Customer Reviews for Rainbow Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rainbow Storage

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PAUL H. on

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Great friendly customer service. Really took care of our needs. Very knowledgeable regarding hook up of trailer.

Neil M. on

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Customer did not leave a comment.

Kathy C. on

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Just dropped off before it was due and the personel called us to let us know everything was good.

Ruth U. on

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Alfred D. on

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none

Todd R. on

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Kristopher L. on

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Very helpful, prompt, and excellent customer service.

Robert M. on

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Needs another step to get in better.

JAMES F. on

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don R. on

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jill S. on

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I picked the truck up after hours and had absolutely one of the worst experiences ever! ..it took multiple calls to uhaul plus 2 hrs to complete my pickup!

alice D. on

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Quick and easy

Jerry C. on

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Nothing to improve. I needed an extra day, made a phone call and all was well. I was very happy with all of it. The drop off in Bradenton. Very professional service.

Troy M. on

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The lady behind the desk was very rude and very disrespectful. She had charged me a fee for gas after I had explain to her the situation and let her know it was on the contract. When I arrive to pick up a item I left in the uhaul she throwed it on the counter. I then asked her about the fee you got smart with me and told me to look on my bank account like I did to see it was charged look on it to see if it was back on my car. I asked her for her supervisor phone number she gave it to me and told me to call she will be happy and for me to call the number she do not care. I want recommend no one there. The service was very poor returning the uhaul. If I have to go through returning another uhaul to rainbow I’ll will not rent or try another moving rental company. I’m sorry but it was awful

PATRICIA T. on

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Mathew D. on

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Linda H. on

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TAMMIE T. on

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I had to load it myself no one offered to help. Then she said she would come out and check the equipment. Then driving home did not notice it had no running lights at all not happy with that part .We’re not recommend this place to anybody for pick up the computers were really slow she had to go in and file everything which I should already been done and it wasn’t. And if I would’ve got hit because no running lights on the back end of my trailer I would not of been happy. And the place was not that clean grass is really tall we had to pick up the equipment.

Shauna G. on

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Coralee M. on

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Marvin T. on

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James D. on

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William K. on

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Elliott G. on

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Edie B. on

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William K. on

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Elliott G. on

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on

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Trailer lights didn’t work

KERRY S. on

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We dropped off the vehicle during what they said were normal business hours...no one was there. Don't know if they would have been nice or not. I would like to not be charged more than what was quoted via the phone. :-( I was quoted $186 via the phone...but charged $204. I don't plan on using Uhaul again.