Very few employees know how to rent out a uhaul. Even the owner is clueless to the process.
Damien H.
Customer Reviews for Rosatis Marketplace
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Jake was very nice! Made the whole thing easy!
Donald B.Truck has a pull to the right, transmission slips from first to second, and needs new wiper blades. But drove well on the ice.
dena C.Workers just complaining about how they didn't want to be there. Worker also complained about having to “ help with the u-haul because as she says “ we shouldn't even fu****g do u haul no one knows how to do it and no one is ever here to do it anyway.†Then said she might be able to get someone to help but probably not. We did not receive any information. Just handed keys.
Dominic V.The people who work at the marketplace do not know how to use the Uhaul computer and got very upset with us that we were there to rent a trailer. It was not a great experience at all!
Andrea S.Awesome 👌
William S.Yes everything was fine until we went to get the refund mailed or returned on my card and the people at Andy's would not send me a check would not refund my card they told me I had to come an hour and a half away and pick the money up cuz they only would give me cash back so that's $50 that I just guess I won't get back because I have to pay $5 to go across the bridge and five to get back so really what's the point and over 20 $30 in gas so really they made this whole experience shitty at the end so nope I won't use them again
Eric R.Booked a trailer and appliance dolly, when arrived was told they were closed it was 6pm they close at 7pm. I told her I had a reservation she then helped me, I was told there was no dollies available. She hooked the trailer to my vehicle and took her pictures. Later when we were loading the trailer it popped of the hitch, the uhaul lady did not hook it up properly. This could have been a very dangerous situation. I am not happy with the service I received this time. We had to go to the uhaul in hale mi to get an appliance dolly.
Patricia B.Equipment broke 2 hoirs into trip!!!
shawn S.maybe a block to keep trl raised
ronald L.Window was down and it was raining very hard so seat was wet. Inside the back of truck it leaked and was wet. Organization at this location was poor. Employees were not trained very well.
theresa B.Please fix the contact phone number!
Tina M.