I had to drive extra miles in order to pick up a truck because I couldn't get the one at the time I was supposed to closer to home. No big deal except for the fact that... 1. Uhaul did not include my ordered moving blankets. Sure they reversed the charge, but then charged me on drop off for not returning them! 2. Charged me extra for miles - despite the fact that the extra miles were directly related to picking up the truck in a completely different city.Thomas B.
Customer Reviews for Rodeway Inn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They didn't give me any information or check anything when I dropped off the truck. Had 12 pads and 3/4 tank of gas and was not verified at the time of drop off.Jerry A.
Customer did not leave a comment.Angela C.
Customer did not leave a comment.Amy S.
First off, they called me or texted me 3 times in one day to ask if I'd have the truck dropped off on time! I continually assured them I would in fact I dropped it off last night and it wasn't even due until 10 am this morning! When I got there, the gentleman came out and hardly spoke, and what he did say was hardly understandable! He even stated I had went over the mileage and I assure him I had not and even took photos of the mileage to cover myself! I would not recommend this location to anyone!Brett B.
Customer did not leave a comment.jerri H.
I did not get the dolly or furniture pads.Susan B.
Customer did not leave a comment.BRETT B.
Rude and trailer was not cleanLauren B.
Customer did not leave a comment.Billy H.
Dealer was rude. Wanted me to sign papers before we looked at the truck. Then over charged at pick up.Belinda R.
Customer did not leave a comment.Valarie W.
What a jokeMilo M.
Customer did not leave a comment.marlar L.
Customer did not leave a comment.Larry F.
Customer did not leave a comment.Melody W.
Very professional very friendly would recommend to someone elseMIKE Q.
Customer did not leave a comment.Sheri A.