Customer Reviews for Robert & Sons Lawn Care

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Robert & Sons Lawn Care

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

JOHN C. on

Rating:

Great customer service

Rebecca F. on

Rating:

I wasn’t confirmed the mileage, wasn’t explained the “Haul/Load” button so the truck was downshifting constantly I didn’t see the “warning “ sign about it until halfway thru the trip. The fuel gauge was below halfway but my paperwork said halfway so I had to put more in than what I took the truck with. And this truck was definitely in need of service I believe. The cab and floor of the cab got so extremely hot that I had a case of seltzer on the floor between the seats and 4 of the cans exploded! Luckily they were in the case so they didn’t explode up into my face!!! Very dangerous and no warning about this!

Kim C. on

Rating:

Customer did not leave a comment.

Keith M. on

Rating:

Self check in didn’t work, I planed my day around dropping off while when they were closed and guess I will have to play the extra $20, I’m not real happy about that

Casey C. on

Rating:

When I initially put this order in it was for the Waterbury one then that day was told I have to drive to Morrisville after a long day of work which was then another 30min away if I wanted to have it further away I would hAve put that and could of has it in Williston near my job where pickup was easy. The boy who helped me out was swearing left and right supper unprofessional.

Jennifer S. on

Rating:

Customer did not leave a comment.

ken S. on

Rating:

Customer did not leave a comment.

Bob E. on

Rating:

Customer did not leave a comment.

STEVEN S. on

Rating:

Customer did not leave a comment.

LUCIAN D. on

Rating:

Very good service

Joe C. on

Rating:

Were not prepared. Called serval times to range a truck reserve one acted like they knew nothing about it

David K. on

Rating:

It was nice to rent a perfect truck in new condition.

douglas C. on

Rating:

The guy never checked any of the lights. He never responded to any thing. The traiker was dirty.He talked to his small children while he was hooking the trailer to the truck. He also parked his truck that had a trailer o so we had to squeese between the truck and the building.

Sam L. on

Rating:

The Truck Share on the U-Haul app would not work so the store employee had to help me. Luckily she did a great job.

Allen L. on

Rating:

Customer did not leave a comment.

Tom B. on

Rating:

Horrid customer service skills

Jay C. on

Rating:

Customer did not leave a comment.

STEVEN S. on

Rating:

I truly appreciate the friendly and courteous service I got at this location. My new go-to U-Haul location!

Douglas B. on

Rating:

Customer did not leave a comment.

John U. on

Rating:

There was a line of people picking up all at the same time with one person running the counter. I had to wait about 30 minutes just to get the paperwork started. I felt rushed since I had to wait, and there were still people after me in line.

Paul P. on

Rating:

Customer did not leave a comment.

Alice L. on

Rating:

Customer did not leave a comment.

Susan G. on

Rating:

My check in was interrupted by a call that the person at the desk chose to address rather than me. He also did not check my drivers license or other identification. Overall I would say the service was sloppy but the job got done.The truck was in good condition and the cost was fair.The computerized parts of the process were very good- maybe you should consider hiring a robot to do the rest.

Alex P. on

Rating:

All in all great customer service! Zach went above and beyond to explain everything in detail and made sure we had everything we needed to move!

JOHN E. on

Rating:

After hours drop off went well, used the website Contract ID and Last Name to initiate after hours, customer care told me to do this vs. login to my uhaul accounts and it worked perfect. Took pictures of inside trailer and trailer location to verify the correct drop off..

Jan P. on

Rating:

Customer did not leave a comment.

Anthony D. on

Rating:

Trk was great except smelling like cigarette smoke,

Geromy A. on

Rating:

Customer did not leave a comment.

peter M. on

Rating:

Relatively new location (new to U-Haul network) but very helpful and friendly. Will definitely rent from them again.

steve H. on

Rating:

Customer did not leave a comment.

Daniel B. on

Rating:

great job

Karen E. on

Rating:

Customer did not leave a comment.