Friendly service. No surprises. If in need of truck again, will rent again from Ron's. Highly recommend.CARL N.
Customer Reviews for Rons Mini Storage
(U-Haul Neighborhood Dealer)
Grand Rapids, MN 55744
Services at this Location:
- Mon-Fri: 8 am - 5 pm
- Sat: 8 am - 11 am
- Sun: Closed
Special Operating Hours
- 11/26/2021 - 11/27/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Sorry we had so many extra miles. The truck was not as big as we imagined so had to make several trips.JEAN E.
Customer did not leave a comment.DALE S.
Customer did not leave a comment.DAVID P. | Overall Experience
Location Services would not work when returning the truck, and there was no way to bypass to continue. Hold time on phone was 56 minutes. Did not want to get charged the $20 fee for not checking it in.JASON W.
Customer did not leave a comment.Melron C.
Customer did not leave a comment.Phillip A.
Not a thing. Great people to work with.Bilinda N.
Very friendly and expert help. I would highly recommend.THOMAS H.
Customer did not leave a comment.THOMAS G.
Customer did not leave a comment.Deborah G.
Easier usability of the website after hours.Tom F.
Very convenient and storage unit was dry and no mice or critters. Yes I would recommend and rent again.Jim/Ginny P. | Overall Experience
Customer did not leave a comment.NANCY J.
Customer did not leave a comment.Patrick P.
Ron's is first class operationEUGENE D.
Customer did not leave a comment.RONALD S.
Nothing, excellent experience, thank you!ALEXANDER E.
Customer did not leave a comment.Richard S.
Customer did not leave a comment.BLAINE S.
Customer did not leave a comment.KELLY L.
very friendly and easy place to drop offAlan J.
Best Uhaul and mini storage I've been to!CRAIG B.
Great serviceHAL K.
Friendly, knowledgeable, efficient staff. Clean, well maintained office and surrounding premises.PATRICK S.
Easier method of matching the proper trailer to the vehicle, would be my suggestion.Heidi W.
Customer did not leave a comment.DANIEL P.
A little priceyJoseph D.
Very helpful and very knowledeable.BONNIE D.
Thank you clear company policies and customer services very good.ROBERT G.
Customer did not leave a comment.Stacie M.
Customer did not leave a comment.Leo L.
Easy in and out. Great customer service. Thank you!Darrell B.
Customer did not leave a comment.Patrick J.
Customer did not leave a comment.Michael N.
Customer did not leave a comment.Mark K.
Ginger was great! All aspects of my rental went just as I hoped they would.STEPHEN L.
Amazing, friendly, professional service as alwaysSTEVEN R.
Customer did not leave a comment.Jennifer S.
trailer was clean, but tire leaked steadily. wasn't the best having to keep it aired up for the ten days. was empty when i picked it up just hard walls to couldn't see it.Benjamin A.
Personal contacted me with after hour return instructions. Return went good. Real happy with the truck.JENNINGS H.
Customer did not leave a comment.Marissa D.
Customer did not leave a comment.TIMOTHY S.
Customer did not leave a comment.JOEL R.
Excellent service. Ron's assisted in locating a closer U-Haul truck I needed for a move. My pickup location changed from having to drive an hour an a half to two minutes. They went above and beyond. Could not be more pleased and would recommend them to anyone.Steven H.
Great location and very helpful operator.Mark K.
Customer did not leave a comment.Michael S.
Customer did not leave a comment.James V.
David and Ginger run a professional operation! Great product & customer service.Scott P.
Customer did not leave a comment.George R.
Customer did not leave a comment.Mark B.
Friendly, helpful. Great U-Haul reps!MARK K.
Customer did not leave a comment.RONALD H.
Customer did not leave a comment.JANE H.
Customer did not leave a comment.Gary Z.
The jack for the trailer was dry and not maintained making jacking to trailer to get it on and off the ball hitch challenging.Jeff F.
Customer did not leave a comment.Katherine N.
Customer did not leave a comment.Rachelle M.
Could not be any more helpful and pleasant to deal with!!!THOMAS G.
Extremely efficient, friendly and helpful always. Very knowledgeable and outstanding customer service; returning calls promptly.ORDELL B.
There's nothing to improve it????MARVIN O.
Customer did not leave a comment.Adrian C.
Customer did not leave a comment.Rodney O.
Keep up the same friendly and courteous service you currently provide.Robert F.
Customer did not leave a comment.Patrick S.
Customer did not leave a comment.Peter B.
Customer did not leave a comment.Lawrence L B.
Customer did not leave a comment.Pamela G.
All was good. The day after I picked up the truck a friendly employee called to let me know the hours and drop-off procedures. Thanks for verifying the details.Spencer B.
Excellent service! The trailer was ready to go and in great shape. Everything went well.Scott P.
Customer did not leave a comment.Michael C.
Customer did not leave a comment.Pamela G.
Customer did not leave a comment.Mike N.
Customer did not leave a comment.Wade F.
Customer did not leave a comment.Trampas W.
Customer did not leave a comment.David F.
It went smoothly and highly helpful.Darlene F.
Customer did not leave a comment.Terry M.
Was perfect! Comfortable truck, easy to drive, very friendly and courteous personnel!Eva T.
Very nice, helpful people.Becky A.
Customer did not leave a comment.David H.
Great U-Haul agent. Easy highway access. Lots of room to maneuver while hooking up and returning the trailer. Knowledgeable employees. Good explanation of the rental paperwork.Jim M.
The service was professional, personable, friendly, and truly helpful.Margaret S.
Customer did not leave a comment.Michael B.
Customer did not leave a comment.Richard N.
This experience with this location was great. Prior to that we made a reservation online and paid but then was notified 2 days prior that they could not meet the request. It is ridiculous that we can make a reservation and pay for a needed piece of equipment and then you dont have it. We should not have been able to make the reservation or the equipment should have been there. It was ridiculous. Thank heavens I wasn't moving, needing a uhaul. It was not an efficient way of running things. In the future I will not use uhaulSharon L.
Fix the U-Haul website! We had tried and tried to rent a UHaul trailer online, but it did not work!mike B.
Excellent service in every aspect.Duane F.
Ginger was fabulous. She helped us so much to secure a reservation. I would recommend using Ron's Mini to anyone.TERESA O.
Customer did not leave a comment.Pam H.
Customer did not leave a comment.Jim U.
Customer did not leave a comment.JARED W.
Customer did not leave a comment.Bill B.
Customer did not leave a comment.Glenn W.
The transmission fluid appeared to be low and was having problems on the highway with the vehicle not being able to shift into a higher gear. This was not the fault of the location manager but an overall systemic issue with U-Haul in general of not requiring all vehicles to have a service sticker on the dash of recent vehicle inspections and a guarantee that all fluids and systems have been inspected.Shirley H.
Very courteous and helpful.Suzanne S.
Customer did not leave a comment.Patricia B.
Customer did not leave a comment.Stacy F.
Customer did not leave a comment.Erik K.
This is a wonderful business. The owners went over and above on a holiday weekend to help me. I give them a 10/10. A lovely place with flowers and sparkling clean. Thank you!Judy N.
Only concern was the agent constantly answering the phone while I was working with her on picking up the truck. She should have answered the phone and said "Can you hold a minute?" and then completed working with me.Paul Z.