The lady was nice. She opened up a little late but that is no big deal, I was not in a rush. It took her a minute to start her computer. She claimed she could not find my reservation. I received confirmation emails on my rental for a truck and auto transport a few days before. I called her two days before I was to pick up to confirm my rentals were there. She said everything was good to go. She did not have my auto transport. I had to make a whole new contract to rent a truck. She sent me across town to get an auto transport. The place where I picked up my auto transport found my previous reservation and I had to cancel it to get the new rental. I had to get a friend of mine to help me pay, since I didn’t have my wife’s credit card on me. I do not recommend this place for rental. Like I said the lady was nice, she just seemed like she didn’t know what she was doing.
fidel cervantes
Ralphs Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rainbow City, AL 35906
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great experience at this location!!
Jared ThombleyTell customers about the $20 after hours fee that you charge
Phillip WoodGreat customer service, so professional and knowledgeable. Helped me find help to unload. It was a very pleasant experience. I recommend this location with a 10.
Samuel WhelchelNA
DERRICK AUSTIN