Customer Reviews for Richard Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Richard Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

katherine m. on

Rating:

Reserved "30 days Free Storage" with call to UHaul. Richard storage not open until 12:30; then told NO FREE, 2-Month MINIMUM & >$100 per month. WHY reserved?!!?

Paul F. on

Rating:

Customer did not leave a comment.

Kathleen S. on

Rating:

The staff was very helpful when I moved in. It was a clean facility.

Michael C. on

Rating:

Did not utilize the unit, the location was vastly outside the area I was going to be. Also uhaul couldn't find my reservation when I asked to extend the move in date and then I get this email.

Melanie F. on

Rating:

When I arrived my reservation was not to be found, yet my driver license information was in the system which is a little scary to me. Also, I was charged $10 CDW coverage which I have no idea what that is, waived all insurances with my reservation. I want a credit for the coverage and a new receipt.

james s. on

Rating:

I was diverted to a different area so I needed to store belongings closer to my target area.

THOMAS R. on

Rating:

Good storage facility. Had no issues getting into the building as needed and nothing was stolen or tampered with in our unit. Only issue was occasional burned out light bulbs in the hallway.

Adam W. on

Rating:

Had a month free through uhaul. Called over 8 times in 2 days to confirm everything and not one time did they returned any calls. Why would you want to rent from a place that won't answer phone calls.

Peter J. on

Rating:

Customer did not leave a comment.

Kaitlyn H. on

Rating:

.

Carrie R. on

Rating:

Great service. The workers were very prompt and helpful in finding in the unit. Even gave us their number to ensure we were taken care of should any questions come up. Would definitely recommend them!

Lora R. on

Rating:

Customer did not leave a comment.