Customer Reviews for Quick Market
(U-Haul Neighborhood Dealer)

1594 reviews

550 Finch Ave   Pickering, ON L1V0B2
(W of Whites Rd on Finch)

(905) 831-9689

Location Hours

  • Mon-Sun: 9:30 am - 5 pm

Services at this Location:

Contact Us

(905) 831-9689

550 Finch Ave
Pickering, ON L1V0B2
(W of Whites Rd on Finch)

Services at this Location:

Location Hours

  • Mon-Sun: 9:30 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

ALEXANDER P. 
Rating:
5.0

Customer did not leave a comment.

sureshkumar M. 
Rating:
5.0

Great and friendly service. I rented a truck to move from Ontario to Alberta and it was a quick and easy transaction.

JASONMICHAEL P. 
Rating:
5.0

Very good customer service ! Thank you

stephen N. 
Rating:
1.0

The uhaul truck was filthy inside and never cleaned. Absolutely disgusting. Girl behind counter for processing was extremely nice however.

J ANTHONY C M. 
Rating:
5.0

Customer did not leave a comment.

Dan A. 
Rating:
5.0

Great customer Service..no.hassels

Sharon S. 
Rating:
5.0

Customer did not leave a comment.

Tammy B. 
Rating:
5.0

Nothing, it was nice and easy.

jonathan B. 
Rating:
1.0

When my dad went to drop off the rental truck he was verbally abused by the owner and her children for where he parked in their parking lot. He was screamed at and told to leave several times extremely rudely. Absolutely disgusting customer service at this location. If you can avoid I 100% would. We will never go back to this location and Uhaul may have lost our business entirely. Not sure I'll ever rent from them again after this.

Manpreet B. 
Rating:
4.0

Customer did not leave a comment.

ROBERT C. 
Rating:
3.0

Customer did not leave a comment.

Andrew H. 
Rating:
4.0

Leaving customer vehicle at customers on risk at the location before pick up of the rental and drop off. Because it was a little inconvenient to ensure somebody else was there to drop off the vehicle what if we didn't have somebody close? Just that apart from that great service thank you.

azmina K. 
Rating:
2.0

Please check the fuel level of your vehicles to match what is on the customers contract before renting the vehicles out.

Kajeth C. 
Rating:
5.0

Customer did not leave a comment.

Jaime H. 
Rating:
5.0

Excellent service.

dean B. 
Rating:
4.0

Customer did not leave a comment.

Steve A. 
Rating:
5.0

Customer did not leave a comment.

SHAWN F. 
Rating:
4.0

Nothing. Very good

Bob F. 
Rating:
5.0

Great vehicle, great service. Nice and easy.

jonathan B. 
Rating:
1.0

Shop dont have a proper operating hours terrible customer service

NASH G. 
Rating:
4.0

Make the inspection process easier.

Michael A. 
Rating:
5.0

Customer did not leave a comment.

Bernhard G. 
Rating:
5.0

Customer did not leave a comment.

JAMES C. 
Rating:
4.0

I would recommend the service to others.

john F. 
Rating:
5.0

Customer did not leave a comment.

Linus B. 
Rating:
5.0

Customer did not leave a comment.

Mellinda P. 
Rating:
5.0

I've been hosed 2 out of 2 times by lack of communication by U-Haul. Will not use this company again.

JASONEDWARD B. 
Rating:
5.0

Customer did not leave a comment.

Anthony A. 
Rating:
5.0

Customer did not leave a comment.

JOE L. 
Rating:
5.0

Polite friendly customer service would recommend.

Damion E. 
Rating:
3.0

Staff customer service was great.

Daniel H. 
Rating:
4.0

I'm still waiting on my refund for $182.00 from April 19th. As we had paid upfront for our first uhaul that got replaced and discounted.

Connor J. 
Rating:
3.0

Customer did not leave a comment.

Idrees A. 
Rating:
4.0

Make you on-line vehicle pick-up system easier to navigate. It was an absolute waste of time.

Stephen D. 
Rating:
5.0

Called 5 minutes to closing, crying and distressed after a hired moving company unloaded a 15ft truck of our belongings in a gas station parking lot, aftr hrs of attempts to extort money frm us. The rep that answered the phone was so understanding and did everything to help me to make sure I cld get the truck. Best customer service Ive ever experienced.

Lasynda E. 
Rating:
5.0

nothing, was a great experience

ray M. 
Rating:
5.0

Customer did not leave a comment.

ABDULLAH S. 
Rating:
4.0

Customer did not leave a comment.

Jacob D. 
Rating:
5.0

Customer did not leave a comment.

STEPHENDERICK D. 
Rating:
5.0

Customer did not leave a comment.

