Customer did not leave a comment.Janice S.
Customer Reviews for Prosper Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The lady at the counter was extremely helpful.Walter G.
Took an hour and a half for the owner to show up after calling and waiting, my check in was at 9 I waited and didn't have my truck until 10:30. The business sign said open and every number we called went to an unavailable message. I don't know if uhaul communicated the pick up properly or what but we checked in online 24 hours before. Then I was sold a lock that didn't even fit on the Uhaul and was so flimsy the key broke in it.Chad W.
Not have people pick up at locations that aren't Uhaul.Meredith O.
I did an after hour drop off and the keys drop off box was unlocked. There was a lady at the location and she wasn't aware of the option of after-hours delivery. There were only two parking spaces and only one was available.Samuel R.
Friendly staff, easy pickup and drop-off.Brandon M.
Customer did not leave a comment.Beth B.