Customer Reviews for Route 20 Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Route 20 Self Storage

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Janice K. on

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I was charged for a furniture dolly that I never received. I told them that in the return process and never got my $7 back.

Barbara C. on

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Great experience Good equipment

Jeffrey A. on

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Customer did not leave a comment.

David C. on

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Gentleman who helped us was terrific!!

rudy F. on

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Ronald R. on

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Robert S. on

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Just dropped it off after hours. went smooth.

Karen A. on

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steven T. on

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Michael K. on

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Dave K. on

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ELMER M. on

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I ren a mini ban for 2 hours. and. the charges me $67 the next day I called the location because I noticed that they took one payment of $67 en also they took two more payments of $66.23 x 2 = 132.46. so when I ask the guy on the office abut that. hi just told me that his been there for 15 years and never. something like that has happen before so I gess I rent a 2 hours for. almos $200

Michael K. on

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Owner was a pleasure to do business with.

milena M. on

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Office was not like the other stores but was ok for pick up and drop off a trailer. I received a used box that end it up not in need of and could not return because it was used. Trailer was clean and well maintained. Attendant was very helpful.

Greg L. on

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ANTHONY P. on

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Convenient location, good rates

Paulo C. on

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MARK H. on

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ruth L. on

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Nothing. It was great, convenient and friendly. I've used in the past and would use again if I had to. Thanks

Rovshan J. on

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Saribell A. on

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Very good!

DAVID G. on

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michael F. on

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Kyle D. on

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TERRY H. on

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all is well

Daniel K. on

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John M. on

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More attention to the vehicle. The low tire pressure alert was activated. The "info" light was on the dash the entire time. Gas tank should be full. It is very difficult to estimate the amount of fuel used when the vehicle is not full at pickup. The windshield was very dirty. And, the Uhaul app didn't work.

Nicholas M. on

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Absolutely nothing, the experience was top notch. I wasn’t aware of the ability to rent even when you aren’t open until a few weeks ago, that is a great service! I will definitely use your location the next time I need a truck.

Adam H. on

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The location and vehicle were fine. I would improve your online check-in and check-out process.

Jennifer K. on

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Ed M. on

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