Truck was dirty, food, pills, cigarette boxes left. Window dirty inside and out. Service check in slow with not alot help. But employee was new and was told to me. So understandable with slow check in. Clean the inside out before rental. Maybe show which truck was mine. So I don't have to go out and search for it with the number.
Christine C
Customer Reviews for Quality Inn Brunswick
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was told by U-Haul to drop off the truck at this location but when I arrived, the person there said I was not in the system and could not take the truck back there. After about 20 min of back and forth he finally took it, but I still had to talk to U-Haul to confirm the turn in. Over all, the whole rental experience was very disappointing.
Toby CClose to our house. Quick and easy drop off once we got ahold of someone at front desk.
James KCould not find drop off box for keys after using mobile drop off.
Jason GFelt weird being at the hotel. Was not clear enough how to drop off
jared v