First U-Haul changed the location second thing was the office was not open and no one told me we had to do everything from an app. Then we dropped off the U-Haul the same day and got hit with $45.00' worth of charges that same day drop off fee. I will never use U-haul again
Dana B.
Route 20 Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marlborough, MA 01752
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Only went open, using the after hours check in was frustrating
Heather B.Dean was fantastic, would highly recommend U-Haul to anyone
Tony D.The entrance to the facility (and its keydrop) is behind the building, down the paved hill next to the building and in the inside right corner of an extremely dimly lit parking lot. Signage directing after-hours returns (which mine was) to the keydrop could be much improved. There was also no direction as to where to park the drop-off. As this was an after-hours drop, I cannot comment on the staff or the internal condition of the facility.
Christopher W.This was the worst experience ever. Your website was down during the 24/7 truck pickup and the instructions were not helpful. Will not be renting from U-Haul anytime soon again
Robert K.