Customer Reviews for Ridgefield Mini Storage
(U-Haul Neighborhood Dealer)

303 reviews

7555 S Union Ridge Pkwy   Ridgefield, WA 98642

(360) 727-7867

Location Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(360) 727-7867

7555 S Union Ridge Pkwy
Ridgefield, WA 98642

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Marquis J. 
Rating:
5.0

Customer did not leave a comment.

Brent M. 
Rating:
5.0

Customer did not leave a comment.

DAN L. 
Rating:
5.0

Customer did not leave a comment.

Jason L. 
Rating:
5.0

Incredible customer service!! Camille was so kind and accommodating even after multiple request to switch reservation dates. I returned the Uhaul yesterday and have already referred this location to a friend. The only difficult part was after hours key return on part of uhaul website malfunction.

Cambria P. 
Rating:
5.0

Customer did not leave a comment.

WILMER T. 
Rating:
5.0

Great place! Friendly service. They even helped me with a Uhaul when I moved out. Thanks to the team there it made moving day much less stressfull!

Tracy S.  |  Overall Experience 
Rating:
5.0

The best UHAUL place around. They are super helpful and friendly!

Danny Percich P. 
Rating:
5.0

Customer did not leave a comment.

CHAD W. 
Rating:
5.0

I have been impressed with Ridgefield Mini Storage for a long time. Not only have I rent storage units on numerous occasions, I also rent my U-Haul trucks as needed. The staff is very thorough in explaining my contract with the U-Haul rental and their customer service has always been top-notch. I would recommend Ridgefield Mini Storage to anyone, anytime!

MICHAEL L. 
Rating:
5.0

Overall one of the best storage places I have ever used.

Brian C.  |  Overall Experience 
Rating:
5.0

This was my fourth time renting at this storage facility. I also rented U-Haul trucks on numerous occasions. The owners and staff have always been courteous and helpful. I know that this will be my go to place for any future storage needs.

Michael L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dan F. 
Rating:
5.0

Customer did not leave a comment.

Nick P. 
Rating:
5.0

It was an easy process and had no issues.

Victor T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

I've had experience with uhaul in a few states, South Dakota, Dallas, Alaska and now Ridgefield and Ridgefield by far is the best! Thank you for all your help!!

Jacki T. 
Rating:
5.0

Erica and the rest of the staff are fast and easy to work with. My Uhual was clean and ready when I showed up. I highly recommend Ridgefield Mini Storage.

Daniel P. 
Rating:
5.0

The people at Ridgefield Mini Storage were always very helpful and friendly! I would continue to do business with them but, we are moving out of the area.

DENNIS M.  |  Overall Experience 
Rating:
5.0

I already recommended it to a friend.

GAIL B. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
3.0

Customer did not leave a comment.

THOMAS A. 
Rating:
5.0

A great experience picking up the truck

KEVIN D. 
Rating:
5.0

I highly recommend Ridgefield Mini Storage. The facility is clean, safe and conveniently located. They are affiliated with UHaul and have helped me numerous times with pick up and drop off. Everyone there is extremely kind, helpful and always available. I wouldn't look any further, you hit the jackpot with Ridgefield Mini Storage,

Alana Q.  |  Overall Experience 
Rating:
5.0

Great experience …

Max K. 
Rating:
5.0

Excellent! Superb! Fantastic! Staff and owners is the best!

Carol and Glenn H.  |  Overall Experience 
Rating:
5.0

None. Compared to my last U Haul experience (April 1, 2021 Lynnwood, WA) everything was perfect this time. As was the truck and drop-off in Lewiston, ID.

Kevin D. 
Rating:
1.0

I made my reservation online where I input all of my info for the payment and all of the driver's info so he would not need to pay. They ended up requiring his card at pickup. Due to traffic we had to call and explain we would be late. We were told our location cannot do after hours drop off, but the driver was told we could. This resulted in large additional fees for having a truck overnight. I also was not able to change the payment method over the phone and was told a manager would call to discuss this, but never was contacted.

