Brian made the whole rental experience quick and easy! Five star service . . Thank you ðŸ™Willy R.
Customer Reviews for Roots Auto Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.TAYLOR MARIE B.
Customer did not leave a comment.Christopher B.
I over did the milage I said 75 miles and I only used 60 miles do I get a refund for the 15 milesDavid E.
The brakes we crazyBenjamin P.
This was the easiest moving experience we've ever had. Brian made the check in/check out process simple. I never want to move again, but if I did i would for sure call Brian.Taylor S.
Customer did not leave a comment.Daniel S.
Man of the car dealership was excellent Showed up early just to make it everything runs smoothly. Excellent representativeMalachy D.
It was hard to find the location. It was not well marked and it was difficult to find what I needed to for after hour drop off.Marissa S.
We dropped it off on Saturday and no one was there to interact with, but the automated system was ok to useMichael B.
Brian was awesome! He worked with us when we changed our plans and was super helpful in answering our questions and setting up the auto transporter. Definitely recommend.Mary L.
Customer did not leave a comment.Lisa L.
Amazing customer service!Jennifer R.
I put $12 more gas in then I needed due to the gas gauge not reading as I filled. Then on top being charged $.40 per mile overage I thought was really a bit much. I have rented three trucks from UHaul and this experience was the worst.JAY D.
Excellent customer service. Very helpful and friendly.Jeremy O.
He was amazing getting me my truck very easy processes of bring it back I will go thru him again when I moveAshli M.
I was very well taking care of. No waiting at all. The quickest experience I've had. High recommended. Thanks.brien N.
I rented a 15' truck for 28 hours and was charge $258.I would not rent from this location if you are planning on driving a good distance. I didn't know I was getting charged per mile because Uhaul usually gives a flat rate for the rental.Paul V.
Customer did not leave a comment.Janet W.
Every thing went very well with the rental. Thank you,Kristin F.
Customer did not leave a comment.Mike R.
Customer did not leave a comment.Benjamin G.
Customer did not leave a comment.Robert S.
Customer did not leave a comment.AMY B.
Very niceRichard P.
Bryan was amazing and understandable. Would definitely recommend asking for him if you need a U-Haul in pleasant view/plain city. Very professional gentleman who made my life ten times easier with the little things he did. Thank you.Christian Z.
Customer did not leave a comment.james D.
Customer did not leave a comment.Melissa W.
Worked to help me on short notice and when I was having difficult time reserving equipment online. ThanksGARY M.
Hard to find, not clearly marked, no person there. Dropped off on a Thursday afternoon during business hours.Blair H.
Great experience. Needed the equipment quickly and was able to get it.Thomas K.
Verify that the damn brake lights and turn signals work.Matthew P.
Great servicePatrick S.
Customer did not leave a comment.John H.
The owner at this location is trusting and friendly. However be prepared to hookup your equipment yourself.James H.
I was so pleased with my experience at your location. I think Ryan was the one to help me. He was excellent! Friendly, helpful, answered all my questions and I can't say anything greater about him. Wonderful experience and I am so grateful to have had it!Landon C.
Customer did not leave a comment.John G.
Brian is the man! Super helpful and pickup and return was super fast and simple. Best uhaul experience ever!Tucker C.
Customer did not leave a comment.Cory L.
Process was quick and easy. Staff was there right at our scheduled time and had the truck ready to go. Very friendly and helpful. Returning the vehicle was even easier. Just parked it and dropped off the key. I would recommend anyone to use Roots Auto Sales if they need to rent a truck.George U.
Brian was very helpful, fast, and friendly.David A.
Phone number was busy every single time calling. Not helpful at all.Cory L.
Customer did not leave a comment.Rebecca D.
Customer did not leave a comment.Victoria F.
Brian was very helpful and knowledgeable. We had a great experience and will definitely use his location in the future!Lisa J.
He met me at location and was very helpful in getting me on my way in a timely manner. Highly recommend.Garrett A.