Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make sure everyone that works there is familiar with renting the U-Haul equipment
Steven A
Rating:
1.0
Customer did not leave a comment.
Demetre R
Rating:
4.0
They remembered me from the previous rental but no discount was given for an early return.
Steven A
Rating:
5.0
Have someone that is more familiar with the uhaul rental process.
Steven A
Rating:
5.0
Customer did not leave a comment.
Lawrence A
Rating:
1.0
Better communications, updated rental process. I was mislead.
Jonathan B
Rating:
5.0
Quick service, no hassles, in and out.
Bobby G
Rating:
5.0
Customer did not leave a comment.
Misty D
Rating:
5.0
Customer did not leave a comment.
DAVID M
Rating:
5.0
Customer did not leave a comment.
Elizabeth W
Rating:
5.0
Customer did not leave a comment.
Steven S
Rating:
3.0
Customer did not leave a comment.
Joshua L
Rating:
5.0
Customer did not leave a comment.
Billy B
Rating:
5.0
Once again Great people
matthew k
Rating:
4.0
Customer did not leave a comment.
Billy B
Rating:
5.0
Nothing, great experience with the customer service and equipment.
Italino P
Rating:
5.0
Customer did not leave a comment.
Richard J
Rating:
5.0
Customer did not leave a comment.
Glenda R
Rating:
4.0
Customer did not leave a comment.
Karen B
Rating:
3.0
It to was further. Than we thought for a drop off spot
.don't see why you reserve a truck at a location only to go else were to pick it up.but on a good note served our purpose well so thank you
james B
Rating:
3.0
Front corner of box bent in and hole in floor not water resistant at all. Also running lights did not work at all
Brady A
Rating:
3.0
Customer did not leave a comment.
Krista B
Rating:
5.0
Customer did not leave a comment.
Nicole M
Rating:
5.0
Thanks for helping me back up the trailer! Definitely difficult for me
Leonelle H
Rating:
5.0
Helpful staff assisted on parking the vehicle and checking out.
David M
Rating:
5.0
Customer did not leave a comment.
jadene a
Rating:
5.0
Very nice people!!!! Definitely recommend
Amanda C
Rating:
2.0
We requested the Main Gate drop off for the convenience and someone at Uhaul changed it on us.
This drop off location was not very convenient and it stunk. Not a good fit for a Uhaul location.
william H
Rating:
5.0
Both pickup and destination location were great! Truck stop locations needs improving in Leesville, LA
DELMAR R
Rating:
5.0
Customer did not leave a comment.
Aaron j
Rating:
5.0
Customer did not leave a comment.
Anthony R
Rating:
5.0
Customer did not leave a comment.
MICHAEL L
Rating:
3.0
Have the proper equipment so it doesn’t leave the customer stranded for 6 or more hours with no type of compensation
Joshua J
Rating:
1.0
I didn't see it when I drove by. Maybe a HUGE UHAUL sign would be helpful.
Barbara Z
Rating:
1.0
Customer did not leave a comment.
CHRISTOPHER S
Rating:
5.0
Customer did not leave a comment.
ROBERT F
Rating:
5.0
Customer did not leave a comment.
FREDERICK T
Rating:
1.0
Customer did not leave a comment.
Rebecca A
Rating:
5.0
Agents were extremely professional and helpful
toby t
Rating:
3.0
Customer did not leave a comment.
HENRY S
Rating:
5.0
Customer did not leave a comment.
cliff h
Rating:
5.0
Customer did not leave a comment.
Deana H
Rating:
5.0
Everything was great however why are their no trailer tongue jack wheels? I almost killed myself trying to pick it up to put on the hitch ball!
Michael B
Rating:
5.0
Customer did not leave a comment.
JOSE L
Rating:
4.0
Staff was friendly and ensured my trailer was hitched correctly.
Angel E
Rating:
3.0
Customer did not leave a comment.