Tully N. 
Rating:
5.0

Agent (lady) that helped us was wonderful and helpful. 1st class service from this uHaul location. We'll be back!

LAURENCE H. 
Rating:
5.0

Nice location, friendly people.

WILLIAM P. 
Rating:
5.0

Customer did not leave a comment.

JOHN B. 
Rating:
5.0

Before giving the trucks out maybe make sure they don't leave gas for when the customers trying to put gas in them. But other then that 10/10

Emma W. 
Rating:
5.0

Out of all the u-haul locations I have used this one was the best. The staff was very helpful, pleasant, beautiful people.

RAY Y. 
Rating:
5.0

The lady working the front desk was amazing. She was incredibly helpful. She took the time to make sure I was chanted the correct rate and ensure I had a positive experience. Hope I can interact with her for all my needs moving forward.

Jon W. 
Rating:
4.0

Customer did not leave a comment.

KRISTOFER C. 
Rating:
3.0

Customer did not leave a comment.

Jim M. 
Rating:
4.0

Customer did not leave a comment.

Susan B. 
Rating:
5.0

Customer did not leave a comment.

Jordan B. 
Rating:
5.0

Nothing

Steve M. 
Rating:
3.0

Make it so I don't have to get approved while I'm waiting to pick it up; have me get approved beforehand so i can drive up, get the key, drive away

Aaron S. 
Rating:
4.0

Customer did not leave a comment.

WAYNE H. 
Rating:
4.0

Customer did not leave a comment.

CHARLES F. 
Rating:
5.0

Keep doing what you are doing.

JACK B. 
Rating:
4.0

Parking is cramped. Need more space.

VALERIE S. 
Rating:
5.0

Customer did not leave a comment.

BRENT S. 
Rating:
4.0

Staff was great. Truck was dirty on outside.

John Z. 
Rating:
4.0

The approval process should be a little bit faster. Took a little too long. Good location

Christopher M. 
Rating:
5.0

Customer did not leave a comment.

Warren T. 
Rating:
5.0

I thought that the service was amazing. The staff was very friendly and helpful. I would recommend this location to anyone looking to rent uhaul or store their stuff.

Brenda W. 
Rating:
5.0

?

Robert B. 
Rating:
5.0

Customer did not leave a comment.

PAMELA J. 
Rating:
4.0

Customer did not leave a comment.

NUNIA R. 
Rating:
5.0

It's difficult to fix something... that isn't broken. It was simply a pleasant,, and painless experience. Thanks!! ~Eric = )

ERIC ANTHONY F. 
Rating:
4.0

Customer did not leave a comment.

Barbara H. 
Rating:
5.0

Customer did not leave a comment.

DENNIS ALBERT B. 
Rating:
4.0

A great experience. Keep up the good work!

POWEL H. 
Rating:
5.0

Customer did not leave a comment.

Rhonda P. 
Rating:
1.0

Customer did not leave a comment.

William C. 
Rating:
5.0

Great service--Thank you!

CARL MAURICE W. 
Rating:
5.0

Dropped truck off after hours. Process was very easy.

Jerry M. 
Rating:
5.0

Customer did not leave a comment.

JYMME SUZANNE F. 
Rating:
5.0

Easy, efficient check in and check out process. Location is perfect for us and we will use again when in need of a uhaul.

Bill S. 
Rating:
5.0

Fast and efficient service...no improvements.

Tamara L. 
Rating:
5.0

We did not have a dolly/ told the service person we did not need it. Our contract said we had a dolly; so I called uhaul and they said they would adjust out contract.

Jacob Z. 
Rating:
5.0

U-haul had us reserved for the battleground location. But google took us to ridgefield which was closer. Ridgefield needs to be on the u-haul page. As we would had chosen that as it was closer. Both woodland locations had no cargo vans. We will use ridgefield again they were nice and helpful and we got the cargo van we needed. 5 stars!!!

Kimberly N. 
Rating:
5.0

This location is excellent. Great customer service

KEITH J. 
Rating:
5.0

Customer did not leave a comment.

