Customer Reviews for Rons Quik Lube
(U-Haul Neighborhood Dealer)

162 reviews

140 S Western St   Valentine, NE 69201
(On C St)

(402) 376-3163

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(402) 376-3163

140 S Western St
Valentine, NE 69201
(On C St)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
4.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

Gary S. 
Rating:
5.0

Customer did not leave a comment.

Mary R. 
Rating:
5.0

Very patient and accurate service. Thank you!

Scott C. 
Rating:
3.0

Customer did not leave a comment.

Charleen T. 
Rating:
1.0

Get someone else to deal with the customers guy there very rude and not friendly

Kevin C. 
Rating:
5.0

I always get my rentals from Ron's Quick Lube. Anthony was very knowledgeable and respectful & funny. This is a great place to rent from, I can always depend on renting a safe well serviced rental.

MARLENE M. 
Rating:
4.0

Customer did not leave a comment.

ROBIN L. 
Rating:
5.0

Customer did not leave a comment.

RICHARD R. 
Rating:
5.0

Customer did not leave a comment.

Ibrahim A. 
Rating:
5.0

Customer did not leave a comment.

robert W. 
Rating:
3.0

Equipment needs to be sanitized better, as well as fluids checked.

MELISSA W. 
Rating:
5.0

Customer did not leave a comment.

Johnathan M. 
Rating:
4.0

Customer did not leave a comment.

Luis V. 
Rating:
4.0

Customer did not leave a comment.

Alexander T. 
Rating:
1.0

No one was there to assist. I unhitched the trailer myself. When I was about to leave an unknown man came speeding in to the property and parked in the garage. I went to give him my rental information but he walked away towards the trailer. As I followed, not knowing what the proper protocol as for returning the trailer he began muttering slurs under his breath. I asked him what he said but he continued to ignore me and mutter. So I just left.

Cassandra V. 
Rating:
5.0

Customer did not leave a comment.

Michael H. 
Rating:
3.0

It's the only place in town to pick up/ return U Haul equipment.

Kriss B. 
Rating:
5.0

Customer did not leave a comment.

Craig S. 
Rating:
4.0

Still think n having trailer jacks is very inconvenient

Eric D. 
Rating:
4.0

Why do you you guys not offer trailer jacks? Super inconvenient!

Eric D. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
3.0

The guy gave pens. Customer was good. License plate light was duct taped in place. Eventually fell off anyway. No problems.

Angeline Q. 
Rating:
2.0

Get a different person at this location to deal with the uhaul customers that at least acts or can pretend that they like people. Customer service was non existent on the phone and in person at this location at first until I finally broke down under all the stress I was under, dealing with my Father's death and estate and started crying over all the problems I was having reserving and picking up the uhaul and auto transport at this location. I would not recommend this location to anyone, but unfortunately it's the only one in that small town

Leslie D. 
Rating:
5.0

Not much very helpful

DAVID D. 
Rating:
4.0

Customer did not leave a comment.

Roger C. 
Rating:
5.0

Customer did not leave a comment.

Doris C. 
Rating:
2.0

The worst customer service experience ever, the guy was extremely rude and clearly irritated with having to do his job. I entered the building and was ignored at first then he couldn't even say Hello or ask if he could help me so finally I stated I had reserved a trailer and he said “well I don't know anything about it.” Then threw his tools on the ground and stomped into the office. He was extremely rude the entire check in and as well as whenever i brought the trailer back. I will never do business here again, spend money to be treated crap is just uncalled for.

Marissa B. 
Rating:
4.0

there was no one there to accept my return so I was unsure where to park the car hauler, it was after hours but before 400pm

merel S. 
Rating:
5.0

Everything just worked out perfectly from start to finish !

Karla P. 
Rating:
5.0

Customer did not leave a comment.

Santos C. 
Rating:
3.0

Customer did not leave a comment.

Theresa W. 
Rating:
5.0

All great.

Kennith P. 
Rating:
3.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Annemarie M. 
Rating:
5.0

Good service

David K. 
Rating:
5.0

Customer did not leave a comment.

JIM G. 
Rating:
3.0

Crabby personnel

kathy P. 
Rating:
3.0

Customer did not leave a comment.

Jerome D. 
Rating:
4.0

Customer did not leave a comment.

desiree F. 
Rating:
5.0

Customer did not leave a comment.

Kimberly S. 
Rating:
3.0

Customer did not leave a comment.

Diann E. 
Rating:
5.0

Customer did not leave a comment.

CHAD B. 
Rating:
3.0

No lights or brake lights on trailer

DAVID T. 
Rating:
2.0

The person who received the truck was rather rude and didn't even speak to us until he checked it out and only spoke when we still owed extra money due to over miles. We were also not happy that you did not give us enough miles for our move because we didn't drive anywhere other than to our home and then to our new home.

Michele R. 
Rating:
3.0

Customer did not leave a comment.

Diann E. 
Rating:
5.0

Customer did not leave a comment.

Frank R. 
Rating:
5.0

Customer did not leave a comment.

Jerry F. 
Rating:
1.0

Uhaul is the worst experience in all fashion ! I have used it twice the last few months and both times were a complete shit show ! Both times we had to drive 1-3 hours to even get the truck ! We had extra fuel and it cost us fuel money. The most recent time ( a few days ago) they couldn't even get a truck that we needed. So we had a smaller truck, then they hooked a trailer to it. I then had to pay insurance on it. It cost me an extra 50 buck on the trailer. After all this we couldn't get all my stuff loaded and now have to drive 5 hrs to get the rest of our stuff and 5 hrs back. Total BS ! Beware of the guys !

