I did not receive a confirmation of my order until after we picked up the truck. Thankfully, it was in the system and everything went smoothly, but it was weird not knowing if the order was received or not until we got there.Brad S.
Customer Reviews for Randys Small Engine Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Salvador F.
Customer did not leave a comment.Amanda N.
Short in the taillight/marker light circuit. Burned several fuses in truck before I took pocket knife and cut the wire. Drove 280 miles with only turn signals and stop lights. Reported to receiving dealer.james J.
Customer did not leave a comment.Benjamin P.
They are the best: professional, caring, friendly and simply awesome!!!Angel E.
So nice and easy to return our uhaul!Haley M.
Very professional staff and always smiling. This experience has been a fantastic venture.I will this Co for all of my moving needs. Thank you Barbie for the fantastic service. Until next time I will continue to recommend your Co.Victor K.
Customer did not leave a comment.Ashley O.
Barbie was awesome! Very helpful and nice.James L.
Customer did not leave a comment.JOHN V.
Customer did not leave a comment.Perry H.
Randy's small engine repair was excellent!! Barbie was extremely polite and helpful. We were in and out in minutes, the best !!!!Stevan S.
excellent serviceDONALD K.
Customer did not leave a comment.brent W.
Customer did not leave a comment.MARCIE B.
Truck had boxes left in the front seats and also the back was very dirty on the inside, most likely from the previous renters. I had to clean it before I could put my stuff in it, also the steering wheel was offset when I was driving the steering wheel in the straight position it would pull to the right on the road. Might want to get that checked out for future rentersAngelia R.
Great to work with.DONALD K.
Continue same great customer serviceDONALD K.
This place is awesome so friendly and they have a beautiful dog.Leslie H.
Customer did not leave a comment.ROBERT D.
Nothing It doesn't get any betterDONALD G.
Customer did not leave a comment.Connie F.
Customer did not leave a comment.CAROLYN H.
Customer did not leave a comment.Buck F.
Customer did not leave a comment.KENNETH E.
Always professional and courteous. Prompt service and willing to go the extra mile in customer serviceMARK C.
The folks at Randy's were awesome!!!BILLY A.
Customer did not leave a comment.david Y.
Customer did not leave a comment.KAY S.
super great to work withDONALD K.
Customer did not leave a comment.Gerrit S.
super to work withDONALD K.
I will never use uhaul again nor EVER recommend to anyone. I will be seeking legal actiontarrent M.
The cell service in the area is not strong so returning using the app was difficult but this is not UHaul's problem.Elissa E.
Customer did not leave a comment.WALTER K.
Customer did not leave a comment.Michael A.
Customer did not leave a comment.John R.
Customer did not leave a comment.ANTHONY D.
Customer did not leave a comment.KEITH H.
Customer did not leave a comment.Haley J.
I had an excellent experience Thank you UhualDOROTHY H.
Customer did not leave a comment.RANDOLPH R.
Customer did not leave a comment.ANGEL CIPRIANO R.
I have absolutely no complaints, other than it taking a little longer than I expected at the pick up time. My suggestion would be to possibly do the identity verification before hand instead of waiting until someone is sitting there and having to wait for the contact to answer the phone. Other than that it was a very easy process. Very impressive.Lacey F.
Fantastic and quick customer servicePARKER S.
Customer did not leave a comment.DHIRAJ T.
Customer did not leave a comment.BRANDON G.
The instructions on leaving the lock by the front door made me uneasy as no one was around to collect it. I secured it to the handle on the front door.Gary S.
Absolutely nothing....the process couldn't have been any better. The lady that checked us in was very nice. We will use Randy's again if we ever need UHaul services in Stephenville. I highly recommend them.Peggy G.
Customer did not leave a comment.Loren S.
Customer did not leave a comment.RICK G.
Very friendly and easy to interact with.Sharron K.
Customer did not leave a comment.CHRISTOPHER R.
Customer did not leave a comment.scott A.
Customer did not leave a comment.AFTON C.
Staff was amazing.Andrew A.
Customer did not leave a comment.YASMIN C.
Always the bestSTEPHEN E.
Great job would be my recommendation.MICHAEL M.
Very nice people!Bart C.
The employee that helped me was warm and friendly and went out her way to make this a nice experience. Thanks.DEBRA W.
Customer did not leave a comment.Aris S.
Customer did not leave a comment.KEITH W.
Vehicle was dirty & had a smell to it. Made for an unenjoyable ride. Also, was not able to check out mobile when I arrived, even though that's how I reserved it. This put a delay in my departure having to go through in person check outCASEY H.
The clerk was super friendly and just inviting. I love her kind and friendly attitude. Now that's the kind of 5 star service I appreciate.YVONNE L.
Customer did not leave a comment.Cynthia C.
Customer did not leave a comment.Noah H.
We arrived a little after the drop-off time but weren't charged for an extra day. Very friendly lady.Rosemary M.
Customer did not leave a comment.ARTHUR JAMISON J T.
continue super serviceDONALD K.
Super easy to work with.DONALD K.
Service is excellentDONALD K.
they are super to work with.DONALD K.
Customer did not leave a comment.RANDOLPH R.
Customer did not leave a comment.Mark D.
Customer did not leave a comment.vanessa R.
Not the friendliestSHERI R.
The lady that checked me in was fantastic. Highly recommended them.GARY N.
Customer did not leave a comment.Barry R.
Customer did not leave a comment.Mark S.
Customer did not leave a comment.suzanne M.
Customer did not leave a comment.Salina M.
Everything was FANTASTIC.JERROMY A.
The Uhaul dealers in Stephenville, Texas need to be open on Saturdays ; I would feel much more comfortable leaving the truck with a person instead of parking it and hoping it would be safe until Monday !!STEPHEN S.
customer service is awesome, professional!!!ANGEL C.
I had to remote drop off and I had no previous instruction on how to conduct this drop Off. It took me over an hour and half to speak to someone on the phone call to complete the drop Off then they immediately put me back on half for another 45 minutes before I ended up hanging up and sending an email.BEN A.
Customer did not leave a comment.MARK P.
Customer did not leave a comment.STEPHEN E.
Customer did not leave a comment.Clifton O.
Customer did not leave a comment.EDMUND A.
Always friendly and helpful.Cam E.
Customer did not leave a comment.DONALD G.
Reggie came out to help un-hook the trailer and introduce himself. That's the way all locations should be.Genaro A.
Customer did not leave a comment.TATIANA P.
Your booking and reservation system needs a serious overhaul. Maybe you just ought to simplify it to taking the basic information. This particular location was great, but trying to rent in the past has not been so good. The Ace Hardware in Spicewood Texas is also very helpful but dealer at 2200 Fort Worth Hwy, Weatherford, Tx 76086 was so rude and insulting that I almost never tried Uhaul again.JAMES S.