Was very pleased with the service and the vehicle Thank YouGrayling W.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Wilmer, AL 36587
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Make your app easier to navigate. Way too many steps during the return process. And although I filled out the early pickup application I still had to spend 30 minutes completing the same application when I arrived for pickup.Gregory W.
I reserved a 10' truck online and this location showed that one was available. When I arrived, the truck was there but I was told by the counter person that it wasn't available, even though she couldn't find a reservation for it. She couldn't find my reservation, even after I canceled it and reentered it. She offered me a 15' truck which was much bigger than I wanted or needed. I ended up taking it because I was short on time. When I checked the truck, there was trash in the cab and trash in the back. When I started driving it, the ramp slid out because it hadn't been latched in place. When I returned the truck, they waited four days before processing it so I was contacted by the recovery department claiming that I hadn't brought it back. I've rented trucks and trailers from U-haul several times in the past and this has been my worst experience by far.Shawn C.
The lady that did my paperwork told me she did not work for U-Haul and made me wait in between every customer that came in the gas station and rung them up first pushing my time back further and further. She was very rude and did not treat me like I was a customer myself. My dolly was also not in the uhaulChelsea V.
Nothing everything was as planned.Roger N.