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Paula B
Customer Reviews for Rays Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The drop off in Superior, NE was horrible the employee Jason and Manager Brad were complete *******s! See reference # 4596135 in reference to complaint to U-Haul customer service. They were just as rude to U-Haul customer service agent. It took Regional Manager Jason Runge who was great to set things straight with Rays auto sales!
David HThe man worked pure magic getting me my auto transporter. He had to submit it at least 4 times before it acknowledged that I wanted a trailer, and that's after I reserved it an hour prior!
HOWARD DWonderful, pleasant person. Helpful
Janet HThis man was so great, and pleasant to deal with.
jane hKeep a small (8x8) trailer at this location at all times.
Sylvia BGood communication and easy drop off.
Marla SAllow some more milage when going somewhere
Laura SVery friendly helpful got us checked out right away
RICHARD WNothing, perfect customer service!
LARRY AThank you Brad and Jason for your help
Annette GThere when I needed them.
joseph PHave truck at the location promised I have to waste three hours getting truck when I could have been packing
ZACHARY DHaving the left hand knowing right hand is doing, your communication internally isn’t very good. Having someone drive 90 miles to pickup your products isn’t giving you a good impression of service. The young lady in your reservation services was very rude. Called me lair saying that I did not get a email from from you saying that my rental was available in town and could be pickup the next day, I still have the email. The local dealers where very highly professional and pleasant to work with.
RANDY KAll was. Good
David SNot applicable.
Kaitlyn MTruck shortage meant I had to drive almost 100 miles one way to pick up truck. To be fair discounts were applied but it still cost me a half day and an extra $100 for gas.
Donald FPut in a wet bar in each trailer. That will make it easier to get help to load and unload. Just a thought
TERRANCE JNothing .every is good at this location. & the people are very friendly.
STEVEN PNothing!
LARRY A