Customer Reviews for Produits D Amenagement Palomino
(U-Haul Neighborhood Dealer)

94 reviews

2215 Chemin de Chambly   Carignan, QC J3L4N4

(579) 312-0024

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(579) 312-0024

2215 Chemin de Chambly
Carignan, QC J3L4N4

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Professionnel

Pierre F. 
Rating:
5.0

Customer did not leave a comment.

Aurelien S. 
Rating:
5.0

Customer did not leave a comment.

Nancy M. 
Rating:
5.0

Customer did not leave a comment.

Chantal G. 
Rating:
5.0

Customer did not leave a comment.

Maxime D. 
Rating:
5.0

Svp communiquer en français . Merci! Je ne suis pas anglophone et tout les courriel et factures sont en anglais.

marco L. 
Rating:
3.0

On confirme sur mon courriel cet endroit, mais ils n'ont rien, après 45 minutes au tél.,pour savoir où prendre la remorque, on m'apprend que c'est à Farnham,??,plus dutout sur ma route. Ai du prendre plus petit et & le but de la location ne répondait pas à mes besoins. Très Très déçu !!! & le prix plus élevé pour plus petit ???

irene F. 
Rating:
5.0

Customer did not leave a comment.

Andre C. 
Rating:
5.0

Customer did not leave a comment.

Istvan T. 
Rating:
4.0

Customer did not leave a comment.

Karen S. 
Rating:
4.0

rien de plus le service est hyper adéquat

Roger H. 
Rating:
5.0

Customer did not leave a comment.

HICHEM B. 
Rating:
5.0

Customer did not leave a comment.

DENIS C. 
Rating:
4.0

I had reserved a trolley with the truck, but when I picked up the truck, none was available. A notice in advance would of been appreciated since we were counting on it to help with the move. I'd suggest that if you can't guarantee the equipment to be available, it should be said at the beginning

TANYA L. 
Rating:
4.0

Make the uhaul app works properly to use the 24/7 pickup plan.

claude H. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
2.0

Customer did not leave a comment.

alexandre C. 
Rating:
5.0

Customer did not leave a comment.

denis M. 
Rating:
5.0

Customer did not leave a comment.

Serge L. 
Rating:
4.0

Customer did not leave a comment.

JeanMichel B. 
Rating:
4.0

friendly and helpful staff

Didier C. 
Rating:
5.0

Asphalt the yard

Pierre C. 
Rating:
1.0

When I made the reservation online. I didn't get the option to choose between returning the truck to the same location or leave it in an other location. Even if I didn't see that and it was my mistake, at least the agent at the pickup location he should remind me of that. When I took the truck and try to explain the situation, both the agent and the manager they were unprofessional and rude (using the words of bull sheets) which is unpropriete language in the customer service. Honestly I was so disappointed about this experience, And I think that next time I'll be using a different company. That place need to improve the customer service quality. Truck was clean but smells bed(moisture's smell)

Hicham M. 
Rating:
5.0

Very efficient and professional service

Iaroslav G. 
Rating:
3.0

Dropped the rental equipement on closed hours.

Frederick T. 
Rating:
5.0

Customer did not leave a comment.

matthieu S. 
Rating:
5.0

Great welcome, awesome customer service and very helpful for my successful day!! I recommend this site over any other in the region!!!! Bravo

MICHEL V. 
Rating:
2.0

très déçu , mauvaise lecture du l'essence 28 litres pour 46 KM impossible...!!!! placer appel pour justification service espagnol et anglais seulement a UHAUL puisque on me réfère direct a vos bureau pour correction de ma facture. Remis le camion au quart comme a la location mais on nous charge 14 litres plus 30$ de frais . SVP me rapp mauvais facturartion. facture 95080556.

sylvain C. 
Rating:
5.0

excellent service from Frank!

Gilles A. 
Rating:
5.0

Customer did not leave a comment.

Christian G. 
Rating:
5.0

Customer did not leave a comment.

Denis C. 
Rating:
5.0

Customer did not leave a comment.

marie-helene P. 
Rating:
5.0

Customer did not leave a comment.

raymond D. 
Rating:
5.0

Customer did not leave a comment.

Jocelin M. 
Rating:
5.0

Customer did not leave a comment.

MARC N. 
Rating:
5.0

Very good service over all

BERTRAND N. 
Rating:
5.0

Excellent price, good service, good location, will use again soon

ISABELLE D. 
Rating:
5.0

Customer did not leave a comment.

LUC D. 
Rating:
4.0

We can't take the photos on the app for km and fuel

HEM RAJ G. 
Rating:
5.0

Made the reservation monday morning. I was worried wednesday afternoon because no one called me to confirm. I called and the service was great. We arrived very early at the pick-up location, but they took good care of us and we started our moving earlier than expected. Great service.

Michel T. 
Rating:
5.0

Customer did not leave a comment.

FRANK P. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

Donald M. 
Rating:
2.0

app doesn't work for checking and checkout, taking picture for gas is just no sense, the location is so so and the people are not that friendly... really not impressed with the service and the app.

Pierre-Richard M. 
Rating:
4.0

Longer opening hours

Melissa H. 
Rating:
5.0

Very professional people Highly recommended 5 stars service Thanks again for all Richard Lebeau

RICHARD L. 
Rating:
4.0

Customer did not leave a comment.

FRANCOIS T. 
Rating:
5.0

Customer did not leave a comment.

IURI B. 
Rating:
5.0

Customer did not leave a comment.

