Customer Reviews for Rons Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Rons Mini Storage

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Patrick J.
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Customer did not leave a comment.

Michael N.
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Mark K.
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STEPHEN L.
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Ginger was great! All aspects of my rental went just as I hoped they would.

STEVEN R.
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Amazing, friendly, professional service as always

Jennifer S.
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Customer did not leave a comment.

Benjamin A.
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trailer was clean, but tire leaked steadily. wasn't the best having to keep it aired up for the ten days. was empty when i picked it up just hard walls to couldn't see it.

JENNINGS H.
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Personal contacted me with after hour return instructions. Return went good. Real happy with the truck.

Marissa D.
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TIMOTHY S.
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JOEL R.
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Steven H.
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Excellent service. Ron's assisted in locating a closer U-Haul truck I needed for a move. My pickup location changed from having to drive an hour an a half to two minutes. They went above and beyond. Could not be more pleased and would recommend them to anyone.

Mark K.
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Great location and very helpful operator.

Michael S.
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James V.
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Scott P.
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David and Ginger run a professional operation! Great product & customer service.

George R.
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Mark B.
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MARK K.
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Friendly, helpful. Great U-Haul reps!

RONALD H.
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JANE H.
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Gary Z.
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Jeff F.
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The jack for the trailer was dry and not maintained making jacking to trailer to get it on and off the ball hitch challenging.

Katherine N.
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Rachelle M.
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THOMAS G.
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Could not be any more helpful and pleasant to deal with!!!

ORDELL B.
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Extremely efficient, friendly and helpful always. Very knowledgeable and outstanding customer service; returning calls promptly.

MARVIN O.
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There's nothing to improve it????

Adrian C.
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Rodney O.
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Robert F.
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Keep up the same friendly and courteous service you currently provide.

Patrick S.
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Peter B.
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Lawrence L B.
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Pamela G.
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Spencer B.
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All was good. The day after I picked up the truck a friendly employee called to let me know the hours and drop-off procedures. Thanks for verifying the details.

Scott P.
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Excellent service! The trailer was ready to go and in great shape. Everything went well.

Michael C.
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Pamela G.
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Mike N.
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Wade F.
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Trampas W.
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David F.
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Darlene F.
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It went smoothly and highly helpful.

Terry M.
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Eva T.
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Was perfect! Comfortable truck, easy to drive, very friendly and courteous personnel!

Becky A.
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Very nice, helpful people.

David H.
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Customer did not leave a comment.

Jim M.
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Great U-Haul agent. Easy highway access. Lots of room to maneuver while hooking up and returning the trailer. Knowledgeable employees. Good explanation of the rental paperwork.

Margaret S.
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The service was professional, personable, friendly, and truly helpful.

Michael B.
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Richard N.
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Sharon L.
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This experience with this location was great. Prior to that we made a reservation online and paid but then was notified 2 days prior that they could not meet the request. It is ridiculous that we can make a reservation and pay for a needed piece of equipment and then you dont have it. We should not have been able to make the reservation or the equipment should have been there. It was ridiculous. Thank heavens I wasn't moving, needing a uhaul. It was not an efficient way of running things. In the future I will not use uhaul

mike B.
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Fix the U-Haul website! We had tried and tried to rent a UHaul trailer online, but it did not work!

Duane F.
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Excellent service in every aspect.

TERESA O.
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Ginger was fabulous. She helped us so much to secure a reservation. I would recommend using Ron's Mini to anyone.

Pam H.
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Jim U.
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JARED W.
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Bill B.
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Glenn W.
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Shirley H.
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The transmission fluid appeared to be low and was having problems on the highway with the vehicle not being able to shift into a higher gear. This was not the fault of the location manager but an overall systemic issue with U-Haul in general of not requiring all vehicles to have a service sticker on the dash of recent vehicle inspections and a guarantee that all fluids and systems have been inspected.

Suzanne S.
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Very courteous and helpful.

Patricia B.
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Stacy F.
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Erik K.
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Judy N.
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This is a wonderful business. The owners went over and above on a holiday weekend to help me. I give them a 10/10. A lovely place with flowers and sparkling clean. Thank you!

Paul Z.
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Only concern was the agent constantly answering the phone while I was working with her on picking up the truck. She should have answered the phone and said "Can you hold a minute?" and then completed working with me.

Maya H.
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The owners of this place are very helpful and go out of their way to accommodate my needs and safety.

James G.
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Continue with your great customer service!! We choose Ron's and would definitely recommend??????????

Audrie M.
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Mark L.
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Carl N.
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Best UHaul location in Grand Rapids

Keith O.
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Brad H.
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I was amazed by the customer service with this location. Your other location in Grand Rapids doesn't come close given my recent experience with them too.

Edward D.
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very helpful

albert D.
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jerry C.
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??

Mandy L.
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CRAIG J.
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Greater variety of trailer sizes, in stock and ready to rent.

DAVID C.
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Great service - thank you.

Dean B.
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Bryan S.
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timothy G.
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I loved the Saturday personal drop off.

Dwayne S.
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Amber G.
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BRIAN N.
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tony M.
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Owner was very helpful and knowledgeable

Gentry C.
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Friendly customer service. Equipment was in good shape and easy to use.

Austin M. | Overall Experience |
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Very flexible and easy to work with.

Craig J.
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Daniel P.
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I needed a trailer on short notice. Ron's uhaul came through with flying colors with the perfect unit.

Ryan G.
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Jena O.
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Highly recommend this place for Uhaul and storage!

Pamela O.
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jerry C.
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Thank u very much!

GARY S. | Overall Experience |
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Ginger was very friendly and helpful for all my needs to using this storage unit. Will definitely recommend and use Ron's Mini Storage again if I need to.

larraine C.
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MIke H.
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Ricky E.
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Greg G.
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There was some confusion about the date of the pick up

CRAIG J.
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Customer did not leave a comment.

KATHY P. | Overall Experience |
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Ginger was great to work with,she was always taking care of us as her client

JOANN V. | Overall Experience |
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It was perfect for us - conveniently located, very friendly staff. Would definitely rent again if we needed storage spot

Lucy T. | Overall Experience |
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The staff were very personable and helpful, especially since I was coordinating a move to the Grand rapids area, from Seattle, via temporary POD storage on the Mpls area.

Patrick W. | Overall Experience |
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I had excellent customer service from Ginger!!

Dennis G. | Overall Experience |
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If we need place to store stuff it would be there.

ASHLEY R. | First Impressions |
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The check in process was quick and easy and the unit was clean and ready for us!

No reviews have been submitted for this location.

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