Customer Reviews for R And R
(U-Haul Neighborhood Dealer)

53 reviews

18728 S NC Hwy 109   Denton, NC 27239

(704) 754-5057

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(704) 754-5057

18728 S NC Hwy 109
Denton, NC 27239

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
1.0

Location was closed mid-day

William S 
Rating:
3.0

Customer did not leave a comment.

robert v 
Rating:
5.0

Very nice representative who was a pleasure to do business with

Kathleen M 
Rating:
5.0

Customer did not leave a comment.

Joyce P 
Rating:
5.0

Customer did not leave a comment.

TERI R 
Rating:
5.0

Tony did a great job for me, helped me by explaining how returning it by 12:00 the following day would be a big benefit for me, and I appreciate his knowledge and assistance.

Andrew B 
Rating:
5.0

Customer did not leave a comment.

Christian B 
Rating:
5.0

Customer did not leave a comment.

Alan H 
Rating:
5.0

Customer did not leave a comment.

Walt D 
Rating:
5.0

Customer did not leave a comment.

Thomas D 
Rating:
5.0

It was an after hour drop-off. Thanks

Jeff B 
Rating:
5.0

Everyone was nice and professional.

GIACAMO C 
Rating:
5.0

Customer did not leave a comment.

BRIAN S 
Rating:
5.0

Awesome customer service!

tammy r 
Rating:
5.0

Very friendly and helpful people would highly recommend and will use again Thanks for the great experience

Teresa B 
Rating:
5.0

Customer did not leave a comment.

Lane R 
Rating:
5.0

Customer did not leave a comment.

Mira J 
Rating:
5.0

Customer did not leave a comment.

TONY R 
Rating:
5.0

Tony is knowledgeable and thorough with his explanation of the rental equipment. I wouldn't go anywhere else.

AVERILLE K 
Rating:
5.0

keep up the great service THANKS UHAUL !!!!

EDWARD H 
Rating:
5.0

Customer did not leave a comment.

Donald G 
Rating:
5.0

Customer did not leave a comment.

BARNEY M 
Rating:
5.0

Best customer service ever

TONY R 
Rating:
5.0

Customer did not leave a comment.

Edward V 
Rating:
5.0

Leave it just as it is….perfect!

ROBERT B 
Rating:
5.0

Customer did not leave a comment.

David D 
Rating:
5.0

Customer did not leave a comment.

george t 
Rating:
1.0

Horrible the woman screwed up everything So far I have been triple charged I had the truck from 10am till 7:25 pm didn't even have the truck a full day plus the person took a photo of my licenses on her cell phone Can't get u haul to the phone I'm going to my bank a start a case against u haul looks like I was charged around 843.00 dollars something so simple got so balled up by dummies

Edward H 
Rating:
5.0

Customer did not leave a comment.

kevin a 
Rating:
4.0

Customer did not leave a comment.

Stephen a 
Rating:
5.0

I appreciated the comprehensive review of the truck and prior damage by the owner. The front office lady was very professional and courteous, and she was very thorough with her list of questions about how the truck performed. All-in-all, it was a very pleasurable experience during a difficult move. I would highly recommend this rental location.

Michael A 
Rating:
5.0

This is not against R & R they were great! I rented my equipment for Mocksville NC, Uhaul had me pick it up in Winston NC then routed me to Denton NC. This was the worst experience I have ever had! I will never use Uhaul again.

Glenn E 
Rating:
5.0

Customer did not leave a comment.

Manuel R 
Rating:
5.0

Customer did not leave a comment.

Douglas M 
Rating:
5.0

Service was great and they were very helpful.

Averille K 
Rating:
5.0

Customer did not leave a comment.

Ben F 
Rating:
5.0

Christina and Tony are excellent and very professional! Great experience!

Kendel W 
Rating:
5.0

Customer did not leave a comment.

mohammad m 
Rating:
5.0

Customer did not leave a comment.

SHA'REACE G 
Rating:
1.0

The owner of this location is not someone you want representing Uhaul. Anger management courses, no weapons allowed, ethics course, customer service course.

Marty G 
Rating:
5.0

Customer did not leave a comment.

Patrick L 
Rating:
1.0

I shouldn't be charged for bringing to truck a day late, when I brought it back an hour before I was suppose to. They saw another customer drop off theirs and thought it was mine. They were closed the day of my drop off and I even proved it with pictures; but, have YET to get my $50 refund back. Ridiculous.

Jessica D 
Rating:
5.0

the agent was very helpful and very friendly

RONNIE W 
Rating:
5.0

Customer did not leave a comment.

VICTOR G 
Rating:
5.0

Customer did not leave a comment.

Danielle D 
Rating:
5.0

Pretty well covered at this location.

Truett T 
Rating:
5.0

Customer did not leave a comment.

GAIL S 
Rating:
2.0

Well first it was not explained to me that the price quadrupled if you used a trailer one way. I was not told the cost at all. All i could see online that the trailer was $18.95. Later after i saw the charge when i turned the trailer in I saw i was charged $134.97 for what should have been less than $30. I used the trailer 3.5 hours. Even if its one way the place you drop the trailer will still rent it again so theres no cost loss to uhaul at all. Lesson learned and i will not use them again.

THOMAS R 
Rating:
5.0

Customer did not leave a comment.

Tom W 
Rating:
5.0

Have supplies boxes etc. Personnel were extremely helpful I would recommend them and use them again

THOMAS W 
Rating:
5.0

Customer did not leave a comment.

RICHARD J 
Rating:
5.0

Customer did not leave a comment.

THOMAS W 
Rating:
5.0

Customer service was awesome.

RICHARD S 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top