I had a wonderful experience, they were great to work with.Carolyn B.
Moving Truck Rental in Glen Allen, VA at Brook Road Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Glen Allen, VA 23060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Easy to do website and when I needed to call and change my reservation time, Walter (I think, I don't remember if that's right name), was extremely helpful.Tobin W.
Quick professional and easy to pick up abs return vehicle after hours Would use this location againSharon B.
The online option for renting was great. Being a Sunday rental without office hours this was my best option. It worked perfectly. Just need to be comfortable with a smart phone and using the website checkin process from your phone at the pickup location. Do your homework before using this option. No way my Dad (age 72) for example could have done this, but it was perfect for me.Richard L.
Nothing outstanding to report.john D.
Truck ready to dispatch...Marvin as usual provided courteous, prompt service...a pleasure renting at this facility...william G.
This was the best experience I've had yet. I felt well taken care of and really appreciate it. Super friendly and helpful. Definitely recommend!KYLIE K.
Everything was great, from staff to the equipment. I will be using this location on a regular basis.James B.
Great jobKareem B.
Agent didn't have much information when I asked questions I was directed to the 1800 number. Very frustrating. I don't blame the employee, managers should have their employees well informed.MARIA and Antoni L.
Advertised helpers guaranteed. We paid for two helpers that didn't show up, even after I verified the night before. UNSATISFACTORY! My wife and I had to load a 20 foot truck by ourselves. My wife is 62 and I am 75. When I called and spoke with a supervisor, she was very unsympathetic and unhelpful. She said to go online and find another. We will never use U-Haul again.john S.
We a great experience. The gentlemen that did our rental paperwork was extremely nic and proffesional.jonathan G.
Easy in and easy out. Very professional and customer service oriented.Stephen G.
Thank you so much to Brook Rd. Staff. They were professional and objective on s such stressful and busy time for us moving. I'll certainly refer your store to anyone looking for an outstanding customer service. My son and I had a great moving. Telma SantosTelma S.
Nothing everything was great!Leta J.
Staff at the location was fantastic! I will return for them.LEWIS R.
The experience was wonderful. I could not have asked for better customer service. I will always look to rent from this location again.Theresa B.
Location Manager was onsite and attentive as the truck had comeback overnight. It wasn't a available for pick Up on the app. He was already getting another truck checked in for me when I arrived. Rather than making me wait and use the app, he opened early and processed me in the office. He had a terrific attitude and a sincere interest in taking care of me. He demonstrated superior customer service.Gary D.
Great people at this center!!David B.
Great service and perfect equipment.Gina G.
I am very sad with the service charge me twice ! Price lady at the office don't know what she doing charge me prices wrong i need it be fixed as soon is possibleJorge David E.
Very nice and professional folks at this location made this easy. thanksJEFF R.
I'm a return customer because of the great service I received from Marvin. Awesome job!Scott R.