Customer Reviews for Rockford Industries

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rockford Industries

Overall rating:



The guys here are awesome. Even though the computer program kept on glitching they were amazing. I would recommend this location for a rental.

John A. on


I was supposed to pick-up the trailer in Red Cliff but was notified that the trailer I wanted 12' length wasn't available for a one way rental, I had to go to Dunmore to pick up a 8' trailer. They had no boxes, moving pads or dollies. Had to go to the Red Cliff site to pickup these items. Wasted a lot of time driving back and forth.

james C. on


Good location

Ed M. on


Uhaul is probably 100 years old and you still don’t supply a hitch the right size or a standard plugin. Adaptors should be supplied by “uhaul” With the trailer...not the dealer. Yes charge me a security problem! Instead “I “ had to run all over the city getting geared up. AND your online sigh in didn’t warn me of the needed equipment either. A lot of lost “nor available time”????. Very disappointing from a 100 year old company that aught to know better