Customer Reviews for Richmonds Service Station
(U-Haul Neighborhood Dealer)

267 reviews

704 N Front St   Philipsburg, PA 16866
(Rt 322 & 53)

(814) 342-2299

Location Hours

  • Mon-Thur: 7 am - 4 pm
  • Fri: 7 am - 3 pm
  • Sat: 7 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 6/16/2021: 8:00 am - 11:00 am
  • 6/18/2021: 8:00 am - 11:00 am
  • 6/19/2021: Closed

Services at this Location:

Contact Us

(814) 342-2299

704 N Front St
Philipsburg, PA 16866
(Rt 322 & 53)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 4 pm
  • Fri: 7 am - 3 pm
  • Sat: 7 am - 12 pm
  • Sun: Closed
Special Operating Hours
  • 6/16/2021: 8:00 am - 11:00 am
  • 6/18/2021: 8:00 am - 11:00 am
  • 6/19/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

CARL Z. 
Rating:
2.0

The location was convenient for where I needed to rent. The truck was clean and in good condition. The shop was a little run down and smelled like cigarette smoke, but I overlook that as this is also a car garage. What I didn't like was that I wasn't told I would be charged for 2 days and 2 insurance fees if I dropped the truck off after hours. I am trying to get a refund for the charges. I will write another review if they fix this.

dawn H. 
Rating:
5.0

Ever thing was good

Carylon A. 
Rating:
4.0

Customer did not leave a comment.

CARL Z. 
Rating:
5.0

Nice guy at the shop I picked up equipment. Easy in and drop off.

Jeffrey W. 
Rating:
5.0

Very friendly and helpful service.

Jennifer H. 
Rating:
5.0

Instructions were easy to follow. Drop off location was closed but didn't hinder anything.

Abby K. 
Rating:
4.0

Customer did not leave a comment.

DANIEL W. 
Rating:
5.0

Customer did not leave a comment.

Sandra P. 
Rating:
5.0

Awesome people

michael D. 
Rating:
1.0

Never received my call to make arrangements, owner was rude, truck was dirty, and heat was turned on high with fan on full when picked up on a 95 degree day. Truck was parked facing wrong way on a one way street.

Aaron H. 
Rating:
5.0

We're not open when dropped off vehicle.

frank N. 
Rating:
5.0

Customer did not leave a comment.

Gregory L. 
Rating:
5.0

I had difficulty accessing the mobile check in app but fortunately Bill was at the counter to guide me through the process. Thank you.

Michael C. 
Rating:
5.0

Customer did not leave a comment.

vernon H. 
Rating:
3.0

Truck was clean but wasn't expecting my price to be so high when I was done brought back truck earlier but still was charged 71$ I thought it was 19.99 day I set my mileage at 40 and brought it back on 41.7 sorry but didn't like surprises when your on a budget.

Christina H. 
Rating:
1.0

I paid for a utility dolly and it was not on the truck the offic was closed and I had no help and never got to use the utility dolly I paid for

Leroy H. 
Rating:
3.0

Customer did not leave a comment.

Mary P. 
Rating:
5.0

Customer did not leave a comment.

Ed W. 
Rating:
3.0

Customer did not leave a comment.

Bruce A. 
Rating:
3.0

Customer did not leave a comment.

rhonda D. 
Rating:
5.0

Customer did not leave a comment.

Kristin W. 
Rating:
5.0

Don't change a thing. Excellent location and service made my move go without any problems.

Mitchell J. 
Rating:
3.0

Customer did not leave a comment.

Faith H. 
Rating:
2.0

Originally reserved for another location. After reserving truck they did not have another 10' truck and transfer me to another location.

Craig B. 
Rating:
5.0

Customer did not leave a comment.

richard F. 
Rating:
5.0

Customer did not leave a comment.

keena W. 
Rating:
3.0

No furniture pads in truck, still charged for them

David G. 
Rating:
3.0

Customer did not leave a comment.

Amanda S. 
Rating:
3.0

Dropped off after hours.

Brenda A. 
Rating:
5.0

Customer did not leave a comment.

Brittney T. 
Rating:
5.0

Great guys, easy to work with.

Michael M. 
Rating:
5.0

Was very satisfied with all with my experience.

john S. 
Rating:
5.0

Customer did not leave a comment.

scott L. 
Rating:
4.0

Customer did not leave a comment.

Tim T. 
Rating:
3.0

Customer did not leave a comment.

David S. 
Rating:
4.0

Customer did not leave a comment.

Glenn T. 
Rating:
5.0

Customer did not leave a comment.

eric B. 
Rating:
4.0

Customer did not leave a comment.

KENNETH L. 
Rating:
5.0

Customer did not leave a comment.

Jesse R. 
Rating:
2.0

I didn't realize I had to return it 24 hrs later. I figured the drop off wouldn't even be open on Sunday so we were in no rush. Get dinged with a late charge for being 2 hrs late! Only getting 30 miles with the truck is total B/S!!! Went 9 miles over and you guess it I get dinged with another charge! U-Haul is a B/S company!!!!!

Jeff L. 
Rating:
4.0

Nothing. I'm glad to do business locally. Good to know that in a small town this location has trucks available.

joe C. 
Rating:
5.0

Great guys! Made sure I had a truck even though it was short notice. Highly recommend them.

