleman who assisted us was very pleasant, professional, and had a great personality. He treated us like family rather than just a customer. The process was quick and easy. It was, overall, a great experience.
Tammie B
Customer Reviews for Premiere Health Care Services
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The young lady who was in that office was super nice, and respectful this is what great customer service looks like. I wish they had more people like her working in other locations. You can tell she was raised very well her parents did an excellent job raising her. Thank you, I greatly appreciate your service.
Richardson LRetaining Stefanie and Iman as customer service is what makes the experience so easy and professional 👍👌
James APleased with initial interaction, besides the original rental not being available and then having to use a larger vehicle. Most displease with being charged 76$ for a 9 mile discrepancy in the gas. Attempted to contact customer service and they could not provide proof of needing 76$ in gas or that I was low on the return amount of gas. Unwilling to provide any reimbursement for 1) the inconvenience of the larger vehicle or 2) charging 76$ for 9 miles of gas. Make sure you take pictures of the before and after of your gas gauge because they will charge you if you’re short a few miles.
Emily FEverything was automated but I had to call to figure out how to access the key.
Jenifer kNo comment!
Robert BEverything went smoothly
Brian GGreat experience. It was quick and convenient and the staff at Premiere Health Care Services we're very helpful
BRIAN M