Stephan L F. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM M. 
Rating:
5.0

Excellent customer service

AMITKUMAR P. 
Rating:
5.0

Johnathan was extremely helpful and friendly

William M. 
Rating:
3.0

Unfortunately on the day of our move. The 26 foot truck we had booked two weeks before became unavailable. Jay, at this location was able to secure a 15 foot truck for us, thankfully as it would have impacted two households moving. We had to reload the truck several times which was inconvenient, but managed to get it done and return the truck ontime.

DALE S. 
Rating:
4.0

Customer did not leave a comment.

William M. 
Rating:
2.0

I arrived to pick up cargo van rented online at 6:30 pm. Clerk told me UHaul counter closed at 5 pm and was unhelpful. He said to follow online reservation instructions. It was pouring rain outside. I exited store and UHaul reservation instructed me to complete transaction online. My password wouldn't, work and my attempts to reset were unsuccessful. I called UHaul and waited 12 minutes for an agent. She began to help and we were disconnected. I called again and waited another 10 minutes. Second agent was wonderful, My brother arrived to hep me and took over call. It took a further 22 minutes to complete rental. I was soaking wet and my phone lost power. The dolly I had requested was not in the van provided. The return 2 days later took 5 minutes and was effortless, My experience was super stressful and unpleasant. Not happy !,,,,

Kristi H. 
Rating:
5.0

Very good

Musampasi P. 
Rating:
5.0

In and out in a matter of minutes. No issues with the van and a very convenient location.

Dan C. 
Rating:
4.0

Customer did not leave a comment.

Jared A. 
Rating:
5.0

Customer did not leave a comment.

George F. 
Rating:
4.0

The outside of the van was very clean, however, the inside was not that clean.

Claudette B. 
Rating:
5.0

Need to clean inside

Ajanthan T. 
Rating:
5.0

Nothing to improve!! Always great customer service from you all!

JOHN L. 
Rating:
5.0

Customer did not leave a comment.

RAJAGANAPATHY S. 
Rating:
2.0

Customer did not leave a comment.

Tsering L. 
Rating:
1.0

Horrible experience! Booked the truck for 8am, couldn't get it until 9:30am because their mobile pickup isn't setup correctly. Then the owner of the establishment was very rude!!

David H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL B. 
Rating:
5.0

Customer did not leave a comment.

Thomas C. 
Rating:
5.0

Customer did not leave a comment.

OHMARE S. 
Rating:
1.0

They botched the mobile pickup. the truck was boxed in behind other trucks and the key code was not provided in the app.

Gary B. 
Rating:
3.0

I had to switch trucks because the mileage was wrong on the first one and it was dirty inside. When I returned the vehicle late the process worked but there was no key drop that I could use to drop the key. I called 1800 go U-Haul and was on hold for an hour with nobody answering. My only options were to go back in the morning with the key or to lock it inside the vehicle knowing the operator would have another key. I had to do the latter. This location needs a key drop that works like the one at Station St in Ajax.... and someone should answer the phone to help.

CHRISTOPHER W. 
Rating:
3.0

Customer did not leave a comment.

DAVIDW M. 
Rating:
2.0

I had to return the trailer and truck to the location that I rented it from which was a terrible inconvenience. The trailer was dirty and the hitch on the original truck was bent and I had to put the trailer on myself to determine that it would not fit. the site did not offer any assistance in putting things together or to ensure that I understood how to safely connect the trailer to the truck.

Ivan C. 
Rating:
5.0

Customer did not leave a comment.

ariana.p F. 
Rating:
4.0

Customer did not leave a comment.

WUMI A. 
Rating:
5.0

Customer did not leave a comment.

MATHIYALAGAN K. 
Rating:
4.0

There is no parking at the location and the owner were not ready to accommodate where to park the car. when I go to pick a van which is for few hrs and I should be allowed to park my car .

praveen A. 
Rating:
4.0

Customer did not leave a comment.

Victoria G. 
Rating:
5.0

Customer did not leave a comment.

YASMEEN A. 
Rating:
1.0

I will never go to this location ever again. Ever. Again. Someone left a set of keys in the car before my 24hr rental, got a call from the manager asking to bring them back that evening by 8pm (I still had 15 hours left). Had to change my plans and bring them back in time, brought back truck with a little less of what I was given, and they charged me $80 for gas. Inconvenienced my move. Gave me a truck with less then a quarter tank of gas. And then charged me 1.50/lTR when I did them a favour. Go somewhere else. Don't even bother with this location.

Jonathan T. 
Rating:
1.0

Was scheduled to pick up my truck fir 9am took until 945 to get the truck . They overcharged me on mileage Gas on pick up was 1/8 of tank not 1/4 like they said. I have pictures of mileage and gas on pick up and return

Clinton S. 
Rating:
5.0

This was my 3rd rental from this location and the staff here has always been professional and courteous!

