Customer Reviews for Roadway 4
(U-Haul Neighborhood Dealer)

27 reviews

13600 Tanner Williams Rd   Wilmer, AL 36587

(251) 476-0396

Location Hours

  • Mon-Fri: 7 am - 2:30 pm
  • Sat-Sun: 9:30 am - 2:30 pm

Services at this Location:

Contact Us

(251) 476-0396

13600 Tanner Williams Rd
Wilmer, AL 36587

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 2:30 pm
  • Sat-Sun: 9:30 am - 2:30 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

KATHY M. 
Rating:
2.0

Customer did not leave a comment.

PAUL J. 
Rating:
1.0

Customer did not leave a comment.

Ebony N. 
Rating:
1.0

I was rerouted to a different truck way on the other side of town. Was notified of change after my scheduled pick up time and nothing was done to offset my cost or make things more convenient for me. UHaul screwed me. Thanks guys

Blake M. 
Rating:
2.0

When we arrived, even though I had a text confirmation and a verbal confirmation, there was not a truck there that was reserved, there was only 1 truck available that had just been returned that morning. It wasn't cleaned. And, we had to drive an hour away to pick it up. So it was very frustrating to arrive and not able to even co firm our rental. An hour away to pick up a uhaul truck is a little ridiculous given the number of locations. There was also a trailer still attached to it that we had to remove ourselves. It had not been cleaned at all when we picked it up since we were told that it had just been returned.

kelli G. 
Rating:
3.0

Customer did not leave a comment.

Daniel G. 
Rating:
1.0

The lady who was supposed to check us out had NO CLUE what to do. Told us to go home, do it online snd come back. And even after we did that she still couldn't figure it out. And she made me stand on the side and took each customer who came in after me, ahead of me “because that was where their real money came from and not Uhaul so she wasn't that worried about getting to me.” VERY BAD ALL THE WAY AROUND!!

Wanda C. 
Rating:
5.0

The person at Roadyway 4 was very helpful ...he explained and answered all in detail. Will definately use again.

larry G. 
Rating:
3.0

Customer did not leave a comment.

LAURA M. 
Rating:
5.0

Customer did not leave a comment.

Susan S. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL W. 
Rating:
4.0

I was told the rent would be 19.95 and it looks like i was charged 29.95 for the rental.

Linda T. 
Rating:
5.0

Customer did not leave a comment.

Tanya R. 
Rating:
2.0

This is a convenience store rental location. The clerk was alone and had to wait on other customers while completing my rental contract. She didn't allow me to read the contract or sign it. She made a mistake on the return date that caused issues when I turned the unit in. U-Haul allowed me 3 days and 400 miles to return the unit but she posted my return date for the day after the rental originated.

Gordon S. 
Rating:
3.0

Customer did not leave a comment.

Samuel W. 
Rating:
5.0

Professional and very courteous. Would definitely recommend to anyone and will use them again if the need arises.

Sandra K. 
Rating:
5.0

Customer did not leave a comment.

Sam R. 
Rating:
4.0

Customer did not leave a comment.

Gregory D. 
Rating:
3.0

It was an incredibly convenient gas station. It's not an official u-haul, so a review isn't really applicable, but it was super easy for me.

Samuel W. 
Rating:
5.0

Customer did not leave a comment.

Kerrie C. 
Rating:
5.0

This location was much closer to our location, than the location listed on our contract. When I called the service rep informed us that we were welcomed to turn the vehicle in at their location. It was so easy and they were very friendly. Thank you for helping us during our move.

Ronald B. 
Rating:
5.0

There are none for this location! the folks at Roadway 4 in Tanner Williams community they are very nice and helped me as I'm not real great on computer she checked me in upon return and I'm so grateful for her assistance! Great folks!

Susan Q. 
Rating:
5.0

very helpful and friendly

CALVIN R. 
Rating:
5.0

Customer did not leave a comment.

James R. 
Rating:
5.0

Customer did not leave a comment.

Nichols H. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
2.0

They only had one person working and she was running the cash register no one to check in the truck

John H. 
No reviews have been submitted for this location.

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