Make sure the trucks are clean. There was a dryer in the back and it was dirty needed to be cleaned out. The young gentleman was very helpful. It shows it was on empty but still had 13 miles left that is more than it had picking it up with 9 miles.
Machelle H
Customer Reviews for Rockets Gas Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Van needed oil change
Cindy GThis was my first and last time coming to this location. Initial visit was good but returning the truck and dealing with another guy he was very rude arrogant and disrespectful. I have rented from U-Haul before and never had an experience this bad !!
dominique lFYI’ consumer service issues. Apparently, my reservation was somehow cherry-pick and reappointed and relocated to another location at the last minute without a proper response notice. With an acceptable- unacceptable answer to why? I was told.. this practice happens all the time. It was a big “stress” inconvenience to the customer. But! I was graciously.. accommodated by this location. Rockets Gas Station, will be my future go to place for satisfaction.👍🏼
Darnell OSuper friendly staff and easy experience
Michael SVery helpful and easy process..
Julian SSo the need in my opinion fill more with gas the tank because I took the truck almost empty !!!!
Luis THave more utility dollies available to rent!
Laura SI did not choose this location and once I arrived no one was there to handle the pick up. The gas station worker had to call the u haul rep and have us talk to him on the phone.
Lashana AFast, friendly, knowledgeable, helpful The whole experience was great
GREGORY BThey good people to work with it and good team
Terall APeople at ace liquor store are amazing and super nice. U-Haul rep who called me was rude and sort of mad at me... I picked up the U-Haul after 5 and somehow, U-Haul made my return time to 1630 instead of 1700...
Ahmed RTruck wasn’t there when I needed to pick it up. Guy on the phone was super nice, but it took about 30+ minutes for him to figure out how to get me in a truck. Then I had to drive all the way back to return the truck as there were no options to drop it off at another location.
Jordan TGreat customer service
Jeffrey KA little crowded, but that's a gas station other than that it's a good place
Aurelio VVery good customer service, happy with the service.
Ariel CGreat service ,highly recommend !!!!
RODRIGUEZ CEverything was great..
RHONDA SNo todo bien gracias
LUIS PRockets was very helpful. I highly recommend renting from this location.
DOUGLAS B