Frank L. 
Rating:
3.0

Open on time van needed air in tire No snow brush Clean floor in cargo box

john M. 
Rating:
4.0

Customer did not leave a comment.

DIEGO D. 
Rating:
2.0

the directions on how to get the key were very unclear. On the page it said How to get key then Gas up instructions then way at the bottom word tank(apparently tank was the password but we thought it had to do with putting gas in the truck). We had to call customer service and it took an hour to finally get the key. Very Frustrating!

Christopher T. 
Rating:
2.0

A walk around of the truck when renting. When renting the truck I explicitly told the attendant that the truck was at a half tank of gas and not full and he acknowledged that fact and said it was OK. On the contract he circled what looked to me was a half tank (turned out to be 5/8- didn't notice 3 days after receiving my bill). The rental ended up costing me a $70.51 for driving $75 miles. As a result I am certain that this location is scamming renters on fuel charges. ( a simple check of the renters charges before me would have resolved this issue.) Uhaul should audit the charges for the renter after me as well to make sure that his/her contract fuel capacity is consistent to what I was charged for)

ALEX M. 
Rating:
5.0

Customer did not leave a comment.

Coleen C. 
Rating:
5.0

Customer did not leave a comment.

Sebastian S. 
Rating:
3.0

No place to leave your car on site while renting a U-hall from the location. It would be good to allocate a few spots for renters. The truck wasn't clean in the cargo area or passenger area. Too much personal info was given to U-hall to hold in their systems not sure how secure or privately held the taken info is.

mihran B. 
Rating:
4.0

Customer did not leave a comment.

DENISM C. 
Rating:
5.0

Brake was a bit pulsating

Kenroy G. 
Rating:
1.0

Customer did not leave a comment.

ZAFARKAMAL S. 
Rating:
5.0

Customer did not leave a comment.

Bruno A. 
Rating:
4.0

The website and customer service needs an overhaul. Make it more user friendly and functional. The staff at Quick Market 550 Finch Ave Pickering, ON L1V0B2 were excellent and very helpful

Shamir K. 
Rating:
1.0

The customer service at this location is horrendous, and I'm being kind with those words. They have absolutely no sense of how to speak with people. I hope UHaul reconsiders this location as a vendor.

KARAN B. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
1.0

All trucks there are dirty and poorly maintained. The truck I got was so dirty, and made my furniture dirty, and ruin my new carpet. The owner was reluctant to teach me how to adjust dashboard light and mirror. After I returned the truck, the owner called me and said that she will charge me extra $25 to clean the truck.

Zhuoer W. 
Rating:
1.0

Vehicle was a dirty and unsafe to drive, needs to be pulled off the road now. I told the UHaul attendant but they did not care. They knew the vehicle had over 100 X's marking damage, the drivers side door would not open due to a previous accident, gear shift was falling off centre console in cab was falling off. A total disaster and should not be on the road.... Yet they continue to rent it.... never again!!!

Douglas J. 
Rating:
1.0

Our rental was moved from downtown Toronto to Pickering. This meant we had to drive our car to and from the Pickering location twice as they do not allow parking there. I also needed as extra person to drive with me there. We were compensated $50 which does not compensate for the time, extra gas, or kms.

Nicholas W. 
Rating:
5.0

The vehicle needed a better cleaning inside Otherwise everything else was fantastic

ALEEM S. 
Rating:
4.0

I have rented many times from various U-Haul locations. I like the proximity of this location, the rates, the availability of equipment and the online booking features. On the improvement side, the trailer I rented needed servicing as the hitch did not tighten sufficiently onto the ball. As well, the employee indicated a closing time of 6 p.m. but left at 5 p.m.

Paddy M. 
Rating:
5.0

Customer did not leave a comment.

Nicholas B. 
Rating:
4.0

Very clean process. Hassle-free return. very satisfied.

KARTIK M. 
Rating:
5.0

Customer did not leave a comment.

Lilia M. 
Rating:
4.0

Customer did not leave a comment.

Ralph H. 
Rating:
4.0

Customer did not leave a comment.

PAUL D. 
Rating:
1.0

Charged for another day, even though brought back. Hung up on twice when enroute to return the van.

michelle F. 
Rating:
4.0

It was not cleaned and bad odour. These are COVID days and thorough cleaning needs to be done before handing over. We need to clean by ourselves

omer H. 
Rating:
4.0

The truck had not been cleaned out before it was given to me. I had throw out some small pieces of the previous renters contents and give it a good sweeping. I expected that Uhaul would have taken care of this.

cathryn S. 
No reviews have been submitted for this location.

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