I will try to find another optionLarry S.
Customer Reviews for Racetrac
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff were efficient and courteousJim L.
employee knowing how to fill the forms out so your customers dont waste 45 minutes there would helpRay L.
Customer did not leave a comment.stephen H.
Slow and sketchy service. Overcharged.Dave L.
I was billed an extra $19 for reasons not explained to me even though I returned the vehicle before due date, with far less miles driven and with fuel higher than when I took the truck. In plain English this is called stealing. In addition the man at the drop off counter kept on attending to so many others while keeping me waiting , utterly poor and despicable service.Abayomi A.
Clean the uhaul!!!Melissa F.
Not trained to return trucks. Could not find order.MICHAELDAVID GEO N.
Customer did not leave a comment.Anthony O.
First, the truck rented was not available in Grimsby at the location I had selected. I accepted the move to Racetrac in Stoney Creek as the move needed to occur on this date. When arriving the busy gas station/car vacuum and washing location with instore items was being handled by one person who valiently handled this order.and providing the van. It took considerable time for the owner to get on the line and converse with the operator, in between customers, to allow the appropriate documentation to be recorded. The van was fine except for the first 2 gears which were noisy but on the highway no issues. The operator at Racetrac deserves a shout out as he was also helping me check back in that evening! Roy ReevesROY R.