Customer Reviews for Raeford Hoke Mini Storage
(U-Haul Neighborhood Dealer)

93 reviews

645 W Prospect Ave   Raeford, NC 28376

(910) 565-1499

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 9/27/2022 - 9/30/2022: Closed

Services at this Location:

Contact Us

(910) 565-1499

645 W Prospect Ave
Raeford, NC 28376

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 9/27/2022 - 9/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

VICKIE C. 
Rating:
5.0

The salesman was extremely professional and kind.

tracy B. 
Rating:
5.0

Kirk is a real good guy. Very helpful and professional. Would recommend him 10 times over.

RAY M. 
Rating:
5.0

Customer did not leave a comment.

Nicole D. 
Rating:
3.0

The entire rental checkout process is a little difficult in the fact the website process is cumbersome and a little confusing. Had to call the 800 number provided only to wait 17 minutes for someone to answer. Multiple calls had to place because all information was not given. Websites needs to be more informative and pieces given out at certain times.

Anthony F. 
Rating:
5.0

Customer did not leave a comment.

wayne H. 
Rating:
5.0

This location was extremely helpful and friendly! Will recommend them!

Marissa B. 
Rating:
1.0

This was the worse dip-off experience imaginable; at 4:30 pm, no one was available, and you are giving no pin to open the fenced area, someone let my husband in then he had to climb a 6ft fence to get out. Called uhaul but was an hour wait. Absolutely horrifying experience.

Greg J. 
Rating:
5.0

Customer did not leave a comment.

gwendolyn M. 
Rating:
5.0

Great experience

Ray L. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
4.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

john K. 
Rating:
5.0

Customer did not leave a comment.

Tyne H. 
Rating:
5.0

Customer did not leave a comment.

kevin D. 
Rating:
5.0

The management was great, and I had no problem returning the U-Haul truck

NATASCHA S. 
Rating:
5.0

Thank you

terry O. 
Rating:
5.0

The owner was very pleasant and easy to help us. Excellent customer service

joyce B. 
Rating:
5.0

Customer did not leave a comment.

Bryan L. 
Rating:
5.0

Customer did not leave a comment.

RENE T. 
Rating:
4.0

Customer did not leave a comment.

JENNIFERJEANOT B. 
Rating:
5.0

Customer did not leave a comment.

Nuquante M. 
Rating:
5.0

It was a pleasure doing business at this site and I will gladly recommend and use this location for future use

Fertena G. 
Rating:
4.0

Customer did not leave a comment.

Naomi S. 
Rating:
5.0

Customer did not leave a comment.

David V. 
Rating:
5.0

Customer did not leave a comment.

ROBERT S. 
Rating:
4.0

Customer did not leave a comment.

Donald R. 
Rating:
5.0

Customer did not leave a comment.

Quita H. 
Rating:
5.0

Great and quick customer service. Very helpful!

April S. 
Rating:
5.0

Excellent customer service ! 5 star. Would use them again

Tommy F. 
Rating:
3.0

Na

James J. 
Rating:
5.0

Customer did not leave a comment.

Andrew C. 
Rating:
5.0

Customer did not leave a comment.

Walter T. 
Rating:
5.0

Customer did not leave a comment.

Cory P. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
1.0

I was notified the day before pickup after 5:00 pm that my rental pick location had changed and the size of the truck. This put me in a terrible situation. I had limited time to move and picking up a truck 45 minutes from my location was terrible. I had to pay additional to the movers due to the added time. I was not able to move all my things because the truck was too big. I have to rent another equipment for my fragile items, since I was not able to pack the truck without items moving around. I had to go to two different uhaul locations because my items I purchased was at the location I picked, and the truck was changed to a different location.

Patricia W. 
Rating:
5.0

Customer did not leave a comment.

Jacob G. 
Rating:
5.0

Customer did not leave a comment.

Irena M. 
Rating:
4.0

Customer did not leave a comment.

Ruby S. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Great and friendly service. I am looking forward to doing more business with this location in the future.

Deon C. 
Rating:
5.0

Customer did not leave a comment.

Kirk L. 
Rating:
1.0

The website states this business is open from 9am to 1pm on Saturdays. Well that is not the case, this place is now closed on Saturdays. They had no instructions or anything for drop offs. Poor service or lack of service all the way around.

WILLIE J F. 
Rating:
5.0

Nothing

Alexander H. 
Rating:
5.0

N/A

Julius M. 
Rating:
5.0

Customer did not leave a comment.

