Customer Reviews for Ralphs Mini Storage
(U-Haul Neighborhood Dealer)

27 reviews

771 Sutton Bridge Rd   Rainbow City, AL 35906

(256) 442-5314

Location Hours

  • Monday - Friday:
    8 am - 11:30 am / 12:30 pm - 5 pm
  • Saturday:
    8 am - 12 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(256) 442-5314

771 Sutton Bridge Rd
Rainbow City, AL 35906

Services at this Location:

Location Hours

  • Monday - Friday:
    8 am - 11:30 am / 12:30 pm - 5 pm
  • Saturday:
    8 am - 12 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

James P. 
Rating:
3.0

Customer did not leave a comment.

Barry H. 
Rating:
5.0

Customer did not leave a comment.

PAM C. 
Rating:
4.0

Keep the reservation at the location intended

Jeffrey G. 
Rating:
5.0

Customer did not leave a comment.

Michael L. 
Rating:
3.0

No pads, no dollys. Before you send a customer to that location, ensure they have everything that is on the order.

Anthony D. 
Rating:
5.0

Customer did not leave a comment.

Brandon S. 
Rating:
4.0

The personnel reached out to me to confirm the drop off time and make sure I knew how to find their location.

Kevin M. 
Rating:
4.0

Customer did not leave a comment.

Fred S. 
Rating:
5.0

Very good service

patsy R. 
Rating:
5.0

Not one thing !!!!!!!!!

Robert G. 
Rating:
2.0

I was told 39.00 for 24 hours I used maybe 6 hours and charged 89.00..

Zadie L. 
Rating:
3.0

Overall, a reasonable business. Better than most U-Haul locations.

Steve S. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Customer did not leave a comment.

Kari C. 
Rating:
3.0

No key was left in the lockbox and I was to pick up at 7:00 a.m. I paid for a hand truck and did not get it and the truck had not been cleaned. It was absolutely filthy

Nanette R. 
Rating:
5.0

No issues

Fred S. 
Rating:
3.0

Returning and parking the trailer that night was difficult due to the number of vehicles and configuration of the parking area... also, I'm no expert trailer driver, especially in reverse!

HAL M. 
Rating:
5.0

This drop off location was a life saver.. after many calls around town to find a storage place. We were able to find one here, and as well drop off the Uhaul truck and trailer all at one time.

Antonio F. 
Rating:
3.0

Even though my experience was mostly positive, the attendant was a bit too personal in her responses. She shared details regarding her life...a bit more than I cared to know about. The truck was clean except the driver's side floor board. There was mud, which she said she meant to clean up. Otherwise the rented vehicle was clean both front and back.

BRENDA W. 
Rating:
5.0

Both locations were great. Would recommend to everyone.

Ken S. 
Rating:
5.0

Customer did not leave a comment.

Raymond J. 
Rating:
3.0

Workers should be a little more clear about the gas issue.

CHRISTY C. 
Rating:
5.0

All good

MAXWELL R. 
Rating:
5.0

Keep doing what you're doing

MILTON H. 
Rating:
4.0

Customer did not leave a comment.

DENNIS S. 
Rating:
5.0

Computer system was antiquated takes too long to reenter information that should be automatic.

Brian B. 
No reviews have been submitted for this location.

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