I attempted to make my reservation weeks in advance at the Bridgeport, WV location only to get a call the day before that I needed to drive a half an hour away to a Fairmont, WV location to get my truck. There were 2 trucks on the whole lot. Most of the tires were/are in need of replacement. One of the rear tires blew out causing me a 5 hour travel delay and putting my family at risk due to the SLOW response of the roadside assistance. Every pothole was worrisome and stressful, which is not great when you are traveling over 600 miles. Since the operating hours were limited, I had to try the 24/7 truck share feature that wouldn't work due to GPS issues on the website. I ended up calling uhaul to get the code for the key lockbox.Grant S.
Customer Reviews for Remarkable Resources LLC
(U-Haul Neighborhood Dealer)
Fairmont, WV 26554
Services at this Location:
- Mon: 9 am - 3 pm
- Tue: Closed
- Wed: 9 am - 3 pm
- Thur: Closed
- Fri: 11 am - 5 pm
- Sat: 9 am - 12 pm
- Sun: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thanks for the spot to park my car while Moved for 2 days !!John C.
Customer did not leave a comment.william F.
Customer did not leave a comment.Ronald Wesley U.
I already made a reservation online, it took way longer than it should have to pick up a truck when I already filled the info out online , not to mention the gentleman working were using a cell phone to work from No computers or anything, I lost a lot of time in my day just picking up the truck The process was too slow and I had to go back for a dolly This took just as long The employees were friendly thoughBRANDY M.
Customer did not leave a comment.Joseph G.
Self check in was very quick and easy.Jeffrey G.
Customer did not leave a comment.Donald Brian E.
Correction: The mileage OUT & mileage IN are 10,000 miles TOO HIGH --- The mileage out SHOULD BE 23,510 (NOT 33, 510) and the mileage in SHOULD BE 24,481 (NOT 34,481).Gregory J.
Will not drop next truck there. I'm going to call or go on the internet site and change locations for drop off of 12-12. Terrible horrible man. I have only used uhaul for my truck needs and I am moving to this town but will never go there again. I will drive to Morgantown for my truck rentals while living there for now on.Evelyn M.
Customer did not leave a comment.STEVEN H.
Customer did not leave a comment.Joseph E.
Customer did not leave a comment.RAJINDER P.
This was was too large to move into the new house. We were unable to use it as you can see 1 mile was put on the truck and it was returned. So I basically wasted money on that truckLEA ANN V.
Customer did not leave a comment.Shirley C.
Customer did not leave a comment.Ricky M.
Had a great experience, with excellent customer service!!LARRYl B.
Always a quality trailer.william H.
They told us that this was only the second or third truck they have checked in. It took 1 1/2 hours as they really didn't seem to know what they were doing.Patricia S.