Always helpful and friendly when I visited and made move out very easy, will certainly recommend you to anyone needing storage services! Thank you!
Rhonda D. | Overall ExperienceCustomer Reviews for Prosper Self Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I am so happy with the service and value for money that they gave me. It is clean and they’re easy to call and deal with. I highly recommend them!
mariko j. | Overall ExperienceHighly recommend this storage facility due to the outstanding staff. There was an unexpected and significant price increase last year that should have been communicated by the owners, who are extremely fortunate to have such stellar office staff members (especially Carolyn and Billy).
Rosemary W. | Overall ExperienceThe management at this storage facility are the best and most accommodating people! They have great communication and are always available, also super friendly and nice! Thank you for hooking me up with my storage units!
Lianee L. | Overall ExperienceToo bad the county? Has boxed you in. I should think you would get compensation. Anyway, we have used you off and on for four years. See you again😊
Gary K. | Overall ExperienceI have rented multiple unit over the years. The staff is always friendly and helpful. The facility is immaculate. Easy access for trailers or moving trucks. I definitely recommend.
FRED T. | Overall ExperienceClean & convenient. I would recommend.
Jerry S. | Overall ExperienceOverall we really appreciated the experience renting here. Staff was very friendly and everything was conveniently accessible. We were just disappointed that rent was randomly raised 40%. So we decided to get a garage at our apartment complex that was $85 cheaper a month and significant larger. Thank you for your service regardless!
Lindsay F. | Overall ExperienceWas always accessible through a locked gate with code. My unit was clean and well lit. This was my first time ever renting a storage unit and it was a great experience. Thank you.
William C. | Overall ExperienceThe Mgr Carolyn was so immensely helpful with our storage needs. We started with two units, reduced to one unit after move-in to our new home in late March. As home has settled we have donated several unused furniture pieces. Our daughter Lauren is still leasing a unit for her needs. PROSPER SELF STORAGE, is and will be our go-to for ANY future needs. Many THANKS to Carolyn for making us feel welcome for our storage needs. Awesome, caring individual who we absolutely recommend to other friends seeking storage options. May God Bless ….
Larry M. | Overall ExperienceThe staff was very helpful. Short term stay but perfect
nannette g. | Overall ExperienceGreat location… staff always willing to accommodate my questions and discuss what a needed in a storage unit… definitely recommend ❗️
Cindy O. | Overall ExperienceWonderful service and staff.
Traci R. | Overall ExperienceCarolyn goes above and beyond to help her customers
Camilla G. | Overall ExperienceThe lady that run the Prosper Self Storage is extremely nice and makes you feel right at home from the start. I will definitely use them again.
Mark W. | Overall ExperienceSuper great storage facility with a friendly staff and prompt service. Will use them again if we need a storage unit.
BETH B. | Overall ExperienceI ended up going with another storage facility.
Celia D. | Reservationyou have a very nice storage facility, but the best was your office manager really nice & friendly. She took the time to answer all my question and concerns. thank you
Edward P. | Overall ExperienceVery friendly staff. Clean, well maintained facility.
Vadim D. | Overall ExperienceProperty manager was very friendly and helpful.
Privacy R. | First ImpressionsProsper Self Storage was very polite and accommodating when I suddenly had to cancel our reservation prior to move in. They cancelled the reservation without question.
Privacy R. | First Impressionsvery clean, and professional
Privacy R. | First Impressionsabove and beyond
JOHN D. | First ImpressionsGood service. Good location.
Privacy R. | First ImpressionsStaff were friendly, facilities were clean and secure.
Privacy R. | First ImpressionsGreat service! We drove cross country to move here, and the owners made themselves available after hours so we could unload our trailer. Definitely would recommend using this facility.
Privacy R. | First ImpressionsThey did not have the storage container that I had reserved online and when I had called, they were trying to offer me something smaller for more expensive!
Privacy R. | First ImpressionsThey had changed the locker number before I got there but quickly found another one. Came to locker so I could sign paperwork. Very friendly service.
Privacy R. | First ImpressionsCancelled reservation
Privacy R. | First ImpressionsVery nice people. They made it easy to get everything going.
Privacy R. | First ImpressionsWould have been nice, but I showed up and they said they did no business with uhaul. I spent my time and gas driving out there only to be told they don`t take uhaul reservations.
Privacy R. | First ImpressionsThe staff at the facility was very kind but was unable to fill my reservation. The lady said that the website will allow reservations to be made without confirming availability.
Privacy R. | First ImpressionsWe cancelled our storage unit because of alternative arrangements being made. The staff was very friendly and helpful and would happily rent from them in the future.
Privacy R. | First ImpressionsOwners were extremely helpful. We were at the end of s cross country move and waiting on a lease to go through. Sammy and her husband were a great assistance in helping us get through the move.
Privacy R. | First ImpressionsPrices online were different from the facility
Privacy R. | First Impressions