Customer Reviews for Riverhead Gulf
(U-Haul Neighborhood Dealer)

2 reviews

1879 Old Country Rd   Riverhead, NY 11901
(Across the street from Hilton Garden Inn)

(631) 830-6941

Location Hours

  • Mon-Sun: 8 am - 5 pm

Services at this Location:

Contact Us

(631) 830-6941

1879 Old Country Rd
Riverhead, NY 11901
(Across the street from Hilton Garden Inn)

Services at this Location:

Location Hours

  • Mon-Sun: 8 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:
Rating:
4.0

The attendant was very polite and I enjoyed him helping me.

DARIUSH E. 
Rating:
1.0

I picked up and returned my truck from/to the Gulf gas station here in Riverhead. Upon pickup, it was the attendants first day and, even though I completed everything online, he was unprepared on how to manage the rental and didn't know how to process it. I found the truck to have dirt and hair all over the cab. When returning the truck, there was a different attendant. He also had no clue how to return the truck and asked us to step aside while he helped other people. I waited for nearly fifteen minutes as he ignored me to help other people. Finally I left, found the Dropbox and just left the keys in there. I followed up with a call directly to uhaul to explain the situation. Great customer service through uhaul directly, but the worst rental situation I've ever encountered at the store/location level. For future rentals I will only go directly to uhaul locations. This was terrible.

Andrew K. 
No reviews have been submitted for this location.

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