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Customer Reviews for Quick Pantry 101
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I got help when I was in a bind. I appreciate the excellent service.
durinda oKeep better cleaning an maintain trucks in small Mom and POp
Tony RHad to put fuel and oil in truck time of pick up. Inside and outside of truck was very dirty.
Larry CGood job.
Marilyn NDidn't have a dolly that was ordered and the truck was filled with trash
Jesse WExcellent service and equipment.
Jeffrey HThe owner was very polite and made sure the trailer was attached properly. Easy process checking in and out.
Tabitha BDo maintenance more frequently on the vehicle. Felt like I was driving on square tires. If not, then start putting Bluetooth radios in them bitches. Couldn't decide if fighting the truck to stay on the road was better in silence or with some shit FM music playing.
stephen rEasy in and out pick for up and delivery.
LESTER HDon’t advertise 26$ per day when you actually charge 750$ per day. Worst experience with a vehicle rental. Rental was out of date dirty smelly nasty. Not fuel efficient piece of junk!
Allen BThere is really no comparison between the pickup point and the drop off point. The pickup point was a a U-Haul business whereas the drop off point’s primary business was a convenience store and U-Haul customers appeared to be their secondary concern.
Robert SGive a brief overview on driving operations. On the towing when not in use. Where everything is . The truck run good, and drove smoothly. Thanks!! Will rent again.
Kathleen JSketchy location. A $19.95 per day rental cost me $133 plus $27 fill up. Rip off!
Pamela TFix the vehicle
aaron wSelf help !
matthew jThe U Haul location was in a very horrible part of town, we witnessed a drug deal, the location was not safe to be at, the truck was filthy and hadn’t been cleaned in who knows how long - it stunk of drug smoke - if this were my only choice I’d never rent from uhaul again.
Mark EMaybe a better area for customers vehicle to park while out with the truck.
Lisa BI didn’t get the clerks name. But he was overly helpful and wonderful to deal with. After spending 10 hours on the road (due to traffic) when it was only supposed to take 7, it was inviting to deal with someone helpful.
Cam RDo not guarantee rentals and then not have the equipment to rent out
SHERRY HFriendly Service
TAE KNot a thing.
Joya JThe vehicle was there and available. Easy rental and return. Will use again when needed.
anthony RTook me the different U-Haul dealers to rent one. First one I had rented had a flat tire and the store did not open before my appointment at 9:30 the next one there was no one there and the last one was at the quick pantry where I did rent a 5x8 but it was trying to get the 6x12 from the other stores.
KEITH FThe Quick Pantry location was the saving grace to my situation, because I originally reserved through Sutton Marine, 914 Park Ave SE, Aiken, SC 29801. When I arrived at Sutton Marine, the business was closed and no one bothered to inform me that it was supposed to be closed because owner had surgery. I had to call the movers that I hired through U-Haul, which was Professional Mover Solutions, LLC- Mike Powell 706-261-0370 and Mike Powell is the one that called the U-Haul area manager to find another U-Haul for me. So keep in mind I had already called U-Haul customer service, whom did nothing for me besides keep me on hold for an additional 30 minutes while my time is running with the movers because they were at my home waiting on me. So I get the truck from Quick Pantry and ended up having to use the movers for an additional hour. Mike Powell talked to U-Haul area manager again, who told him that they had credited my account for the extra hour, which they did not! I will never use U-Haul again after this experience. They lie and don't seem to care when one of their customers have been misinformed or not informed at all. However, I am so greateful for Mike Powell with Professional Mover Solutions, LLC 706-261-0370 for going above and beyond to ensure that I was able to move and did get a truck that day.
Angela QI WAS OVERCHARGED AND I WANT MY MONEY. I’ve been in contact several times shanleywindless1@gmail.com
Shanley WVery good completly / Rental Agent was GREAT !!
Ky LNothing, everything was good
Bobby HHe pointed to where to drop the trailer and went back in. But I have had great service at that location before.
Maxwell SSo easy! The unit was checked back in by the guy who helped me before I even entered the store! Crazy fast service. You can gas up there too, which I did.
Michael CThe gentlemen was extremely nice and even called me by my name when I came in the door. I had parked at the gas pump to refuel before I turned in the key. He had some one to move and park the truck so that I could be on my way. I wasn't expecting that service, but it was greatly appreciated.
Laura LI had to go to Augusta Georgia the dealer charged me for local not to Augusta and back theirs know storage in Aiken. Th is wrong and there’s nothing I cy do
Lionelle BClean and maintain you trucks
David FSatisfying experience
DONALD KNo improvement needed. Each time I’ve rented a uhaul from this location, I received the best customer service. Look forward to doing business again in the future.
Lisa KAlways great service at Quick Pantry 101..
Ted RTruck was dirty asf, traction control and stabilitrak both need to be serviced (gave me problems while driving), blinker would randomly cut on and would not turn off, dashboard lights shined like a Christmas tree, and the Representative almost gave my rental away. Will not return to uhaul, I’m going back to Penske
Alexander FVehicle has no gas in it when I received it
audrey dI started off in Aiken but the location of the drop off was further away from the place I took my load. I called to see if I could get a closer drop off. Instead I got the rudest man telling me what I should have done that I just wasted gas and return it to this location after I hung up from him.
LAURA WLots of trucks and friendly store... but not a lot of supplies.
Brad BQuick and easy to get a Uhaul… The staff was friendly, even offered me a seat while I was getting the uhaul… And cheaper than expected!
leon cI ALWAYS get excellent service from Mr. Rana at The Quick Pantry.
TED RThey were able to change truck for me at the last minute. Excellent service. Thank you!
MARK SI'm thankful and very appreciative of your staff at this location. They go above and beyond for the customer.
Sandra BThis location tried to over charge 30 miles. No one goes to truck to get Accurate miles. They depend on customer taking pictures. Well everyone isn’t honest. So they had me on paper have 30 miles less than it actually was. So when I check in my mileage it showed me doing 57 miles verses 26 ; mile actual amount. I had to go through so much for them to correct it. Problem was resolved at the end
Michelle GStore owner was very nice. The truck was clean. The gas tank was just above 1/4 tank of gas. After we got on the road, we noticed the mirrors “flopped out” (would not stay in place) and the truck ran smoothly as long as it was around 70 mph (if below, it ran rough and felt like it was about to stall out).
Dawn RI read rough reviews, but had one of the easiest, smoothest and quickest pick up experiences ever. The place that I had initially set up the reservation was closed, and I got moved to this location - all went perfect!
Eric ERented from this location many times. Always quick and easy and clean trucks and trailers.
lee jDo better
TINA D