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Amy D.
Customer Reviews for Quick Stop Food Pantry
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nicki was terrific. Although she would normally only be available at 11 am, she phoned me the day before and when I mentioned I was flying in to O'Hare at 8:30 she said to text her on arrival and she'd come to the store early for me to PU the truck - now that's excellent customer service.
Louis D.Make it easier to know where to drop off truck and there are no drop box for keys
Joshua L.Lady was so nice and so helpful
HEATHER F.Young lady was Sympathetic to the issues I had with the truck. She left me with a good feeling and possibly renting again
Deanne M.Very professional & had our rental when promised.
Marie H.This locations does not have a drop box. I arrived at 9 am with planning to drop the truck, instead I had to wait until 10 am that the store open in order to gave them the keys
Juan R.Very clean truck and exceptional customer service
Syed R.There is no drop box available for key
Nina N.Thank you for the great service
Lyle V.I dropped the truck off during the day because I was supposed utilize the 24/7 smart phone procedure to return my truck, but since my experience using that to pick up my truck was horrific I wanted to hand my keys to an actual living person. I gave my keys to a wonderful store clerk and after explaining how bad my pick up experience was she said that she would take care of everything to complete my truck return and I would see a receipt e-mailed to me shortly. She apologized numerous times even though she did a great job. She is the only reason why I might even consider renting a truck from U-Haul again.
Hugh M.All confirmation and validation should be approve the day before.
Phan P.Gentlemen were a bit confused about my reservation but it was resolved. Uhaul is awesome!
Debra M.Nicky and her manager went above and beyond for me .
doug J.