Frances C. 
Rating:
5.0

He was very professional

lynn H. 
Rating:
5.0

Customer did not leave a comment.

Angela H. 
Rating:
5.0

Customer did not leave a comment.

DEBORA K. 
Rating:
5.0

Customer did not leave a comment.

Timothy M. 
Rating:
5.0

Loved being able to drop off after hours. So nothing I would say that needs to change

Angela R. 
Rating:
3.0

Customer did not leave a comment.

samantha M. 
Rating:
5.0

Customer did not leave a comment.

Annette J. 
Rating:
5.0

Customer did not leave a comment.

Scott H. 
Rating:
4.0

I had many challenges on my side that caused me to have to cancel and reschedule many different locations s well as equipment. Everyone from corporate to individual locations where very understanding and patent. Great experience !

John J. 
Rating:
5.0

Customer did not leave a comment.

Curtis L. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

Kirk L. 
Rating:
5.0

Customer did not leave a comment.

Jessica J. 
Rating:
5.0

Customer did not leave a comment.

Stephanie C. 
Rating:
3.0

Customer did not leave a comment.

Mat H. 
Rating:
3.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Raeford Hoke Mini Storage went above and beyond to make this work for me.

Robert C. 
Rating:
5.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Richard R. 
Rating:
5.0

Customer did not leave a comment.

Crystal S. 
Rating:
5.0

You all were amazing. Our truck was Clean and ran in Excellent condition. It was the correct size and was available in fast time. Your Customer service skills were Phenomenal! 10/10 will use you all next time.

Alexander H. 
Rating:
5.0

Customer did not leave a comment.

Erik T. 
Rating:
5.0

Easy in & out. Very helpful and accommodating ??

elizabeth C. 
Rating:
3.0

I had to leave the tow dolly in Winston salem never made it back to IL. but I still had to pay the full price.

ERNEST T. 
Rating:
5.0

Customer did not leave a comment.

Andrew B. 
Rating:
5.0

Customer did not leave a comment.

Shelley M. 
Rating:
5.0

Customer did not leave a comment.

Shelley M. 
Rating:
5.0

Attendant walked out to meet me before I got out of the car!

Lawrence C. 
Rating:
5.0

Easy and efficient handoff!

Hattie P. 
Rating:
4.0

Customer did not leave a comment.

chennia F. 
Rating:
5.0

Need to put screw jacks on larger size tralers.

teresa B. 
Rating:
5.0

Customer did not leave a comment.

taylor T. 
Rating:
3.0

Customer did not leave a comment.

Randy M. 
Rating:
5.0

Customer did not leave a comment.

Henry B. 
Rating:
5.0

Customer did not leave a comment.

Cliff R. 
Rating:
5.0

Wonderful service and people!

Deborah H. 
Rating:
5.0

Customer did not leave a comment.

Travis J. 
Rating:
5.0

Customer did not leave a comment.

Daniele C. 
Rating:
5.0

The representative was very helpful courteous and nice and my equipment was ready for pickup on time.

GAIL B. 
Rating:
3.0

I originally was to pick up my uhaul at a location closer to me however the uhaul I requested wasn't back in time. However I was assisted with getting another uhaul and was given a call that I would be getting a partial refund for the uhaul originally not being in place which was amazing ! Thanks !

Taylor D. 
Rating:
5.0

Excellent service, no issues with the rental.

Donald L. 
Rating:
5.0

The over the phone reservation was a breeze, arrived at the location and the u-haul customer service representative was very helpful and pleasant to deal with. She knew her stuff and made my whole experience with u-haul enjoyable. I will definitely be using this u-haul location for any other moving needs in the future. A+ Service!

Henry B. 
Rating:
5.0

Excellent customer service at this location. Would use them again!

Matt A. 
Rating:
3.0

Friendly service, but didn't know a wiring lead was needed to connect trailer. Trailer running/parking brakes shorted blowing vehicle fuses and extending my trip as I could not drive at night. Trailer leaked extensively getting contents wet and destroying boxes.

PAUL G. 
Rating:
5.0

Customer did not leave a comment.

MARK T. 
Rating:
5.0

Great service, thank you!

jean A. 
Rating:
4.0

I wouldn't change a thing. Keep up the good work U-haul. I appreciate your company.

TROY F. 
No reviews have been submitted for this location.

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