Brenda J. 
Rating:
4.0

Customer did not leave a comment.

cathy M. 
Rating:
5.0

Customer did not leave a comment.

Janet T. 
Rating:
5.0

Customer did not leave a comment.

vincent G. 
Rating:
5.0

Customer did not leave a comment.

ron B. 
Rating:
5.0

Customer did not leave a comment.

Darrel or Kurt S. 
Rating:
2.0

The guy was a little strange, not very friendly. He did the paperwork but didn't speak to me other than about the blankets, me needing to turn them in and he got on his computer, printed the paper, had me sign and that was it...no copy for me...wired. I wouldn't recommend this location but, it's the only U-Haul place in town. Sad.

christina L. 
Rating:
3.0

I had a flat tire and had to put out another $25 to get it fixed!

MONTY B. 
Rating:
5.0

Customer did not leave a comment.

Jonathan S. 
Rating:
5.0

Customer did not leave a comment.

anette W. 
Rating:
5.0

This location is everything you would expect to find in a small town. I got there right at 8am and inturrupted the opening activities. (fire up the wood stove, get coffee, get the computer turned on.) Staff was very friendly and helpful. Staff reminded me about six blankets and allowed me to run home and retrieve them. Love Ron's Quick Lube

dave C. 
Rating:
3.0

Customer did not leave a comment.

Patrick L. 
Rating:
4.0

Everything was great except the cup holder had a lot of crumbs in it. Great service and easy to work with.

CHRIS R. 
Rating:
3.0

Customer did not leave a comment.

Stephanie T. 
Rating:
4.0

Customer did not leave a comment.

Tim H. 
Rating:
4.0

Customer did not leave a comment.

James K. 
Rating:
1.0

Red Necks/ Hicks Not a place for non- white people. I refuse to make another drop off there. Never again!!!!!!!!!

Johnny C. 
Rating:
3.0

Don't charge someone for almost 2 gallons of gas when the vehicle was only driven 5 miles.gas gauge did not even move. Was told she I picked it up was right under 3/4 mark. Was still same place when I dropped it off.

Aaron S. 
Rating:
3.0

Customer did not leave a comment.

CARLTON N. 
Rating:
5.0

Ron was super helpful and the trailer we rented was in excellant condition! We had a flawless rental experience.

VICTORIA S. 
Rating:
3.0

The owner was out to lunch when we arrived, so we dropped off the equipment and left the keys in the drop-off box.

Paul N. 
Rating:
3.0

Customer did not leave a comment.

RONALEE B. 
Rating:
5.0

Ron was very accommodating and great with communication I was so pleased with everything that he helped us with. Great Guy!!!!!

Jeanne Q. 
Rating:
4.0

Customer did not leave a comment.

Scott W. 
Rating:
3.0

Customer did not leave a comment.

Lawrence A. 
Rating:
4.0

Customer did not leave a comment.

JAMES F G. 
Rating:
4.0

Customer did not leave a comment.

Karlyn B. 
Rating:
5.0

Customer did not leave a comment.

Bettina R. 
Rating:
5.0

Customer did not leave a comment.

BETTINA R. 
Rating:
5.0

Same as above

ardene L. 
Rating:
3.0

Customer did not leave a comment.

Scott W. 
Rating:
5.0

Customer did not leave a comment.

Pete M. 
Rating:
4.0

Customer did not leave a comment.

Adam L. 
Rating:
5.0

Customer did not leave a comment.

Connie C. 
Rating:
3.0

Have uhaul ready at place of wanted pick up. I had to drive 90 miles round trip to pick up. I put me behind schedule 3 hers.

Glenda J. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
3.0

Delivered on Saturdsy and no one was there. I had to phone to check in as I did not find a place on your web site for checking in. If there is a place I did not understand the routing on your site. Every thing was in relation to renting a truck.

OTTO B. 
Rating:
5.0

Fast easy and professional

JAMES C. 
Rating:
5.0

Customer did not leave a comment.

CHAR H. 
Rating:
4.0

This is a helpful site because it is a isolated area that needs the service. I believe the owner is providing a public service.

Harold C. 
Rating:
3.0

The inside of truck was dirty

Thankful H. 
Rating:
3.0

The man that checked me in was especially nice.

OTTO B. 
Rating:
5.0

The trailer i rented was well maintained. I will rent there again

Joseph F. 
Rating:
3.0

I find it hard to be leave that you can rent a car with miles included but not a u-hall.

ROXY P. 
Rating:
4.0

Customer did not leave a comment.

Cheryl T. 
Rating:
3.0

Customer did not leave a comment.

KENNETH L. 
Rating:
5.0

Customer did not leave a comment.

JAY N. 
Rating:
3.0

Customer did not leave a comment.

SARAH G. 
Rating:
4.0

Ron was so very helpful and above all a nice guy! He mentioned that he had received referrals from the Winner SD uhaul site due to overbooking several times in the last week and customers were not happy having to travel to Valentine, Neb. to pick their equipment up ... Like us... we were not thrilled about spending gas money to travel to winner then back to Valentine to get our equipment. one question I would like to ask - Why the huge price difference at both sites? Rons was nearly 4 times as much so he most likely doesn't get as much business but has a lot of trailers..Winner cost less but next to nothing there.. I guess it is something to look into ..... I will most definitely be renting another uhaul in the future from the nearest site which is Valentine, Nebraska as it is right by the South Dakota state border line..

LAVERA B. 
Rating:
5.0

Customer did not leave a comment.

ALICE P. 
Rating:
5.0

Customer did not leave a comment.

DARWIN H. 
No reviews have been submitted for this location.

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