PIERRE B. 
Rating:
5.0

Customer did not leave a comment.

PHILIPPE G. 
Rating:
4.0

Customer did not leave a comment.

ABDOULAYE B. 
Rating:
3.0

Service rapide, mais je n'ai eu aucune instruction sur le fonctionnement du camion. On ne m'a jamais demandé si c'était la première fois que j'utilisais un camion (ce qui était le cas), ce qui selon moi est une question essentielle. En plus des autres problèmes que j'ai eu avec U-Haul...

ALEXANDRA P. 
Rating:
5.0

Customer did not leave a comment.

Francis L. 
Rating:
4.0

Customer did not leave a comment.

Francois O. 
Rating:
5.0

Customer did not leave a comment.

FRANK P. 
Rating:
4.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

JEAN-GUY L. 
Rating:
5.0

Customer did not leave a comment.

GUILLAUME S. 
Rating:
3.0

Customer did not leave a comment.

MARC R. 
Rating:
5.0

Customer did not leave a comment.

Ivor B. 
Rating:
5.0

Customer did not leave a comment.

CEDRIC L. 
Rating:
5.0

Customer did not leave a comment.

JEAN B. 
Rating:
1.0

poor service, and was charged $20 dollars of gas even thought I put gas and brought the truck back to the location as I got it. spoke with Frank the third and he was arguing with me saying that i was lying and the pictures I provided were not good Palomino Chambly

JORGE OSMEL M. 
Rating:
5.0

Customer did not leave a comment.

VERONICA B. 
Rating:
3.0

The Truck was very dusty, but the clerk good

ANDRE M. 
Rating:
5.0

Customer did not leave a comment.

JACQUES V. 
Rating:
5.0

Customer did not leave a comment.

PIERRE L. 
Rating:
5.0

Nothing,everything is perfect! Great service from the Carignan location.

ANDRE D. 
Rating:
5.0

Great service

HARALAMBOS B. 
Rating:
1.0

You cancelled my location the day before and did not give a fuck of the troubles that you gave us. You did not even reembourse the 50$ that you were suppose to in case you did not have my truck. Never doing business again with you guys, and advising everyone I know not to.

Christopher L. 
Rating:
5.0

Definitely would recommend this place but would need a few more types of vehicles

DANIEL T. 
Rating:
1.0

Respect the reservations made by customers on the website and do not over book faulty equipment, the truck broke down half way and took 4 hours and a half of phones and waiting to get it towed.

Mourad C. 
Rating:
5.0

Customer did not leave a comment.

Francois L. 
Rating:
3.0

The location was closed due to July 1st holiday, so just checked off the truck online and dropped the keys. I did not understand why did I need to pay extra $ 24.99 dollars to complete the transaction.

HUMBERTO R. 
Rating:
2.0

Customer did not leave a comment.

Zakaria Z. 
Rating:
5.0

Customer did not leave a comment.

patrick C. 
Rating:
1.0

Arrivé sur place, on me dit qu'il n'y a rien de ce que j'ai demandé. Pas de diable pour électro ménager, pas de couverture. J'ai du allé louer les équipements ailleurs pour dire. Et en plus, en rendant le camion à 19h au lieu de 16h comme prévu, on me charge une journée de plus au complet. Et on me charge 2 fois pour les équipements de merde qui m'ont servi à rien étant donné que je suis allé chercher des bons équipements ailleurs car vous n'avez rien. Je ne recommande vraiment pas. On nous attire avec le prix sur internet en disant que ça va coûter 100$. Finalement, je m'en sors avec une facture de 200$. Pour avoir eu aucun service. Pourri

Sydney-vadim J. 
Rating:
5.0

Customer did not leave a comment.

Christyne M. 
Rating:
1.0

L'endroit de nôtre véhicule a été déplacé de 1h de l'entrepôt où il était sencer être. Notre déménagement de Montréal a l'abitibi a été retardé.

Kim G. 
Rating:
5.0

Customer did not leave a comment.

ESLAM S. 
Rating:
4.0

J'ai aimé la manière d'agir pour satisfaire mes demandes. MERCI BEAUCOUP !

Luc J. 
Rating:
1.0

it's very expensive and the service is not clear in Carignan'office...

Ouatik H. 
Rating:
4.0

Customer did not leave a comment.

Stephane C. 
Rating:
5.0

Customer did not leave a comment.

Anne Marie S. 
Rating:
5.0

Customer did not leave a comment.

ERIC C. 
Rating:
5.0

Plus que mes attentes. Bravo à l'équipe U-Haul Palomino.

yves C. 
Rating:
3.0

ndnd

dani P. 
Rating:
5.0

Customer did not leave a comment.

Anne L. 
Rating:
5.0

Customer did not leave a comment.

Mario M. 
Rating:
5.0

Mieux expliquer les frais

annie R. 
Rating:
5.0

Customer did not leave a comment.

chantal T. 
Rating:
3.0

Être ouvert! L'endroit de remise n'était pas ouvert à Carignan. J'aurais apprécié en être avisé et savoir que je pouvais aller porter la remorque même si le commerce était fermé. Bref, avoir des instructions claires sur le fonctionnement du retour des remorques serait une bonne chose. Merci et bonne journée.

Jérôme C. 
Rating:
3.0

Price per km (0.69 $) too expensive. Reduce the price to (0.47$) or better.

Maurice B. 
Rating:
5.0

Customer did not leave a comment.

Martin R. 
No reviews have been submitted for this location.

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