EZRA L. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Boniface Y. 
Rating:
4.0

Customer did not leave a comment.

russella B. 
Rating:
4.0

Customer did not leave a comment.

Donald S. 
Rating:
5.0

Customer did not leave a comment.

kenneth K. 
Rating:
5.0

Customer did not leave a comment.

Todd M. 
Rating:
2.0

Ash tray was full, cab had a smell to it. Loading Ramp was full of mud. Truck had no power and mpg was 9.1 My wife cleaned cab 2 times and put air freshener in.

Andrew D. 
Rating:
5.0

Customer did not leave a comment.

Shaun M. 
Rating:
4.0

Customer did not leave a comment.

monte M. 
Rating:
5.0

Customer did not leave a comment.

Tianyang C. 
Rating:
3.0

Equipment was clean but the air conditioner didn't work

Donald S. 
Rating:
3.0

fine for a drop off and the people are friendly (based on a past experience), but it looks abandoned lol

Heather L. 
Rating:
5.0

Customer did not leave a comment.

JIm R. 
Rating:
4.0

Customer did not leave a comment.

Sam Y. 
Rating:
5.0

Customer did not leave a comment.

G Thomas C. 
Rating:
5.0

Customer did not leave a comment.

robert B. 
Rating:
3.0

Customer did not leave a comment.

katherine S. 
Rating:
3.0

Customer did not leave a comment.

Faith H. 
Rating:
5.0

No improvement required. Good old hometown service; appreciates you as a customer. Will rent through him again!

Raymond P. 
Rating:
5.0

Customer did not leave a comment.

Anthony G. 
Rating:
5.0

Customer did not leave a comment.

KEN K. 
Rating:
5.0

Customer did not leave a comment.

JOHN P. 
Rating:
4.0

This location was closed at the time of drop-off (12:45 pm on a Saturday). This particular experience was not spectacular since there was no one there. We were in a hurry and had to go through the time-consuming online return. The site is rather dirty looking, but the man who owns this garage is EXTREMELY nice!! We've dropped trucks off here before and he has been very accommodating and friendly! Because of that, I am still and always will be, willing to continue using this location.

AMY R. 
Rating:
3.0

Customer did not leave a comment.

ronald M. 
Rating:
5.0

Customer did not leave a comment.

Bill E. 
Rating:
5.0

Not much owner was a real nice guy and explained everything very well thank u

scott H. 
Rating:
5.0

Customer did not leave a comment.

Patricia E. 
Rating:
5.0

Customer did not leave a comment.

Matthew U. 
Rating:
4.0

Customer did not leave a comment.

Edward R. 
Rating:
5.0

Customer did not leave a comment.

Jason S. 
Rating:
4.0

My location was changed, but a few calls got it changed back, took a half hour to do though.

Marjorie K. 
Rating:
5.0

Customer did not leave a comment.

Aashique R. 
Rating:
5.0

Customer did not leave a comment.

Alice F. 
Rating:
5.0

Customer did not leave a comment.

Edward B. 
Rating:
5.0

Customer did not leave a comment.

Andy K. 
Rating:
5.0

Customer did not leave a comment.

KEN K. 
Rating:
2.0

I dropped it off at this location and got billed because they said it was to be returned at the pick up location

Mike B. 
Rating:
5.0

Customer did not leave a comment.

Rose T. 
Rating:
5.0

Customer did not leave a comment.

dick K. 
Rating:
1.0

The gas was not were it was supposed to be when we got it and used more mile since was told i had to take back to the same location witch was not what i was told at the start

cassondra D. 
Rating:
3.0

They were mean.

PAULA F. 
Rating:
5.0

Customer did not leave a comment.

emma F. 
Rating:
5.0

Customer did not leave a comment.

ken K. 
Rating:
5.0

Remind renter not to forget personal car keys upon returning truck ,oops thank you

Robert T. 
Rating:
5.0

Customer did not leave a comment.

BUFFY D. 
Rating:
4.0

Richmond's were very nice to get along with. Very friendly. No hassles.

CHRISTY S. 
Rating:
3.0

Customer did not leave a comment.

Joel B. 
Rating:
3.0

Two minutes from home made for easy pickup and drop off. The place is a working service station so it has its wealth of clutter and the smell of engine fluids hangs thick in the air but it gets the job done.

Trenton B. 
Rating:
5.0

Customer did not leave a comment.

Stephen V. 
Rating:
5.0

Customer did not leave a comment.

Joseph K. 
Rating:
3.0

There are limited locations in this area to obtain a uhaul and this is the ONLY one locally that is open on Saturdays. The gentleman was friendly but the shop itself is filthy and smells of cigarettes. I know auto body shops are typically pretty dirty because of the work being done there but usually there is a clean, smoke free area to handle any transactions.

Jenny H. 
Rating:
5.0

Excellent, friendly service with a smile!

randall B. 
Rating:
5.0

Tell us verbally up front the truck cab leaked water. Yes it was on papers that cab leaked . Why rent. A truck that leaks in the first place.

Mark Y. 
Rating:
5.0

Great location... Friendly folks... Prompt and efficient... Had my truck and on the road in just a few minutes!!! A+A+A+

Greg K. 
Rating:
5.0

Customer did not leave a comment.

Chase C. 
Rating:
3.0

Customer did not leave a comment.

teri A. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
No reviews have been submitted for this location.

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