Customer Reviews for Renegade Custom Cycles
(U-Haul Neighborhood Dealer)

161 reviews

730 S Meridian St   Portland, IN 47371

(260) 726-2365

Location Hours

  • Mon-Fri: 10:30 am - 5:30 pm
  • Sat: 11:30 am - 2:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(260) 726-2365

730 S Meridian St
Portland, IN 47371

Services at this Location:

Location Hours

  • Mon-Fri: 10:30 am - 5:30 pm
  • Sat: 11:30 am - 2:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

joaquin C. 
Rating:
5.0

Very nice employees Great pickup and drop off assistance

GARY H. 
Rating:
3.0

A motorcycle repair shop.

ANDREW B. 
Rating:
5.0

Very friendly and helpful!

William B. 
Rating:
5.0

Customer did not leave a comment.

gregory S. 
Rating:
4.0

Customer did not leave a comment.

Sara B. 
Rating:
5.0

Very friendly and helpful would go back again

Tiffany W. 
Rating:
5.0

Customer did not leave a comment.

William B. 
Rating:
5.0

Customer did not leave a comment.

Paul V. 
Rating:
5.0

Very friendly people. Easy to deal with

chris E. 
Rating:
5.0

Customer did not leave a comment.

Paul N. 
Rating:
3.0

The people at Renegade were friendly and helpful. They truck was in very good shape. My frustration was that I scheduled the pick up in Winchester 2 weeks ahead of my move date. I was notified 24 hours before picking up the truck that all that was available was a 26' truck and that the closest 10' (which is what I reserved) was an additional 20 miles round trip.

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

Leo O. 
Rating:
5.0

Customer did not leave a comment.

Debra H. 
Rating:
5.0

Customer did not leave a comment.

Matthew C. 
Rating:
4.0

Long wait, more busy than usual. People were friendly and accommodating. Even though I made a reservation well in advance, I had to travel an additional 90 minutes to pick up the vehicle.

Kevin E. 
Rating:
5.0

Customer did not leave a comment.

Robert V. 
Rating:
5.0

Employee was friendly and knowledgeable. No comment for improvement proposal.

Tony T. 
Rating:
5.0

Everything was great! Service was excellent! Thank u all very much!

HAYLEY C. 
Rating:
3.0

Customer did not leave a comment.

Laura B. 
Rating:
5.0

Customer did not leave a comment.

Theodore D. 
Rating:
5.0

very friendly and helpful

Perry H. 
Rating:
5.0

Customer did not leave a comment.

DUSTIN C. 
Rating:
5.0

Customer did not leave a comment.

Emily G. 
Rating:
5.0

Customer did not leave a comment.

Albert V. 
Rating:
4.0

Customer did not leave a comment.

Charles D. 
Rating:
5.0

Continue as is!

Randolph C. 
Rating:
5.0

Customer did not leave a comment.

Starla B. 
Rating:
5.0

Everything was OK

david H. 
Rating:
5.0

Customer did not leave a comment.

ellen J. 
Rating:
5.0

Customer did not leave a comment.

Robert V. 
Rating:
3.0

Customer did not leave a comment.

Kurt M. 
Rating:
5.0

Customer did not leave a comment.

Deryll Z. 
Rating:
5.0

Customer did not leave a comment.

andy P. 
Rating:
4.0

We were forced to get our uhaul here because we were told a day before we had to move that they did not have the right truck for us even though we reserved it. We had to add a 40 minute drive there and back on top of a 4 hour drive to get to our new place. We will never use uhaul again

Rachel E. 
Rating:
5.0

Customer did not leave a comment.

Kristi B. 
Rating:
3.0

The truck was throwing heat through the case inside the cab to get to the motor, the lights on the vehicle were very dim could not tell if they were on. It did not have a lot of power. The miles traveled does not allow for getting lost or getting off exits and back on for food or restrooms.

David T. 
Rating:
5.0

Customer did not leave a comment.

Terri A. 
Rating:
1.0

I was very disappointed in how it went. The guy I talked to on the phone sounded high, he told me he would include a cart and didnt. I only had the truck for not even 4 hours and paid about 120 dollars! They had it rented out and I had to have it back by 9am when i didnt pick it up until 345! It was outrageous! my number is 2602510537

samantha M. 
Rating:
5.0

Customer did not leave a comment.

KAREN H. 
Rating:
5.0

Customer did not leave a comment.

NATHAN D. 
Rating:
4.0

Customer did not leave a comment.

Shelby A. 
Rating:
4.0

do not list u-hal for rent in Winchester Indiana. the store has closed and your still advertising it open. I only needed a truck in town and had to rent one in Portland and pay extra milelage cost me 40 dollars more.this was false advertisement. I am not happy with your service. please update your system!!

Brad B. 
Rating:
5.0

Customer did not leave a comment.

heather R. 
Rating:
5.0

Customer did not leave a comment.

MERRI B. 
Rating:
5.0

Great customer service

AMY C. 
Rating:
5.0

The service was wonderful, Tammy is great. The only issue I have is, the truck was pretty dirty. The cab needed cleaned. I had to sweep the back out before we could load our things.

tamara J. 
Rating:
5.0

Customer did not leave a comment.

