Customer Reviews for Pro Hardware
(U-Haul Neighborhood Dealer)

1,020 reviews

458 Main St   Belleville, MI 48111
(Off Of I-94)

(734) 697-0540

Hours

  • Monday
    9 am–3:30 pm
  • Tue–Fri
    9 am–5 pm
  • Saturday
    9 am–3:30 pm
  • Sunday
    9 am–2 pm

Services at this Location:

Contact Us

(734) 697-0540

458 Main St
Belleville, MI 48111
(Off Of I-94)

Services at this Location:

Hours

  • Monday
    9 am–3:30 pm
  • Tue–Fri
    9 am–5 pm
  • Saturday
    9 am–3:30 pm
  • Sunday
    9 am–2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

The people/person at this location is awesome, they go out of their way to help!! Great location!

JOHNNY N. 
Rating:
5.0

Customer did not leave a comment.

Ralph J. 
Rating:
5.0

Customer did not leave a comment.

Karen D. 
Rating:
5.0

Mike was able to answer all my questions. Fast, easy in and out.

Chuck H. 
Rating:
5.0

Entire process was easy. I don't see any need for improvement.

Diane S. 
Rating:
5.0

Customer did not leave a comment.

JURBAR JURBAR W. 
Rating:
5.0

Customer did not leave a comment.

Stanley C. 
Rating:
4.0

Customer did not leave a comment.

Daniel C. 
Rating:
4.0

Corporate limits franchise owners ability to effectively take care of their repeat/loyal customers in a timely manner.

Cayne D. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
5.0

At this location nothing but keep the young man that was working the U-Haul counter he was great knew his job very well explained with detail why renting the pick up trucks and cargo Vans is so much different than the other trucks

Dean T. 
Rating:
5.0

Customer did not leave a comment.

William W. 
Rating:
5.0

Customer did not leave a comment.

JURBAR JURBAR W. 
Rating:
5.0

Customer did not leave a comment.

Kathleen S. 
Rating:
5.0

Customer did not leave a comment.

Pia W. 
Rating:
5.0

Customer did not leave a comment.

Laurie S. 
Rating:
5.0

smell of old cigarettes

robert H. 
Rating:
5.0

Customer did not leave a comment.

Steve M. 
Rating:
5.0

I come here for all my rental needs.

Randy M. 
Rating:
5.0

Customer did not leave a comment.

GERALD R. 
Rating:
5.0

Customer did not leave a comment.

Steve B. 
Rating:
5.0

The back of the truck was completely dirty full of grass that we had to sweep out. I did bring this up with the rep at this location and he apologized and said he would take care of it.

Lianna S. 
Rating:
5.0

Customer did not leave a comment.

MARK S. 
Rating:
5.0

Customer did not leave a comment.

Joshuatiffany D. 
Rating:
5.0

very Nice and Fast Service

John R. 
Rating:
5.0

Nice and very Friendly

John R. 
Rating:
5.0

The gentleman at register was very nice to work with polite and patient.

Samer S. 
Rating:
4.0

Customer did not leave a comment.

Pepijn D. 
Rating:
5.0

no nothing

NANCYLENE J. 
Rating:
5.0

Customer did not leave a comment.

Margaret S. 
Rating:
3.0

I choose a uhaul over rental car for transportation purposes. The final cost is not real competitive. Far to many fees. Still may be a better alternative to an Uber.

Lawrence P. 
Rating:
4.0

Customer did not leave a comment.

Donald K. 
Rating:
4.0

Customer did not leave a comment.

Farah M. 
Rating:
3.0

I had a strict time to pick up and the sales person was unable to operate the computer had to wait on his son. I was there on time first in line. I was told that this rental was a $0.69 a mile however I was charge $0.99 I Called customer service, Jackie explained to me to wait 20 minutes was not an issue even though I was on a strict time limit. Customer service (Jackie) cannot determine my time limits. I was there on time due to time restriction for me. I was the only and first person in line.

Cheryl T. 
Rating:
4.0

Customer did not leave a comment.

Donald H. 
Rating:
5.0

Customer did not leave a comment.

NgocSang N. 
Rating:
5.0

Very difficult to close and lock cargo door. This is why I was unable to take a photo as I was by myself and two were needed to close and lock the door. Staff inside was awesome, quick and efficient!

Brenda B. 
Rating:
5.0

Great experience. Personal touches are the best!

Maggi K. 
Rating:
5.0

Customer did not leave a comment.

Andrew T. 
Rating:
5.0

Customer did not leave a comment.

Anthony L. 
Rating:
5.0

Customer did not leave a comment.

KEVIN D. 
Rating:
4.0

Customer did not leave a comment.

Ronald B. 
Rating:
5.0

Customer did not leave a comment.

Collin L. 
Rating:
5.0

No contact verification process was a bit time consuming with all the added reference contacts but overall it was easy and I'd do it all again.

Ron N. 
Rating:
5.0

Nothing! Quick and easy pick up and drop off. The van was exactly what I needed

Breanna W. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Customer did not leave a comment.

rachel K. 
Rating:
3.0

Customer did not leave a comment.

