Customer Reviews for Restaurant Equipment Depot

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Restaurant Equipment Depot

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Erica D. on

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BE SURE TO ACTUALLY INCLUDE THE UTILITY DOLLY WHEN SOMEONE RENTS ONE

Michael C. on

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Unable to get lock secured on the rear of the truck. Had to leave it on the driver’s seat.

ERICA P. on

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Not a good vendor. Never open, always has open sign ON but doors locked, lights off. Van was NOT supplied with the dollies I paid for, will not use Uhaul again after two bad experiences with this location. Bye bye Uhaul.

MICHAEL M. on

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VIRGIL M. on

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Norma C. on

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No one was there and the app didnt work properly. Had to run back and forth between 2 uhauls to get service.

miranda B. on

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Garry F. on

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Nothing

Jillian G. on

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Sandra Y. on

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Morgann T. on

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Ken C. on

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Scott B. on

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Samuel M. on

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The only thing I wasnt impressed about is I opted out of the insurance and was still charged for it.

Amy M. on

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Denise M. on

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Dustin H. on

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The location itself was helpful. I got pulled around a little due to truck availability and got sent to other locations that was a nightmare. Ultimately got sent back to this location about 4 hrs later. All said and done....I got a truck and it ended up working out.

ERIC L. on

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This guy named Stanley help me and my mental handicapped wife rent a trailer, she asked some of the dumbest questions and kept interrupting. But he was professional and informative of all the trailers available to rent. His knowledge in the field of trailers was helpful.

Dianne C. on

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The service was exceptional, and I will recommend uhaul to anyone and everyone.

Gregory M. on

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General manager and national customer service supervisor (Debbie) were OUTSTANDING! Very helpful when our travel plans changed. Will definitely use and recommend U-Haul.

Janet J. on

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Owner is very friendly and willing to help.

Andrew M. on

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Easy access at each facility. No waiting, the entire process went without a hitch (pun intended) The drop off was smooth and freaky fast.

Mary J. on

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Jeff W. on

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Quick and easy service

durray L. on

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Wonderful customer service, very helpful with well maintained equipment.

kendra P. on

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Christopher M. on

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SCOT N. on

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SCOT N. on

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Les W. on

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I reserved my rental 3 days in advance on Uhaul.com. Upon on arrival at Shalimar Storage And Uhaul on Panama City Beach Florida. They didn't have the described equipment that I reserved or never notified me before the rental date. They sent me to the Uhaul storage in Panama City Fl and said my reservation was placed on hold. I was then sent to Restaurant depot also located in Panama City Florida and finally after a 2 hour delay with 3 days in advance of reservation received a 15 foot truck. I was very disappointed with my experience with Uhaul and probably never use uhaul again.

Jacob D. on

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robert W. on

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Reserved a 15' truck when I arrived to pick it up there was not one available. They substituted a 26' truck, way over kill. But I did get moved. Other than that it was a good experience.

brandon M. on

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Wayne D. on

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darby D. on

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Gene S. on

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Do what the customer asks for and pays for and DO NOT MAKE CHANGES!!

Thomas S. on

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Steve W. on

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Nathan T. on

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We rent from Sandra Young at the Restaurant Equipment Depot (U Haul affiliate) at the 15th street location and she has always been a pleasure in transacting with. We appreciate you as a partner in business. - Strong Horse Moving Team, Panama City, Florida - 850-252-5602

CAROLYN K. on

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Tyler S. on

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Sylvester T. on

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The drop off location refused my vehicle because he said he couldn't take any more. He told me to go to another uhaul place 5 to 6 miles straight ahead. I ask for an address he said just go straight ahead and I would see it. I proceeded as he told me. I got to a uhaul place that had trucks but was closed. I called the place back I had just left and asked for an address again and told him where I was and he said just leave it at this location which was not open. He said leave keys in dropbox. I was still trying to ask was I at the right place. He was no helps so I left the truck and Dolly there and dropped keys in keydrop box. On Monday i get a charge for not returning the Dolly and for not putting fuel in when I actually returned it with more fuel than I picked it up with.

Richard S. on

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Leslie C. on

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Sandra Y. on

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Tony G. on

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Friendly efficient service. Equipment was quite fit for purpose.

Robert S. on

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Zach W. on

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Sandra was great! Will definitely be back next time I need a to rent a uhaul truck!

Daniel H. on

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Chelsea H. on

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Gabrielle L. on

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Jessica G. on

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SANDRA Y. on

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Sandra Y. on

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Sandra Y. on

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Reginald P. on

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William S. on

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SANDRA Y. on

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James T. on

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Linda D. on

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Dorthy B. on

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