Dianne B. 
Rating:
5.0

Wonderful customer service. Everything went very smooth during a stressful move. Graham was awesome!!

Donna B. 
Rating:
5.0

Customer did not leave a comment.

philip G. 
Rating:
4.0

Customer did not leave a comment.

Karin C. 
Rating:
5.0

Great customer service. Nice location. Will use again.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Malcolm J. 
Rating:
2.0

My credit card was charged 2 times.

Mark W. 
Rating:
4.0

The bill was incorrect, I was charged for 2 dollies instead of one, called to have it corrected and it never was.

William P. 
Rating:
5.0

We dropped key after hours.

Joanne M. 
Rating:
3.0

Provide a hitch pin. We didn't realize the car towing trailer did NOT have a hitch pin until we were getting ready to leave on our trip. Luckily we were able to find a substitute for one. Without a hitch pin there is no doubt, as bad as the roads were and bumpy, we would have lost the trailer, jack-knifed the truck, rolled over and been killed. The substitute bolt we used was bent by the end of our trip. We showed it to uhaul at the drop off location.

Rebecca F. 
Rating:
5.0

Super nice staff!

Aeby Z. 
Rating:
5.0

Customer did not leave a comment.

BRIAN G. 
Rating:
5.0

Customer did not leave a comment.

Simon C. 
Rating:
5.0

Great place to rent U-Haul. Prefer in person to internet site

Alan B. 
Rating:
5.0

customers should be made verbally aware of return policy and that they may need a smartphone when returning equipment in there is no one present at the return office. I found this return system cumbersome and like I was performing work for Uhaul Inc.

Dale B. 
Rating:
5.0

This is literally the cleanest/friendliest U-Haul location I have ever been to. The office was beautiful and clean. The woman at the desk was super friendly and got the paperwork ready for me very quickly. Give her a raise immediately! We are 100% using this location again when we move next year. Thank you!

Rachael Z. 
Rating:
5.0

Fantastic service- lifesavers :-)

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Heather W. 
Rating:
4.0

Customer did not leave a comment.

Michael W. 
Rating:
4.0

Customer did not leave a comment.

john C. 
Rating:
3.0

The truck had lots of damage done to it. Would prefer that previous damage is already recorded prior to renting so when new customer arrives they know all damage has already been accounted for. Did not know that if i showed up late to my Rental time it would cancel my reservation when using online services. Had to wait on the phone for 30 min until spoke with customer service person.

Don M. 
Rating:
4.0

Parking and overall space is very tight.

Eddie G. 
Rating:
5.0

Camille was amazing. Very thorough even with plenty of customers she still gave us all her best and great individual attention.

JD O. 
Rating:
5.0

Customer did not leave a comment.

Nick W. 
Rating:
5.0

The original birth place and the best place for U-haul services.

Jeff M. 
Rating:
5.0

Customer did not leave a comment.

Angela M. 
Rating:
5.0

Customer did not leave a comment.

Travis B. 
Rating:
5.0

Customer did not leave a comment.

Loree G. 
Rating:
5.0

Customer did not leave a comment.

Brad J. 
Rating:
5.0

Customer did not leave a comment.

Jason S. 
Rating:
5.0

Customer did not leave a comment.

Mike M. 
Rating:
5.0

Great experience at this location. Change nothing

Stephen C. 
Rating:
5.0

Customer did not leave a comment.

Dan G. 
Rating:
4.0

Customer did not leave a comment.

Alicia T. 
Rating:
5.0

Customer did not leave a comment.

Martin F. 
Rating:
5.0

Great, friendly service. The truck was just what we wanted and the owners made the rental very easy. Made moving lots of stuff a pleasure!

Anthony W. 
Rating:
5.0

Manager was very responsive n her explanation was very clear.

David C. 
Rating:
5.0

Lady was very helpful

Joni W. 
Rating:
5.0

Customer did not leave a comment.

Jeremy J. 
Rating:
4.0

Customer did not leave a comment.

Linsey S. 
Rating:
5.0

Customer did not leave a comment.

Winnie R. 
No reviews have been submitted for this location.

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