U-Haul changed my pick up place told me they would take $10 off for the gas difference. They never did the new place said they would correct it. They never did. I was charged $15 more than normal and I have used the U-Haul three times for the same route. I even put $12 in the tank instead of eight and usually when I put eight it’s more than enough because I’m only going a couple miles down the road needless to say I ordered a U-Haul. It wasn’t where it was supposed to be. I had to go get it in a different place and they charged me for their Inaccuracy
gg h
Customer Reviews for R&A Collision Repair Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
When we looked up the price for the rentals it gave us a price. When I got to the rental it was $80.00 more. I was told I needed a $440.00 deposit also. None of this was communicated with the online checking. When called the local haul they said they could reserve the rental and online wasn't needed. 80.00 is quite a difference and no mention of the deposit anywhere. The representative at the u haul was nice just too many discrepancies. Not good for honest service. Took a long time at the office.we had reservations it shouldn't have taken so long.
LYNDA M