Good folks in Townsend. Very accommodating and professional.
John L.
Customer Reviews for Rocky Mountain Small Engine and Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Location was closed at time of drop off, however it was hard to find and very poor signing. IT was a bit confusing trying to figure out where to leave the truck and trailer.
DANIEL B.Easy drop off
Amy A.Not terrible folks at this location by any stretch but the cab of my truck was apparently not fully cleaned, as there was dog hair in the seat folds and a pad for foot corn, happily unused, the hair revealing itself during the trip when the windows were open.
ALEXANDER S.Windows on truck were filthy, had to stop at a gas station before leaving town to wash them.
Jim S.The drop off location person was a total ASS HOLE. He should be fired.
Dwain P.I was not told that this location was 65 miles away. When I tried to change the reservation to a closer location online it looked ok until I showed up and was told I could only go to Townsend. No one could help and didn't seem to concerned. Customer service on the phone was the worst Uhaul simply does not care!
Michael P.The truck was filthy inside and the windshield was covered in bug guts.
Alyssa D.Kyle went above and beyond anything I've seen at Uhaul before. Our experience was great.
MILES K.Be sure you have the necessary hitches, balls and plug adapters on hand.
Terral M.Excellent service. Excellent company to use for all your moving needs. Highly recommended!!!
BADEN W.No Uhaul employee was present for pickup. Had to do a remote dispatch over the phone. Very complicated. Equipment was blocked in so had to move manually. Ramp pin fell out somewhere on road on way out of town and had to jury-rig a fix.
BRADLEY N.When I picked uhaul up it was barely quarter of a tank, dropped it off with little over quarter of a tank, and got charged over $20 for fuel.
Nathan R.Nothing great service
Ernest R.Nothing everything was perfect
William B.Get faster computer programs
William B.HI MY NAME IS JOSH THE OWNER OF ROCKY MOUNTAIN SMALL ENGINE PLEASE DISREGARD THE COMMENTS PRIOR TO 2018 UHAUL WAS NEVER HERE UNTIL 2018 AND FOR SOME REASON THEY STILL HAVE MY PHONE NUMBER WRONG IT IS 406-266-9977 SORRY FOR THE INCONVENIENCE I HAVE NO CONTROL OVER THIS
JOSHUA P.you are doing great!
Lance L.Regarding equipment clean- cab floor was dirty with mud and I did upload the photo during pre-inspection of my rental vehicle. This is not a showstopper for me and would recommend pickup location to anyone!!!!
william S.good guys
Scott B.It was easy and perfect. I wouldn't change a thing. Thanks
BRIAN C.Outstanding experience. Trailer was perfect, towed great and the Uhaul rep was excellent. I'll be back
BRIAN C.Great people. The learning curve for dealing with U-Haul is somewhat steep but they are doing a fantastic job.
JOHN H.This location is new to the u-haul family, and gave us a very good experience.
kenny W.