Steve A. 
Rating:
5.0

Customer did not leave a comment.

Davonte B. 
Rating:
5.0

Customer did not leave a comment.

Wayne J. 
Rating:
1.0

We got a tow dolly that didn't work in a location that closed soon after we finished loading everything in our truck. We were unable to move in our scheduled date as a consequence and we needed to return the next day to pick up a new dolly. Terrible service, we are very disappointed.

MARIA D. 
Rating:
4.0

Clean the outside of the truck. Cup holders in the truck were all sticky.

Ryan K. 
Rating:
3.0

The truck was dirty and nasty inside and it smelled heavily of smoke. I have never rented a truck in this condition. The steering wheel was sticky!!!

Sharon T. 
Rating:
5.0

Customer did not leave a comment.

Dwight P. 
Rating:
5.0

Customer did not leave a comment.

robert H. 
Rating:
4.0

Make sure the inside of the trucks are clean. Had a bunch of nats in the truck cab, found some boxes and a bag with old food behind the seat.

Russell W. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
1.0

The truck was full of dirt. Even had dried dog poop behind the seat. I felt like throwing up everytime i went in. Never ever renting uhaul again.

Abhishek M. 
Rating:
5.0

I lost my phone with the confirmation texts, so I went in to talk to the U-Haul staff inside. More than one took part in helping me out and getting me on the road. Moving is stressful, and I really appreciated both Mikes that I talked to (and there might have been a third on the phone, later?). Thanks, guys.

Thomas W. 
Rating:
5.0

Great customer service.

Sara N. 
Rating:
5.0

Customer did not leave a comment.

Brittany F. 
Rating:
5.0

Customer did not leave a comment.

Justin B. 
Rating:
5.0

Customer did not leave a comment.

Lewis G. 
Rating:
5.0

Great service! this is where I come for all my U-Haul needs

Natasha L. 
Rating:
5.0

Good location and very accommodating

Victor D. 
Rating:
1.0

I was originally supposed to pick my truck up in Ypsilanti, MI but I was called 2 days before my reservation saying that that site didn't have the truck I reserved. Very poor customer service and wasn't compensated for the inconvenience.

Colin M. 
Rating:
5.0

Customer did not leave a comment.

April Z. 
Rating:
5.0

The older receptionist man was super nice, friendly, and helpful! This was my first time renting a U-Haul and really explained and talked me through every question I had .

Miriam A. 
Rating:
5.0

Customer did not leave a comment.

Brian B. 
Rating:
5.0

Customer did not leave a comment.

henry R. 
Rating:
5.0

Customer did not leave a comment.

vernon O. 
Rating:
5.0

Customer did not leave a comment.

Jerry P. 
Rating:
5.0

Great job

LAGARIAN S. 
Rating:
5.0

The young man was very helpful and fast.

Kianga N. 
Rating:
5.0

Nothing. Was in and out in 6 minutes. Everything was explained to me. Great experience

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

Tricia K. 
Rating:
5.0

Everything was perfect! Mike is very knowledgeable, professional and was extremely helpful.. A-1, 5 Stars ⭐️ ⭐️⭐️⭐️⭐️ Gary Taylor 7349695272 Gtaylor8961@gmail.com

Gary T. 
Rating:
5.0

Customer did not leave a comment.

mark L. 
Rating:
5.0

Customer did not leave a comment.

Zachary C. 
Rating:
5.0

Mike was easy to work with, and helpful….

mike H. 
Rating:
5.0

Customer did not leave a comment.

gregory P. 
Rating:
5.0

Customer did not leave a comment.

Peter E. 
Rating:
5.0

Good experience renting a pickup truck. No issues.

JOSEPH ROBERT W. 
Rating:
5.0

Maintenance is needed especially in the front end

Kathleen H. 
Rating:
5.0

Customer did not leave a comment.

Janie E. 
Rating:
5.0

Owner was very helpful when a mistake with my mileage was made.

Eric K. 
Rating:
4.0

Updated card reader.

Ashana S. 
Rating:
3.0

Customer did not leave a comment.

Christian D. 
Rating:
5.0

Customer did not leave a comment.

Veronica H. 
Rating:
5.0

The 10” truck show clearly state No Ramp. This caused a lot of issues and back problems!

Barbara A T. 
Rating:
5.0

Customer did not leave a comment.

ROBERT H. 
Rating:
5.0

Customer did not leave a comment.

VELMA JEAN H. 
Rating:
5.0

Customer did not leave a comment.

steven E. 
Rating:
5.0

Customer did not leave a comment.

Champayne P. 
Rating:
5.0

Truck ready, Quick check in and check out. Mike and uhaul staff at that location have always been the best. I have used their services multiple times.

ROZANNE MICHELE M. 
Rating:
5.0

Helpful and friendly staff

James K. 
Rating:
5.0

Customer did not leave a comment.

Alex M. 
Rating:
4.0

Customer did not leave a comment.

Heidi H. 
Rating:
5.0

Customer did not leave a comment.

Michael D. 
Rating:
3.0

Customer did not leave a comment.

Tenia L. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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