Rob and the entire Team in Sheridan performed with professionalism, patience, and a genuine Wyoming welcome. Rob went above and beyond to make my experience excellent. Highly recommend this location. Rick
Ricky S
Customer Reviews for RHI PowerSports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Perhaps you should instruct your rental agents to be clear and concise about what the contract specifies. I rented a trailer to move 145 miles and was only told after the fact upon returning the equipment that it was a local rental and was overcharged by $150+ which I dispute the validity of and absolutely demand a refund for the ridiculous wrong location return charges.
Robert SBoth places were good, she asked me if I had any issue with the trailer and I told her it pulled great. They unhooked it from my truck and I was on my way.
padro aVery friendly and helpful staff.
Tim WGreat to work with always Professional
DEREK GVer professional, had all equipment we needed. The 20’ truck was clean and ready to go. It ran perfectly from Sheridan WY to Ann Arbor MI to Chicago IL. And the drop off location was equally as friendly and eager to help when I would call. A+ to all!
JASON FExcellent customer service, very friendly staff!
William TEasiest rental experience. Highly recommend. Very convenient. Thank you.
ROSS CNothing to improve. Truck was great and customer service was amazing
Lisa SAll Good
robert eNothing. The business and those who run it are great. Great value for the money.
BARRY MGreat and friendly service, every time.
Vince CVery nice owners. Everything was as expected.
Mark ERob was helpful, knowledgeable and polite!
JERRY SNo issues
Stuart ODropped off after hours, but the app was easy to use.
James WGreat folks! Husband and wife team, they were very helpful and kind, suggesting rental availability as well.
Jim SThey were very friendly and helpful and made this rental experience easy and fast.
terry wFriendly and efficient
Scott DQuick and easy drop off
Robert AThey made a tough move so much less stressful. Out of five stars, they deserve ten! Thank you so much!!
Rob RGreat help at the drop off. Tremendous customer service. Well done.
Kenneth MThe staff was courteous , friendly and professional. They are my go to when moving. Great team.
michelle fNo concerns.
Lawrence BThey were closed when we dropped off the truck. Easy to pull into the lot, easy to find.
Ken TI can't think of anything. The people at that business were very helpful.
David WThanks everyone
allen hThis location is always busy. But still, they maintain excellent customer service.
Vince CI thought the service was exceptional. Very kind, patient and polite. A very nice couple who took great care of me. I will be back when I need them!
Kelly SThese people were extremely nice and very helpful. Called to check to see how our move was going. Highly recommend.
Starla LVery easy pick up. Staff did all the hooking up which made the process even faster and stress free.
Gary SExcellent customer service. Quick check-in/check-out
Vince CGreat customer service
MARY DFriendly people and an efficient return process.
Matthew PGreat staff at the Sheridan rental location. Super helpful and friendly. Could not have asked for better!!!
Alan CThe gas gage was grossly mis marked on the paper work.
Robert WNot a thing
GARY SEasy and helpful checkout. Friendly customer service.
Kelly FFive GOLD star rating. Easy checkin. Respectful. Professional. Warm welcome up arrival. Answered all my questions and offered helpful advice. Know the owners are eager to provide a quality experience with the truck assigned. Highly recommended!
MARY JRob has the best U-Haul facility in town. He gets all my business.
Douglas LGreat group of guys... I highly recommend them!
JUSTIN WYou guys were great!!!! Thank you for all the advice.
RICHARD HThe folks who run this location are excellent and treat you like family. Great job
Beau Bexcellent service!
TED SA bit more signage depicting the after hours drop-off area and key drop would be bennefical.
Randal CI had an exceptional experience and felt it deserved recognition. From the moment I walked in, the owners (Rob and Staci) were welcoming and genuinely eager to help. They took the time to understand exactly what I needed for my move and made thoughtful recommendations that ended up saving me both time and money. The check out process was smooth and efficient, with everything clearly explained. The truck was in excellent condition: clean, well-maintained, and ready to go when promised. What really stood out, though, was their attention to detail and commitment to customer service. They double-checked everything, noted any damage, ensured I was comfortable operating the truck, and even offered helpful tips. The return portion of the rental was just as painless. The process was quick, the staff was just as friendly and professional as when I first arrived. It’s clear this location takes pride in delivering a high-quality experience. Overall, this was one of the best rental experiences I have ever had. I would not hesitate to recommend this U-Haul dealership location to anyone looking for reliable service and a stress-free moving experience. Awesome!
ROBERT EIt's the only one in Sheridan so I can only tell people of this one. I had about 50$ in the tank over what we got it at and no refund was given. We returned the truck a day early and no refund was given or money back. Honestly I'll just recommend a different company altogether at this point. I was not happy at the end of this rental.
KRISTINE HYou need to refund the customer their money back on the number of days they did. not need the truck. We were unsure on how many days we needed the truck so we were advised to rent it for 2 additional days which as it turned out we did not need. You should refund that money for the two days.
Dewey FBest customer service. Rob was very accommodating and I would absolutely recommend RHI Power Sports for all your U-Haul needs!
PAUL SUhaul customer service was very helpful when we had to change the drop off location due to bad weather. Uhaul always come through and have made more than one cross country move for me! Thanks Uhaul!
Corrine WThis place is great! They have a huge selection of trucks and trailer, a beautiful show room, and the most friendly staff I have encountered in a long time. I will definitely be back!
ROBERT RN/A
Alex AFirst class service..very polite and knowledgeable...
REUBEN B