Keep the reservation at the location intended
Jeffrey G.
Customer Reviews for Ralphs Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No pads, no dollys. Before you send a customer to that location, ensure they have everything that is on the order.
Anthony D.The personnel reached out to me to confirm the drop off time and make sure I knew how to find their location.
Kevin M.Very good service
patsy R.Not one thing !!!!!!!!!
Robert G.I was told 39.00 for 24 hours I used maybe 6 hours and charged 89.00..
Zadie L.Overall, a reasonable business. Better than most U-Haul locations.
Steve S.No key was left in the lockbox and I was to pick up at 7:00 a.m. I paid for a hand truck and did not get it and the truck had not been cleaned. It was absolutely filthy
Nanette R.No issues
Fred S.Returning and parking the trailer that night was difficult due to the number of vehicles and configuration of the parking area... also, I'm no expert trailer driver, especially in reverse!
HAL M.This drop off location was a life saver.. after many calls around town to find a storage place. We were able to find one here, and as well drop off the Uhaul truck and trailer all at one time.
Antonio F.Even though my experience was mostly positive, the attendant was a bit too personal in her responses. She shared details regarding her life...a bit more than I cared to know about. The truck was clean except the driver's side floor board. There was mud, which she said she meant to clean up. Otherwise the rented vehicle was clean both front and back.
BRENDA W.Both locations were great. Would recommend to everyone.
Ken S.Workers should be a little more clear about the gas issue.
CHRISTY C.All good
MAXWELL R.Keep doing what you're doing
MILTON H.Computer system was antiquated takes too long to reenter information that should be automatic.
Brian B.