Will definitely use them again! With all the stress of moving , their super friendly staff made reserving the truck rental process super easy. The cab was clean, the air conditioning worked great on that hot August day and truck ran with zero trouble. Highly recommend
erica P
R&A Collision Repair Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockford, IL 61104
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Exceptional customer service. Our truck broke down and they put us in a hotel for the night, and hired loaders to unload and load our truck. Cierra in customer service was a terrific help.
Richard RWhile picking up the truck, I had an issue with app. Somehow I missed some steps and I could not figure out how to go back to those steps. I’m sure it was something that I did, but it’s frustrating when you’re doing an after hours pickup.
John HThe remote pickup and drop off was very convenient so I could get the vehicle early in the morning and drop it off late at night. Pick up and drop off did not take any longer than if there were a physical person there to do it.
Paul HU-Haul changed my pick up place told me they would take $10 off for the gas difference. They never did the new place said they would correct it. They never did. I was charged $15 more than normal and I have used the U-Haul three times for the same route. I even put $12 in the tank instead of eight and usually when I put eight it’s more than enough because I’m only going a couple miles down the road needless to say I ordered a U-Haul. It wasn’t where it was supposed to be. I had to go get it in a different place and they charged me for their Inaccuracy
gg h