Brian H
Rating:
5.0
Great service
HARVEY D
Rating:
4.0
Customer did not leave a comment.
MARA R
Rating:
3.0
Customer did not leave a comment.
WALTER B
Rating:
5.0
Customer did not leave a comment.
Jarett J
Rating:
4.0
Customer did not leave a comment.
bennie c
Rating:
5.0
I’m not a smoker. So it’s not to great to ride in a vehicle all day after someone used I before and have to smell that awful smell all day.
ANTHONY G
Rating:
4.0
Customer did not leave a comment.
SANDRAANN H
Rating:
3.0
The truck was pretty dirty when I picked it up
GORDON H
Rating:
5.0
The cashier and owners were the best!!!!!!!
odofa c
Rating:
5.0
I requested a larger truck but got a small truck therefore I had double the mileage because I had to travel more because of a smaller truck. I was not pleased with the mileage cost because I had a small truck that I requested
Christina L
Rating:
5.0
Customer did not leave a comment.
DERRICK T
Rating:
5.0
Customer did not leave a comment.
DERRICK T
Rating:
1.0
Make sure employees hook up trailers correctly so it doesn't fall off the hitch while driving.
Kimberly G
Rating:
5.0
Excellent small town store and has various UHaul products normally available! Great for fishing gear too!
william g
Rating:
5.0
Easiest place to pick up and drop off.
Jerald E
Rating:
5.0
Customer did not leave a comment.
Jay B
Rating:
5.0
Customer did not leave a comment.
John W
Rating:
4.0
Customer did not leave a comment.
Emily S
Rating:
3.0
Customer did not leave a comment.
Robert C
Rating:
3.0
Customer did not leave a comment.
Charles G
Rating:
5.0
Customer did not leave a comment.
Zana A
Rating:
1.0
They didn't ask where we wanted to drop off the auto transport when we got home. I didn't realize that they had put in a location for Elizabeth, Illinois until we returned home. While it looks close to Bellevue, Iowa on a map there is a river between us. It would have been a 70 mile drive to get there. I had to call to change the location to Dubuque, Iowa which is only 30 miles. Didn't even come out to help hooking up.
Marvin B
Rating:
5.0
I have returned other uhaul trucks to difference location this location had the best customer service I have had in returning trucks
Calvin L
Rating:
5.0
Customer did not leave a comment.
Archie C
Rating:
3.0
Customer did not leave a comment.
Jeremy J
Rating:
5.0
Security deposit rather paying by card or cash should not exist. There is too much hassle in getting your money back when dropping off your rental.
carl w
Rating:
5.0
Customer did not leave a comment.
Roger W
Rating:
5.0
Customer did not leave a comment.
Timothy C
Rating:
1.0
Customer did not leave a comment.
Hossm H
Rating:
5.0
Young lady at the location was extremely helpful giving directions and had us in and out in no time.
Corey F
Rating:
3.0
Customer did not leave a comment.
Sara D
Rating:
1.0
Customer did not leave a comment.
Jonathan R
Rating:
5.0
easy to rent process and no problems turning it back in when finshed
David G
Rating:
5.0
Customer did not leave a comment.
Kermit B
Rating:
4.0
She was friendly, inviting and quick
Ebony T
Rating:
5.0
Customer did not leave a comment.
Jimmy R
Rating:
1.0
Customer did not leave a comment.
Matthew B
Rating:
5.0
Vicky was very accommodating and processed my return very quickly. If I ever need a u-haul rental I will definitely contact Vicky at Redneck Fishing and Hunting.
Steven A
Rating:
5.0
Google maps does not bring you to accurate location.
Chad M
Rating:
5.0
Great experience.
Wayne P
Rating:
5.0
Customer did not leave a comment.
Donald B
Rating:
5.0
Customer did not leave a comment.
DIANE L
Rating:
5.0
One of the most helpful venders due to the unbelievable circumstances.