Gregory H. 
Rating:
5.0

They are the best!

DAVID W. 
Rating:
5.0

Customer did not leave a comment.

William I. 
Rating:
4.0

Customer did not leave a comment.

Jeremy S. 
Rating:
5.0

Customer did not leave a comment.

Rob B. 
Rating:
4.0

Earlier hours of operation

Randolph C. 
Rating:
5.0

Customer did not leave a comment.

heather R. 
Rating:
5.0

Excellent service.. Will definitely come back

PAUL K. 
Rating:
5.0

Customer did not leave a comment.

Gil B. 
Rating:
5.0

Customer did not leave a comment.

Jennifer L. 
Rating:
1.0

I needed the truck in Muncie. I had to pay nearly $170 for a rental that I only needed for a few hours to pick up a bedroom suite that I purchased for $250 The 99 cent a mile plus the other fees ended up costing me way more than it should. I'm very disappointed

Alisa W. 
Rating:
5.0

Very nice. gave me mileage and was right on point. gave me local information and helped with auto, also....thanks a lot for making this long trip a better and relaxing road trip. Thx again, Toni

TOMI S. 
Rating:
1.0

I originally requested a Uhaul at a different location at 8am that day (a week in advance). The evening before my scheduled pickup, they called me to let me know that the only Uhaul available in this area was from a location in Portland, Indiana. On this call, they not only neglected to tell me the exact location of this Uhaul service but also that they didn't open up until 11 am. I had to call the manager of this location at 9 am to try and get the Uhaul and they refused to compromise and come in early (even after I offered to pay an additional fee for the inconvenience). When they did finally open up, they spent the first 15 minutes in idle banter amongst themselves refusing to acknowledge me as a customer. Needless to say, I am NEVER using U-haul again. Penske is a much more professional company that respects their customers and delivers trucks to the areas based on demand.

Jonathan B. 
Rating:
5.0

Customer did not leave a comment.

Mitch H. 
Rating:
5.0

Top notch service!! Thank you Renegades!!

Miranda L. 
Rating:
5.0

Nice truck.. Enjoyed having cruise control

Laura T. 
Rating:
5.0

Tami at Renegade was very helpful.

Pat M. 
Rating:
5.0

Great location. Dropping off was a breeze.

SHERRi R. 
Rating:
3.0

Had to wait until 10:30am for facility to open.

Randolph C. 
Rating:
3.0

Customer did not leave a comment.

richard B. 
Rating:
5.0

Customer did not leave a comment.

SARAH J. 
Rating:
4.0

Customer did not leave a comment.

Jessica H. 
Rating:
5.0

Customer did not leave a comment.

SUE B. 
Rating:
5.0

Customer did not leave a comment.

Robert R. 
Rating:
5.0

They were very helpful and polite

MATTHEW P. 
Rating:
5.0

Customer did not leave a comment.

hugh S. 
Rating:
5.0

Customer did not leave a comment.

Nicole B. 
Rating:
5.0

I was very impressed with the service I got at Renegades. They were very friendly and fixed me up with the right equipment when I wanted it. I highly recommend doing business there!

Tom D. 
Rating:
5.0

Customer did not leave a comment.

Mark C. 
Rating:
5.0

Customer did not leave a comment.

Holly W. 
Rating:
5.0

Tamie was fantastic to work with. She went to another location to get the truck we needed and was so helpful and polite!

DAVID W. 
Rating:
5.0

Customer did not leave a comment.

SHARON H. 
Rating:
5.0

Customer service was great! The process was quick and painless and helped make the process much more convenient!!

Brittany M. 
Rating:
3.0

Customer did not leave a comment.

Tyesha A. 
Rating:
5.0

Very willing to work with me on the return on my time. Glad they are in Portland.

Mark V. 
Rating:
4.0

Customer did not leave a comment.

Paul S. 
Rating:
5.0

Customer did not leave a comment.

patricia S. 
Rating:
5.0

Customer did not leave a comment.

Dana M. 
Rating:
3.0

Customer did not leave a comment.

Brenda B. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
3.0

Customer did not leave a comment.

David L. 
Rating:
4.0

Customer did not leave a comment.

Matthew T. 
Rating:
4.0

Customer did not leave a comment.

Arthur W. 
Rating:
5.0

Customer did not leave a comment.

chad C. 
Rating:
3.0

Customer did not leave a comment.

Duane C. 
Rating:
3.0

Customer did not leave a comment.

CURT Y. 
Rating:
5.0

Service was top notch, much better than expected

Jeff S. 
Rating:
4.0

Customer did not leave a comment.

Kelli F. 
Rating:
3.0

Customer did not leave a comment.

Breen P. 
Rating:
5.0

Customer did not leave a comment.

judy Y. 
Rating:
4.0

Customer did not leave a comment.

TIM F. 
Rating:
5.0

Customer did not leave a comment.

TEE H. 
No reviews have been submitted for this location.

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