I was not with my son when he dropped off the truck. I realize you have a shortage of trucks because you've leased your main fleet to delivery companies. That's no excuse for the abysmal customer service surrounding our pick up. This is the third one way rental I have made with your company in 18 months. I'm fairly sure it will be my last.Jacqueline B.
Customer Reviews for RC Accounting 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.ANGELICA S.
Customer did not leave a comment.Samuel L.
I chose a different location but was routed here. I never got a call back, so I had no instructions other than those online which were not site specific. the parking area was not well marked, narrow and next to a dumpster. The location was clean and had plenty of visibility and that felt good. I would still use this drop site again in the future.ERIK P.
Customer did not leave a comment.Mojolaoluwa E.
This was not the location we originally signed up for - the location was hard to find and not a real U-Haul placeGeorge W.