Customer Reviews for Rowley Mini Storage LLC
(U-Haul Neighborhood Dealer)

45 reviews

128 N County Dr   Waverly, VA 23890

(804) 834-9877

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat-Sun: 8 am - 12 pm
Special Operating Hours
  • 1/16/2022: Closed

Services at this Location:

Contact Us

(804) 834-9877

128 N County Dr
Waverly, VA 23890

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat-Sun: 8 am - 12 pm
Special Operating Hours
  • 1/16/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Mr. Rowley has amazing customer service skills. I'm a repeat customer and will continue to go through him!

CHRISTINAMARIE M. 
Rating:
5.0

The guys owns 3 businesses conjoined and he maintains them all well. Uhaul, storage location, and a roofing business. Never, at any time, was the quality of customer service low or questionable. He was also extremely helpful with some information for me about contracting information because I'm currently testing to become a class C Contractor.

VERNONJACKSON A. 
Rating:
5.0

Customer did not leave a comment.

TAWANDALOVEETA B. 
Rating:
3.0

Customer did not leave a comment.

ELWOOD Y. 
Rating:
1.0

U Haul is the Worst Company to rent from Had problems picking The truck up and returning Never written from them again.

James A. 
Rating:
5.0

Customer did not leave a comment.

WANDANANETTE T. 
Rating:
5.0

Customer did not leave a comment.

wanda T. 
Rating:
5.0

No problems with drop off of trailer. Check in and out went smoothly.

Russell B. 
Rating:
5.0

Customer did not leave a comment.

ELWOOD Y. 
Rating:
3.0

I was on hold for over 1 hour, the location for my pick up was changed to over 40 miles away.Customer service was horrible.

Tammie R. 
Rating:
4.0

I reserved the equipment 8 days before I needed it, I was texted the day before pickup that I needed to travel 25 miles each way to another location to pick the equipment up. I had to change my entire schedule to make it work, if I wasn't able to change my schedule on such short notice I would have had no time to make other plans. I don't think I will be using uhaul anymore.

MARKLEE K. 
Rating:
5.0

This was our alternate drop off location as the first one had no one there and didn't return phone calls. The gentleman at the Rowley Mini Storage facility was very helpful but found that the trailer we had rented on Weds. in New York was reported returned to a UHaul facility in Rhode Island the next day. Someone entered the wrong trailer ID information there. He worked it out so we could leave the trailer with him on Friday.

Russell B. 
Rating:
5.0

This is a great drop off location for me, very friendly, very easy access. The staff at the Waverly facility is always very helpful, they always exceed expectations!!

BENJAMIN B. 
Rating:
5.0

Customer did not leave a comment.

Doug L. 
Rating:
5.0

Customer did not leave a comment.

DAVIDIAN R. 
Rating:
3.0

the box to drop the lock in was a little tight and not well marked

Angela D. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLYB S. 
Rating:
3.0

Customer did not leave a comment.

rachel R. 
Rating:
5.0

Customer did not leave a comment.

DAVIDIAN R. 
Rating:
5.0

Very polite gentleman working there and showed everything and how it works

MICHAELLESLIE K. 
Rating:
5.0

Nothing ahould change ! Great service great equipment!!

MIRANDAKATHERINE W. 
Rating:
5.0

Every thing went very well no one was there at the time they had a drop off box so I just dropped the key in the box

Chancy H. 
Rating:
5.0

Excellent staff.

MICHAELLESLIE K. 
Rating:
5.0

All was well

JAMESDUDLEY B. 
Rating:
5.0

the gentleman there was very nice and professional

Warren R. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
5.0

David, the owner, was very accommodating. He's very pleasant to work with

Andrea C. 
Rating:
5.0

Customer did not leave a comment.

Latrease E. 
Rating:
5.0

Customer did not leave a comment.

Dennis J. 
Rating:
5.0

Customer did not leave a comment.

Meredith G. 
Rating:
5.0

Customer did not leave a comment.

Guy D. 
Rating:
5.0

The gentleman at this office was amazing! He went and picked up my truck at another location so I wouldn't have to go elsewhere to get it ABD his service was outstanding!

Lora S. 
Rating:
5.0

Customer did not leave a comment.

Arthur S. 
Rating:
5.0

Nothing , everything was great !

Jovona C. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
2.0

Customer did not leave a comment.

Edward A. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Very friendly and helpful

Zac P. 
Rating:
4.0

Easy, painless

john G. 
Rating:
5.0

Customer did not leave a comment.

Kendal B. 
Rating:
5.0

Customer did not leave a comment.

Karen H. 
Rating:
5.0

Customer did not leave a comment.

David R. 
Rating:
4.0

Customer did not leave a comment.

Williiam H. 
Rating:
2.0

terrible experience...charging me for a long scratch that i know i didnt do.charging me for fuel even though i put gas in the truck before i returned it....ill never use uhaul again if i can help it!!!!

Jeff C. 
Rating:
5.0

The location in Waverly is well managed and the dealer was outstanding to work with, very accommodating! I won't comment on the grounds because it was rainy. I would definitely recommend working with this U-Haul operator.

david G. 
No reviews have been submitted for this location.

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