Customer Reviews for Quick Stop Food Pantry
(U-Haul Neighborhood Dealer)

Rating:

5.0

Nicki was terrific. Although she would normally only be available at 11 am, she phoned me the day before and when I mentioned I was flying in to O'Hare at 8:30 she said to text her on arrival and she'd come to the store early for me to PU the truck - now that's excellent customer service.

Rating:

2.0

Make it easier to know where to drop off truck and there are no drop box for keys

Rating:

5.0

Lady was so nice and so helpful

Rating:

5.0

Young lady was Sympathetic to the issues I had with the truck. She left me with a good feeling and possibly renting again

Rating:

5.0

Very professional & had our rental when promised.

Rating:

1.0

This locations does not have a drop box. I arrived at 9 am with planning to drop the truck, instead I had to wait until 10 am that the store open in order to gave them the keys

Rating:

5.0

Very clean truck and exceptional customer service

Rating:

3.0

There is no drop box available for key

Rating:

5.0

Thank you for the great service

Rating:

5.0

I dropped the truck off during the day because I was supposed utilize the 24/7 smart phone procedure to return my truck, but since my experience using that to pick up my truck was horrific I wanted to hand my keys to an actual living person. I gave my keys to a wonderful store clerk and after explaining how bad my pick up experience was she said that she would take care of everything to complete my truck return and I would see a receipt e-mailed to me shortly. She apologized numerous times even though she did a great job. She is the only reason why I might even consider renting a truck from U-Haul again.

Rating:

4.0

All confirmation and validation should be approve the day before.

Rating:

3.0

Gentlemen were a bit confused about my reservation but it was resolved. Uhaul is awesome!

Rating:

5.0

Nicky and her manager went above and beyond for me .