Get someone else to deal with the customers guy there very rude and not friendlyKevin C.
Trailer Rental & Towing in Valentine, NE at Rons Quik Lube LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Valentine, NE 69201
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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I always get my rentals from Ron's Quick Lube. Anthony was very knowledgeable and respectful & funny. This is a great place to rent from, I can always depend on renting a safe well serviced rental.MARLENE M.
Equipment needs to be sanitized better, as well as fluids checked.MELISSA W.
No one was there to assist. I unhitched the trailer myself. When I was about to leave an unknown man came speeding in to the property and parked in the garage. I went to give him my rental information but he walked away towards the trailer. As I followed, not knowing what the proper protocol as for returning the trailer he began muttering slurs under his breath. I asked him what he said but he continued to ignore me and mutter. So I just left.Cassandra V.
It's the only place in town to pick up/ return U Haul equipment.Kriss B.
Still think n having trailer jacks is very inconvenientEric D.
Why do you you guys not offer trailer jacks? Super inconvenient!Eric D.
The guy gave pens. Customer was good. License plate light was duct taped in place. Eventually fell off anyway. No problems.Angeline Q.
Get a different person at this location to deal with the uhaul customers that at least acts or can pretend that they like people. Customer service was non existent on the phone and in person at this location at first until I finally broke down under all the stress I was under, dealing with my Father's death and estate and started crying over all the problems I was having reserving and picking up the uhaul and auto transport at this location. I would not recommend this location to anyone, but unfortunately it's the only one in that small townLeslie D.
Not much very helpfulDAVID D.
The worst customer service experience ever, the guy was extremely rude and clearly irritated with having to do his job. I entered the building and was ignored at first then he couldn't even say Hello or ask if he could help me so finally I stated I had reserved a trailer and he said â€œwell I don't know anything about it.â€ Then threw his tools on the ground and stomped into the office. He was extremely rude the entire check in and as well as whenever i brought the trailer back. I will never do business here again, spend money to be treated crap is just uncalled for.Marissa B.
there was no one there to accept my return so I was unsure where to park the car hauler, it was after hours but before 400pmmerel S.
Everything just worked out perfectly from start to finish !Karla P.
Good serviceDavid K.
Crabby personnelkathy P.
No lights or brake lights on trailerDAVID T.
The person who received the truck was rather rude and didn't even speak to us until he checked it out and only spoke when we still owed extra money due to over miles. We were also not happy that you did not give us enough miles for our move because we didn't drive anywhere other than to our home and then to our new home.Michele R.
Uhaul is the worst experience in all fashion ! I have used it twice the last few months and both times were a complete shit show ! Both times we had to drive 1-3 hours to even get the truck ! We had extra fuel and it cost us fuel money. The most recent time ( a few days ago) they couldn't even get a truck that we needed. So we had a smaller truck, then they hooked a trailer to it. I then had to pay insurance on it. It cost me an extra 50 buck on the trailer. After all this we couldn't get all my stuff loaded and now have to drive 5 hrs to get the rest of our stuff and 5 hrs back. Total BS ! Beware of the guys !Brenda J.
The guy was a little strange, not very friendly. He did the paperwork but didn't speak to me other than about the blankets, me needing to turn them in and he got on his computer, printed the paper, had me sign and that was it...no copy for me...wired. I wouldn't recommend this location but, it's the only U-Haul place in town. Sad.christina L.
I had a flat tire and had to put out another $25 to get it fixed!MONTY B.
Everything was great except the cup holder had a lot of crumbs in it. Great service and easy to work with.CHRIS R.
Red Necks/ Hicks Not a place for non- white people. I refuse to make another drop off there. Never again!!!!!!!!!Johnny C.
Don't charge someone for almost 2 gallons of gas when the vehicle was only driven 5 miles.gas gauge did not even move. Was told she I picked it up was right under 3/4 mark. Was still same place when I dropped it off.Aaron S.
Ron was super helpful and the trailer we rented was in excellant condition! We had a flawless rental experience.VICTORIA S.
The owner was out to lunch when we arrived, so we dropped off the equipment and left the keys in the drop-off box.Paul N.