Jason was extremely nice and very helpful.
WILBUR S
Customer Reviews for Renfroe Lawncare
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We used the drop box. Location convenient.
Rosalynn JToo much for one day plus mileage, never will I use u haul again
CHRISTY FGreat service!! Very helpful..thank you!!
JEFFREY RThe owner is friendly and helpful. I would always love to deal with him.
WILLIAM PGreat people Mr. Renfroe was more concern about my needs and not just wanting to rent me something. He wanted to make sure I got what I needed
doug bI arrived at the location and started the return process. A representative came out and stated that he would finish everything for me.
Terry BJacob was great. Good people and good service.
BRADLEY SVery good experience. Explained everything and it worked wonderfully. Will recommend them for sure.
DIANNE DAlways a a nice friendly place
Dean GQuit giving reserved units to other! It is a horrible inconvenience.
gil gIt was after hours, but a sign fired me to call, the man answered after the second ring… was super helpful and polite.
DONALD BEasy process. Smooth, friendly.
SHARON GJason was awesome to work with! 10/10 will recommend any day! And will definitely be working with in the future!
TANNER GService was great. Highly recommend
BRADLEY YJason was awesome and very responsive. He made my move so much better just having the peace of mind. The truck was awesome and the service was wonderful.
LAURIE DIt was roaches in one U-Haul and I told he guy about it and he was rude the whole time. I ended up paying 210 for one day feels like I was over paying he said he’ll give me an extra day if I gave him a good review but still paid for it. He threw all the covers out in the parking lot when I said I didn’t need them. I will never rent U-Haul again
RYAN WWhen I got the truck, after opening it, it was full of roaches and had a terrible stench. Truck was not cleaned or swept and the location did not check the truck for the bugs
REGINA BRenting this truck was the easiest part of our move. Highly recommend!
MICHAEL MThe owner came in a little early to accommodate my needs. I was in a time crunch, and he was very helpful. He took the time to hook everything up and inspect it. Seriously will recommend this location over any other. World class all the way!!
RYAN JA great location. Will do whatever he can to help
BRET BJason was great to work with and very responsive.
JIMMY SBrakes on 6x12 open trailer failed enroute to my pick up. Perhaps U-Haul needs to do a better job at maintaining their equipment. Mr. Renfroe was sympathetic & Joyce out of Phoenix was very helpful. I think U-Haul should offer some compensation for the inconvenience. For example, a U-Haul gift card redeemable at customer’s next rental. That small measure would bring solace.
SCOTT EVery friendly service!!
GRADY CVery good transaction - Jason was very pleasant, knowledgable, and helpful. Would definitely use this facility for any U-haul needs in the future.
SUSAN KThis was a easy process and made moving a lot less stressful. Customer service was excellent. I highly recommend this location for anyone looking to move in the future!
ANDREA PEverything was perfect and professionally done
AMANDA MRunning lights did not work. Very dangerous to run without lights brakes and signals were fine
REGINA BJason is great and always quick to help!!
Sharon FTransaction went perfectly and Jason was very knowledgeable and helpful in assisting me. Thank you!
KATHRYN OI was charged extra $98 and for that reason I still do not know i tried live chat and was told that I was not the person on the contract
Pamela PSee comments above.
JERRY FWE WILL DEFINITLY RENT FROM JASON RENFROE AND UHAUAL AGAIN!!!
KAREN AHad no Dolly's or moving equipment for me to use even though I had requested them. Truck needed fluids. Truck was set for rental at 10 am...I get a call at 8 saying I needed to come now or later in the afternoon because they had personal things to do even though everything was scheduled already. Owner even told me I better not give him a bad review because of everything. Absolutely worst experience I've ever had....and definitely don't recommend....
Kimberly MVery friendly and professional. The guy came back to the uhaul place after he'd already closed just to let me rent a truck.
CHAHOLLIE SEasy pickup and return. Trailer worked perfectly. Very Satisfied
SCOTT MHave more folks like this guy!
WAYNE FI have had nothing but the best customer care from Renfroe's Uhaul. It's always very friendly experience. Thank you Renfroe.
MICHAEL TEverything was very nice. I had a small problem but the dealer fixed it without any trouble. I will go back and use them again.
TRIXIE MEverything was easy. I had to reschedule the pickup time and that went very smoothly. Pickup was easy and I was on the road very quickly! Excellent!
SIDONNA FQUICK IN AND OUT.... AND EASY TO WORK WITH.
LOGAN UJason was the best. I understood every detail about the rental and will definitely be using him again for future moves.
TIMQUAVION SCab was not clean: Dried, spilled liquids.
GREGORY WI've rented Uhaul equipment several times from this location. Never disappoints!
DANIEL GThey could actually have someone there
Walter MNo agent on duty ... Park truck and put the keys in the box
CARL BTruck dirty especially in the cab. Someone put a piece of candy on the dashboard & it had melted all over the passenger side dash. Food crumbs covered the entire floor, seats & dash. The back of U-Haul was filthy & had not been swept nor blown out. I reported this to my pickup place but was told they couldn’t do anything about it! We spent at least an hour plus cleaning the truck. Also told gas not quite full but to fill it up to max when I turned it in. I thought it was supposed to be full before pickup! I turned this truck in with a full gas tank, on time & spotless. No excuse for getting a truck in this condition I
DEBORAH SFind a new agent for your rentals.
CHERIE AVery friendly and organized. Highly recommended
JUSTIN D