Customer Reviews for Rogers Of Hale
(U-Haul Neighborhood Dealer)

52 reviews

3195 M 65   Hale, MI 48739

(989) 728-7002

Location Hours

  • Mon-Sat: 8 am - 4 pm
  • Sun: 9 am - 4 pm

Services at this Location:

Contact Us

(989) 728-7002

3195 M 65
Hale, MI 48739

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 4 pm
  • Sun: 9 am - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Craig D. 
Rating:
3.0

Customer did not leave a comment.

Eric S. 
Rating:
5.0

Customer did not leave a comment.

Tim R. 
Rating:
5.0

Customer did not leave a comment.

Brian H. 
Rating:
3.0

Customer did not leave a comment.

Anthony B. 
Rating:
5.0

Customer did not leave a comment.

marjie K. 
Rating:
4.0

The reservation some how got moved from a standard pickup to and automated one and I did not select it. The people were nice and took care of the mix up for me.

Mark K. 
Rating:
5.0

northing....just keep doing what your doing

john Y. 
Rating:
5.0

Super nice and very convenient.

Kristen H. 
Rating:
1.0

The truck wasn't cleaned out at all. They need to take better care of these trucks before the next person rents them

carol S. 
Rating:
5.0

Pick up was easy and drop off too. The vehicle was clean

verentta E. 
Rating:
4.0

Customer did not leave a comment.

Martha D. 
Rating:
3.0

Customer did not leave a comment.

David A. 
Rating:
5.0

Customer did not leave a comment.

Sinah P. 
Rating:
5.0

Customer did not leave a comment.

Edward S. 
Rating:
5.0

Customer did not leave a comment.

Chad C. 
Rating:
5.0

extremely friendly staff

ANNA-MARIE V. 
Rating:
5.0

Customer did not leave a comment.

Lorry M. 
Rating:
5.0

Customer did not leave a comment.

KEVIN DONALD P. 
Rating:
4.0

Everything one can expect, went well, good attitude and helpful people. Equipment in great condition, good experience.

WILLIAM D. 
Rating:
5.0

Customer did not leave a comment.

PATRICIA LYNN B. 
Rating:
5.0

Customer did not leave a comment.

DONALD WESLEY G. 
Rating:
3.0

Customer did not leave a comment.

Jennifer S. 
Rating:
3.0

Truck was dirty inside.

JAMES M. 
Rating:
5.0

The only way to make it better is to Make it FREE. LOL Easy pick up, easy drop off, friendly service, convenient hours of operation

DONALD PETER M. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY PATRICK H. 
Rating:
5.0

We were given a rental truck that had no air conditioning! This was not a good experience! Drove from Michigan to Florida with no air conditioning! Worst experience ever with Uhaul!

vicki B. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM JOSEPH G. 
Rating:
4.0

Easy rental easy return. Easy is good

DONALD PETER M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD IRWIN D. 
Rating:
5.0

Customer did not leave a comment.

KIM RENEE S. 
Rating:
5.0

Nope

DAVID ANTHONY S. 
Rating:
4.0

Customer did not leave a comment.

David C. 
Rating:
2.0

Asked for a later drop off time and for extended mileage. Was told everything was added to the bill. When dropping off the vehicle we were billed another $100+ for items we were told had been charged to our bill already. Nearly doubling what we were told it was going to cost.

DEREK ALLAN H. 
Rating:
5.0

Dropped off at 3am and the local gas stations' pumps were shutdown. Hard to fill up when no gas station is near to do so at that time. Information should be shared.

CHRISTOPHER O. 
Rating:
2.0

Was given wrong key for truck. I ended up being an hour and a half late because of this.

ARTHUR PATRICK M. 
Rating:
5.0

Customer did not leave a comment.

TOMICENA MARIA E. 
Rating:
1.0

I realize it is a repair shop for vehicles but A lot of clutter outside the shop. The staff was very friendly I am very cooperative, but they do have a responsibility to ensure that the uhaul does have the Proper amount of feel within them, and not leave a vehicle so low in fuel that I have to worry if I'll make it to the gas station.

ALAN L S. 
Rating:
5.0

C. J. Was very helpful. He came thru with a truck we needed after the u haul customer service complete messed up our reservation. Deal with Hale directly...they're very good.

sheila M. 
Rating:
5.0

Customer did not leave a comment.

BRYAN SCOTT M. 
Rating:
5.0

Customer did not leave a comment.

THOMAS DALE G. 
Rating:
5.0

Customer did not leave a comment.

CHRISTIAN G K. 
Rating:
5.0

Customer did not leave a comment.

JOHN THOMAS M. 
Rating:
5.0

Customer did not leave a comment.

JAMES JEFFREY H. 
Rating:
5.0

Customer did not leave a comment.

JODIE WRIGHT G. 
Rating:
5.0

Customer did not leave a comment.

STEVEN VERN B. 
Rating:
1.0

no one new what was going on had to talk to john at u-haul he wasvery good and got things handled

kirk R. 
Rating:
2.0

Knowledgeable rep called in sick and no one else was trained to complete a smooth pick up. Although everyone there was very nice, they didn't know the process at all. With the help of a U-haul rep on the phone, I was able to pick up the trailer after about an hour.

DAVID JOHN H. 
Rating:
5.0

Customer did not leave a comment.

jeannine V. 
Rating:
4.0

Friendly and helpful

BRUCE H. 
Rating:
4.0

Customer did not leave a comment.

Dylan M. 
Rating:
5.0

Customer did not leave a comment.

Dylan M. 
No reviews have been submitted for this location.

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